Warmest welcome for new customers | Wooting | Page 1

lapis obsidian Apr 25, 2025, 2:45 PM

#

If it is normal that you do not receive an order confirmation or a payment confirmation from Wooting, please feel welcome here🤨

tepid canyon Apr 25, 2025, 2:57 PM

#

I'm not welcome here

terse agate Apr 25, 2025, 2:57 PM

#

But you do receive an order confirmation email? 😄

quasi goblet Apr 25, 2025, 3:00 PM

#

Unless you mistyped the email address

lapis obsidian Apr 25, 2025, 3:05 PM

#

No order confirmation and no payment confirmation received 🤨

cedar vale Apr 25, 2025, 3:06 PM

#

did you typo your email? happens more often than i imagined

terse agate Apr 25, 2025, 3:07 PM

#

Contact support here and get it fixed: https://wooting.io/support

Wooting Support

Pick the category and issue you need help with, and we'll guide you through the process.

cedar vale Apr 25, 2025, 3:07 PM

#

oh also if you used shoppay, applepay or such as express checkout you get an email to whatever is linked to that express checkout account. so your apple email, amazon email or such

lapis obsidian Apr 25, 2025, 3:08 PM

#

No email typo 😉

gritty lynx Apr 25, 2025, 3:09 PM

#

the email should be instant tho like this, check spam as well shrug

lapis obsidian Apr 25, 2025, 3:10 PM

#

All done, even my order is empty after a day

terse agate Apr 25, 2025, 3:10 PM

#

Create an account on https://hub.wooting.io your order should appear there. If it doesn't then it's not the email used to order

The Wooting Hub

Access and edit your orders, connect your discord, and manage your Wooting account.

cedar vale Apr 25, 2025, 3:15 PM

#

lapis obsidian No email typo 😉

then as kusushi said make a support ticket

#Warmest welcome for new customers