Hello, I ordered the keyboard on September 28, 2024, and the keyboard has not arrived yet and the delivery is very expensive. Why is your service so bad? You have disappointed me because before I ordered the keyboard, it was written that it would take from three to five days for the keyboard to arrive.
#I hope you respond
celest dawn
steep lantern
Hello, I ordered the keyboard on September 28, 2024, and the keyboard has not ar...
Uhm how did you ordered the keyboard in the future ?
celest dawn
He made a mistake in the date, I mean 8/28
steep lantern
Even the hubs says when u gonna recive your keyboard
Wooting is a small company and with limited capacity
celest dawn
Brother, I know, but the request was very late
steep lantern
I have to assume that your mother language is not English
celest dawn
celest dawn
I have to assume that your mother language is not English
Yes, I use a translator
steep lantern
Uhm actaully its the problem with UPS not with wooting
celest dawn
I know that it is their problem, but you are cooperating with them
steep lantern
Im not working at wooting im just a user of wooting products, and im not sure how UPS operates
celest dawn
Oh, I'm sorry
steep lantern
but im assuming that UPS not gonna ship your packet before a certain number
so they wanna save money on fuel or something
celest dawn
How do I do a specific number?
steep lantern
How do I do a specific number?
not u
celest dawn
Well, can the request take too long?
steep lantern
UPS as a shipping company
steep lantern
even u gonna get ur packet eventually
grim roost
Hello, I ordered the keyboard on September 28, 2024, and the keyboard has not ar...
It has only been 3 working days since you ordered your keyboard. The 3-5 working days is mostly true for Europe. As you can see it ships from the Nethetlands so I assume that UPS is waiting for more orders to collectively ship them to the nearest fulfillment centre near Kuwait. They wont put a single keyboard on the plane and there probably arent many products moving from the Nethetlands to Kuwait. You can always check the Wootinghub and keep in mind thag courier services and the company are independent from each other. It is merely a contract, Wooting can not influence the working process of UPS. :))
austere pecan
Hello, I ordered the keyboard on September 28, 2024, and the keyboard has not ar...
ur saying service is very bad because ur package didnt arrive in 5 days?
brother are you okay
grim roost
ur saying service is very bad because ur package didnt arrive in 5 days?
I was thinking the same but I didnt want to be as harsh as you 😆
celest dawn
ur saying service is very bad because ur package didnt arrive in 5 days?
Yes, I think the service is bad because you told me before I placed the order that the shipment would not take more than 3 or 5 days and so far the order will not arrive and the price of the shipment is very expensive, $50 for delivery, almost half the price of the keyboard, and you want me not to be sad?
austere pecan
Yes, I think the service is bad because you told me before I placed the order th...
so english isnt ur native language..
it clearly says 3-5 business days
not days
business days
also wdym "you" told me i dont work there 🤣
celest dawn
Wait a minute, my friend has pictures of you that I can prove to you, because he is sleeping, let him get up and prove that to you
rain scaffold
celest dawn
You are changing the time, and this is evidence. Look, it was written from five days to three, and then it changed
austere pecan
You are changing the time, and this is evidence. Look, it was written from five ...
im guessing you never ordered anything online..
celest dawn
OK
coarse birch
if you want help from wooting staff email social@wooting.io - discord is for community volunteer support, they can't help you with any order related questions here. that said, it clearly says 3-8 business days, which does not include weekends. the estimate looks pretty accurate to me
austere pecan
it clearly says 3-5 business days
exactly what i said
elfin citrus
It takes a few days just wait I ordered on the 29 and wooting created the label ups got backed up and took a few days to ship my package but did today be patient
austere pecan
also complaining about it not arriving in 5 days is absolutely insane
i waited 3 weeks for mine
be patient vro
tough cloud
If this package doesnt arrive in 4 days you got scammed by UPS
They shouldnt make the UPS express option aviable if they cant forfill it. You are beeing mad at the wrong company tho
radiant nacelle
I have the same problem, I ordered my wooting on the 21st of August and since the 22nd of August I have not received any update about it.
And the delivery company is DHL, I ordered it from Spain.