leaden mulch
Like what is going on here guys.
It's been almost two months now, over a month since your rep said you would send me a replacement shift key for my Wooting.
Like what is going on, how hard is it to ship one single key to a customer?
After spending north of 250 EUR on a keyboard, you expect basic support.
Before I had to deal with your support i would have happily recommended your products to anyone.
Now I can not.
And that is sad, i deerly hope you get your shit togeather soon!
dreamy kayak
Like what is going on here guys.
It's been almost two months now, over a month ...
couldve worded that a bit friendlier but i totally agree
vital steeple
lol i agree, my order is almost 1k usd and i have a pending support ticket from september 28th about splitting my order because i ordered 2 keyboards and one is white... so its ggs...... have to giga wait for no reason when could be easily split
junior goblet
lol i agree, my order is almost 1k usd and i have a pending support ticket from ...
1K??? bro what are you buying
vital steeple
1K??? bro what are you buying
2 80 he 1 module 1 normal, , cases, jades 45lekkers etc etc
junior goblet
2 80 he 1 module 1 normal, , cases, jades 45lekkers etc etc
bro why 😭 are you reviewing for youtube or somethin??
vital steeple
bro why 😭 are you reviewing for youtube or somethin??
nope, im just a normal corporate manager, ill just have one at work and one for home, leave my current 60he on the 2nd house so i dont have to travel with it
subtle patio
lol i bought 80he instead of the wooting two i currently have just so it fits in my bag and i can travel with it easier. to each their own i guess
tired zenith
Never pre-order, never buy on launch day....
Wooting is only a small company and probably only can work on 1000 support orders a week. But since Launch it has been over 25000 orders and many with problems...
I also had an issue with my order and it took exactly 2 weeks.
copper summit
totally agree, i havent waited as long as you but i sent out an email to support coming up 2 weeks and havent heard from anything since. i also put a discussion out twice into this discord channel about how im having problems with my keyboard randomly pressing buttons. all they suggest is to watch a video but if that doesnt work then they suddenly vanish and dont proceed to try and help any other way
unkempt thunder
ooh burn