pulsar birch
This is how i feel about my packages
I got the standard 60HE+ With the Black and White 5 sided Keycaps
The actual product itself is great, I love everything I got the keycaps are amazing and the keyboard works flawlessly from what I can tell
Now, My packaging itself i feel was someone was drunk while putting it together, The keyboard that i spent $200 on and $8 shipping arrived with no bubble wrap, no nothing, and it was opened up(this is through fed ex and I dont blame wooting on the opening up part) which is just completely unacceptable to receive, i do know wooting has a 4 year warranty but there's 0 Reason to skip out on bubble wrap not only for the consumer but also the business.
Now i bought my keycaps and my keyboard together but then my keycaps werent at the warehouse so my keyboard wasnt gonna get shipped, i emailed wooting and didnt hear anything for like 16 days? Which then they went and shipped out my keyboard. Today i received my keycaps and im a little upset to see that they are in full bubble wrap packaging?? Why is the plastic keycaps getting bubblewrap but the keyboard itself is not??
9/10 Product
1.5/10 on shipping
5/10 on customer support
Seeing as im not the only one whos had their packages like this I imagine they also had the same experience as me. From getting their keyboard shipped from support and then the package got mishandled
My keyboard box does have dents in it and this is sad to see as someone who holds onto my boxes from my setup parts.
wild ridge
leaden swallow
