#Order keeps getting cancelled
1 messages · Page 1 of 1 (latest)
Have you tried using another payment method?
i've tried purchasing it aswell as my girlfriend.
Well make sure payment info matches the shipping info. Also make sure you’re in a region of the world that wooting services.
everything is right and checks up.
Ive tried 4 different cards and its still getting rejected/voided.
Does it say why it’s getting rejected (either from the wooting site or if your bank is sending notifications why it’s rejecting)? Sounds like it may be best to reach out to support to see what may be wrong.
It should send you an email which includes all the information Wooting can give you
this is al it gives me.
everything is right and no typos.
The fraud rating is on shopify's side and nothing Wooting can do anything about. If you've tried everything the email suggests you to do then you're out of luck