80he R and E key red light

[sly comet]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[candid charm]

Tried flushing all dead registries and it didn't work

keyboard isn't working on any of the other 4 computers in my house, no other ports worked obviously. tried using the usb adapter included as well as type c and that didn't work. only thing i haven't tried is recovery because the keyboard won't let me run it

tried installing wootility 5.0.0-beta 9 app it still doesn't recognize the keyboard and recovery mode is still not working unless the keys aren't mode right arrow. not sure what to do at this point that's all the fixes i could think of