#Wooting Switch (membership)

1 messages · Page 1 of 1 (latest)

empty cape
#

Everyone hear me out before you say anything.
This is my genius idea on how to profit as a company, while also satisfying customers.
Introducing Wooting Switch, a monthly, tri-monthly and yearly plan that starts at $5.99 a month, $16.99 tri-monthly, and $69.99 yearly (USD)
Wooting Switch would come with multiple perks including but not limited to, more coupons! specific giveaways for members, priority support, priority suggestions, specific discord role with a chat for that role, random raffle on the 1st of every month with every member on the raffle and the winner gets a random wooting product, and many more features that can be added.
Wooting Switch would also be able to be added onto a purchase, any purchase over $50 getting you 8% off
and any purchase over $100 getting you 15% off, $150 getting you 20% and $200 is 25% off of any plan.
This would be
$50 purchase: One month ($5.49) Tri-monthly (3 Months, $15.59)
Yearly (12 Months, $64.39)
$100 purchase: One month ($5.09)
Tri-monthly ($14.39)
Yearly ($59.49)
$150 purchase: One month ($4.79)
Tri-monthly ($13.59)
Yearly (55.99)
$200 purchase: One month (4.49)
Tri-monthly ($12.69)
Yearly ($52.49

What do you guys think? Feel free to add suggestions on what could be added as perks for buying this membership!

dark carbon
#

Great idea

empty cape
#

Wooting Switch (membership)

#

I do realize that priority support would affect non paying customers, ultimately, I'm not sure exactly how you'd fix this, but I think the positives far outweigh the positives with making a membership like this.

solar comet
#

oh god more abonnement traps 🤢

wise niche
#

great way to increase support load with not just product support, but also unnecessary subscription trolls 😄

reef quail
#

That's the best way to ruin your reputation as a company. I sure would not buy from a business who wants to make me pay to get proper support and trap me in yet another subscription trap, and I'm pretty sure a lot of people would think the same as me

empty cape
#

yk the only negative I'm seeing is just about support, the support is bad anyways, why not let people pay for better support shrug

wise niche
#

you're paying for nitro, makes sense you're not seeing downsides SwitchyHeHe

empty cape
#

it's a small fee to help support a company, and also get perks while paying for it

#

I ger that wooting already profits as a company, but the more money that they bring in the better because that means better and broader things for the consumers

#

in America this is a normal standard, I don't know If its different in EU but this is a normal thing over here and is taught in our marketing classes all the time

#

It's not a subscription trap because It doesn't force you to pay for anything, it's just a bonus. Like Amazon Prime, you get faster delivery, cheaper prices and non paying customers don't get that. You can say it's a subscription trap or whatever but people buy it and there's very few people at least I've personally seen that complain about Amazon prime. Either use It or don't.

#

I think it's something that at the end of the day if your going to be spending over $100 on a keyboard, and might be spending a bit more than that later on, why not get a membership? Your securing better support and a bunch of perks

whole sapphire
#

how about we dont extort consumers with that shiii and continue making good products

#

thats my suggestion

empty cape
#

More of just a fun bonus for regular customers and a extra profit window for wooting so they can make even better products

#

I could see myself and a bunch of others buying it

whole sapphire
#

so the main issues are priority anything wouldnt be priority for long because everyone can just get it to get priority support meaning it will be as affected by slowdowns as non priority (same for the suggestions). the coupons we couldnt really do as we already dont do discounts/coupons much and its nothing to do with people paying us more or not. the only realistic things to add would be a raffle every few months and getting a specific role/chat in discord. at that point it is extortion imo as youre basically paying for almost nothing. id be way happier just doing community wide giveaways every now and again.

#

pretty sure its also why we dont offer youtube memberships. we just dont have anything to offer for the money they spent ev ery month. same for when we were still on twitch

#

but yeah tl;dr id feel like we extort customers offering the suggested things due to lack of things to offer

#

ofc feel free to give your thoughts on this. not like im any authority to decide on this suggestion anyway

empty cape
#

like how everybody buys it so it's not as good

#

I think that it was more just a general idea, and that with the money the membership generated, wooting could then have extra funds to hire more help, make better products and overall making the company itself more profitable

empty cape
#

I guess it requires more thinking, but I don't see the overall whole thing as a negative. It gives a lot of opportunity for wooting to grow bigger and I doubt it would cause as much of a problem as the few people here said. again, if your willing to spend a hundred or more dollars on a keyboard, whats a few dollars more? And it's not like you lose out on really much but support, and even then the supports gonna suck either way, so it's not like it's magically gonna get worse with priority

#

I think a way to make sure that priority support wouldn't damage the normal support is to make it where support would have to make sure tickets longer than 2 weeks are responded,and then priority support can kick in. This way the priority support members can't just spam random shit tickets and get them responded faster than someone waiting 2 weeks already.

#

There's a bunch of complaints about support I've heard across the entire wooting website, even not on a holiday month, so I think this is a fair point that some sort of upgrade is needed

#

I wish I could get more opinions on this, like on a broader scale because I'm curious what more than just a few people think

whole sapphire
empty cape
craggy wyvern
#

they've done a lot of giveaways

empty cape
#

I honestly only made the Wooting switch concept for my marketing class (I got an a btw) but I think that it's still something worth looking into

craggy wyvern
#

plus more in the stream tmrw

#

Just since I've been here they did 100k member giveaways - halloween giveaway - christmas giveaway - tmrw stream giveaway

empty cape
#

Mm yeah your right, I kinda forgot

whole sapphire
craggy lion
#

why would you pay for a discount/free stuff lol kinda defeats the purpose

empty cape
# whole sapphire definitely smth that in general would be interesting if theres a good concept of...

Well, it just depends on what the community wants?
If you were to already be spending $180 on a keyboard, you most likely would be making other purchases that is tech related so that adds onto it.
Maybe more brands on the order options?
(holy60, tofu redux, geon raws/raptors,) this is something that could be funded with a membership concept
And to give back? You have to realize that people kind of just spend money on stupid shit, and most people here are keyboard enthusiasts or enjoy good performance/good quality stuff, so some people would just be willing to donate, like the kickstarters.
A more reasonable thing to give would definitely be something that benefits the purchaser of the product, so stuff like coupons/discounts, doesn't have to be a lot but enough to like be satisfied with. Faster shipping? Personalized keycaps? Stickers? Early Access to newer products? Reduced shipping costs? Modding services (imagine like a PC building shop, you'd lube the switches, build the keyboard pretty much and ship it off, not even for specific wooting products), Custom design access? (you'd still have to pay extra money, but you'd have access to it) a badge on the discord server as well to show your a supporter

#

It's hard to think of good benefits that are good, if your only spending $6 a month, but there's definitely a lot of things you could add.

#

I guess it just ultimately depends on what's still profitable

empty cape
fast belfry
#

so... i get to pay a subscription fee for what i should get for being a customer to begin with? you only JUST now got a 80% $200 keyboard, when i price out the nice keyboards on your site the 60 is $300.

this is nothing like amazon prime, amazon prime is a retail outlet that sells a variety of useful items. you... make keyboards.. not the same.. not even close.

heres the fun part.. i was an avid logitech fan, they too wanted to start some kind of sub service to pay for features on the fly... its why i came looking for a new keyboard, and i always wanted a wooting... i ordered the 80he... im about to canel it. if you're mentioning it now.. you're already planning on doing it.

fast belfry
#

do i have to buy it? nope.. i also dont feel as a person who bought your keyboard for the high initial price tag it carries that i should have to pay more, via a sub price, for tech support etc that i 100% should get from the original purchase.. and knowing that if i have an issue with a keyboard i purchased from you that im being put in the back seat for someone who pays a monthly over me? no.. not even remotely a good idea.

and also, they arent coupons or discounts.. if im literally paying for them on a monthly basis..

cinder jacinth
#

"priority support" mala

sleek smelt
#

insult the customer's intelligence and shit on them with subscriptions, that's the Ubislop way

#

Wooting gambling shop next?

whole sapphire
#

and like i also said i dont see anything we could actually offer for a monthly sub that makes sense. fast support, coupons/discounts, transparent insight (and prob a lot more people could suggest) is something we want to offer to everyone and not paywall it.

sick mica
#

oh damn, he might have left thinking this was from a staff

tender patio
#

lol