Caps lock glitch?

[tall stump]

My caps lock can be pressed one time then it stops working until I press shift which turns off the caps lock glowing and caps lock can be pressed like normal again but will again stop working until shift is pressed. What the ....??? The issue is new and random idk how to fix

[fiery cosmos]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

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[leaden oracle]

Sounds like you have this setting on in Windows

Can be found under Time & Language > Typing > Advanced keyboard settings > Input language hot keys