packet is sent back to the sender | Wooting | Page 1

twilit sage Jan 16, 2025, 10:23 AM

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I ordered my Wooting 80HE and sent it to an address with the wrong name tag and now the package is being sent back to Wooting Is there anything I can do to prevent or correct this

tall forge Jan 16, 2025, 10:26 AM

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wait for it to come back to us and then i think we reach out to check. then just make sure its the right name and address

twilit sage Jan 16, 2025, 10:29 AM

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So all i can do is wait

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Is it possible to send it to a packetstation and inform me via email or something

tall forge Jan 16, 2025, 10:31 AM

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only if you redirect it on the DHL page once you got tracking

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there is ways to specify a packstation as an address but im not sure how recommended that still is nowadays

twilit sage Jan 16, 2025, 10:33 AM

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Can i send you a Screenshot in dm?

tall forge Jan 16, 2025, 10:38 AM

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idk how that would help. if you need more help than just texting in a public discord youll have to contact our support

twilit sage Jan 16, 2025, 10:43 AM

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Nah i wait for your message After it comed to you

twilit sage Jan 17, 2025, 10:02 AM

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How Long does it take to get a email from you, if my Keyboard arrived that Morning

main pond Jan 17, 2025, 9:03 PM

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twilit sage How Long does it take to get a email from you, if my Keyboard arrived that Morni...

In another thread it was mentioned that they process returned packages in batches so not every day

twilit sage Jan 17, 2025, 9:03 PM

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Crazy

twilit sage Jan 18, 2025, 6:53 PM

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main pond In another thread it was mentioned that they process returned packages in batche...

Can you tell me the thread so i can read it again for myself?

#packet is sent back to the sender