#Stuck on created label

5 messages · Page 1 of 1 (latest)

light steppe
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I was told my package was sent off for shipping and handed off to ups on wootings end and then when I click the link it will say “UPS doesn’t have possession of the package yet. Estimated delivery date will be available as soon as we get the package”. It has said this for the last 3 days. Even called ups and they would only say they never received a package from wooting

vocal sonnetBOT
# light steppe I was told my package was sent off for shipping and handed off to ups on wooting...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

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azure geode
light steppe
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So it’ll be back tmr?

azure geode
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Shipping gonna start on the 22nd