#sorftware issue: unable to save configurations to the keyboard when there's only one profile

1 messages · Page 1 of 1 (latest)

vagrant dagger
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Hi, just got the 80HE and i love it. as an ocd freak i deleted all the profiles it comes with and created one of my own (a profile that you can store in the keyboard)
then when i tried to saving it to my keyboard the save button becomes grey with a loading icon indefinatly (gave it even a few mins)

after a bit of a headache i found out that if i have two profiles, each of them saves perfectly (even an inactive profile)

cobalt wave
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should work with one. i personally also only have 1

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might need to try going through the troubleshooting steps in help

dull bough
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I do not have my PC rn and faced the same problem but from the chrome console i remeber something about profile color not sent that was stopping the whole process (on v5)

languid spade
vagrant dagger
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Hi all

vagrant dagger
languid spade
arctic nebula
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a chromium based browser 😂

vagrant dagger
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chrome

languid spade
# arctic nebula a chromium based browser 😂

i dont see how thats funny, the question was to narrow down what the issue couldve been caused by. there are quite a few chromium based browsers out there which wootility does not work with.

languid spade
vagrant dagger
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yea, didnt find the "help"

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is that in the discord?

languid spade
vagrant dagger
languid spade
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i misunderstood your question

languid spade
vagrant dagger
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oh in the site ok ok

languid spade
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yes i assume thats what Tony meant

vagrant dagger
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I'll try that

languid spade
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👍

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locate the troubleshooting guides and press the little text to go to the guides