#80HE Stopped Working in Games

1 messages · Page 1 of 1 (latest)

thin hawk
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Issue: Keyboard stops working, freezes, stuck in 1 input. This happens to the 80HE and not the 60HE as I have both to test.

(Stuck in 1 input) For example: When playing Shooter games like Valorant, and Once Human the keyboard will freeze and stuck in the last pressed input key which is usually (WASD Buttons).

(Freezes) For example: League of Legends, after sometime keyboard become unresponsive. Mouse works but keyboard froze with RBG light still on. Temp solution is to replug

Have tried Firmware version from alpha to current. Already reset keyboard settings to default and play with default settings.

thin hawk
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Unfortunately, no. I have the latest beta version and all keys became unresponsive during a Valorant match until i replug it back in. IDK if i have a faulty 80HE since my 60HE never did that before. Kind of disappointed.

thin hawk
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Yes, good job

stuck reef
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Does the keyboard still work, if you start the game in wondow mode and try to type in a notepad?

pseudo sinew
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have you tried setting it to 1khz polling? we are currently trying to figure out the root cause of these issues of the 80he specifically freezing/being stuck

thin hawk
thin hawk
stuck reef
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Strange... Do your USB-Ports go into energysavings mode?
It is complicated since Windows has several layers of it...

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One such places is the device-manager, there you can look for your usb-controller. It has a setting where windows can make it go to sleep for example.

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The same setting CAN be set to your HID (Human Interface Device)/ Keyboard as well...

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And then there is the energy options in windows that has 2 different menus in 2 different locations.

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And there are settings in the BIOS as well.
I can't tell you exactly which one applies to you (probably the usb-controller one), since my 80HE is still on the way.

thin hawk
# stuck reef Strange... Do your USB-Ports go into energysavings mode? It is complicated since...

Hey Gucky, thanks for your feedback and thoughts on this. I would think software to hardware issue like that be related but with my 60HE in the same USB slot never had such issue but the 80HE does. So i am pretty sure its the keyboard issue. Also i kept it at 8k Polling and disable SOCD and i have not encounter any issues "so far" fingers crossed. Before with SOCD enabled/disable it didnt matter but i guess that was alpha/older beta version of the wootility.

I hope you get your 80HE soon!

stuck reef
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It is a problem with 8k polling. That problem exists for several years now with 8k polling mice, but not everyone has it since not every uses the same hardware and software...
I honestly doubt Wooting can fix that for all 80HE users and there seems to be a lot of them here on Discord.

thin hawk
latent gull
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Any luck with removing 8k polling ? Have had the problem 3 times in one game, looking for solutions 😢

thin hawk
green epoch
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Have you considered downgrading from beta.

thin hawk
green epoch
forest fractal
stuck reef
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Well, there seems to be problems with online shooters, because of low (or too high?) tickrates of the servers. There are mentions about 8k mice problems in Battlefield1 4 years ago for example.

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2k and 4k seems to work most of the time.

BTW I bought the 80HE not for 8k polling, but for the missing keys of the 60HE (which I currently use). 😄
The signal consistency of the keyboard which was shown at Computex is also very good.

young ferry
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somebody else had the same problem, you can do Tachyon Mode with 1k polling, or no Tachyon Mode with 8k.

The difference between 8k and 1k is like 0.0025 and 0.00025

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it is not noticeable

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The dev also reccomended rrather using 1k + Tachyon Mode

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the issue is with the way how 8k sends input compared to 1k. It is too fast and uses a different protocol

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sorry cant find the thread, but it is somewhere in this support channel, if you search a bit you'll probably be able to find it. But for now there isn't a fix

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He noted they are attempting to resolve it

forest fractal
stuck reef
forest fractal
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for the very very specific scenarios where 8k polling works, thats fine but i really wouldnt suggest anyone actually using it for now, as it just gives more trouble than benefits in my personal opinion

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but to each their own

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:)

regal frost
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Who cares about the game, it's about the keyboard

sleek glen
thin hawk
sleek glen
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Kinda worrying I get my 80he Monday AyCabron

thin hawk
bright moss
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poor you

sleek glen
stuck reef
sleek glen
forest fractal
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people should not be buying the 80he for the sole purpose of 8k polling

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thats some next level stupidity

forest fractal
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with the 7800X3D

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it worked for me in valorant aswell as csgo

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dont remember if i tested cs2 but should work there too

forest fractal
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only had my 7800X3D for a few months

full void
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Hi got my 80 HE today and encountered the same Problems in Farming Sim 25 and League of Legends did the lower Polling Rate fix it?

stuck reef
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I get mine today 😄 waiting for delivery

forest fractal
lilac moon
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Have had same issues

hazy quiver
sleek glen
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have they announced when they are fixing the 8000 hz polling rate ?

pseudo sinew
pseudo fjord
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The polling rate at 8 k is an issue for me as well . I think it fells like a buffer size/ clearing issue. When mine does it I restart the game and it usually fixes it. On this topic is there a way to get more settings for ex. 2K,3k...in WOOTILITY?

pseudo sinew
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we currently have not received any suggestion as to why it might be beneficial to add poling rates between 1k and 8k. the main difference is that 1 is usb fullspeed and 1 is usb highspeed which causes the most issues.

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also if people keep having issues it would be nice to get the name of the game as well as some specs of the pc + operating system used so we can maybe check if its actually something for us to fix or if the games just dont handle 8khz well.