Warranty help | Wooting | Page 1

normal patio May 1, 2024, 2:11 AM

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i want to return my wooting60he to be fixed

pastel jasper May 1, 2024, 11:08 AM

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For customer service please contact us via email at social@wooting.io

normal patio May 3, 2024, 6:24 AM

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i did, how long should i wait for a reply?

simple crescent May 3, 2024, 7:55 PM

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Few days; as they have a lot of support tickets from email right now

normal patio May 5, 2024, 7:13 AM

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will this damage be covered in the 4 year warranty

wind anvil May 5, 2024, 7:14 AM

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Don’t think so :/ , what happened even?

normal patio May 5, 2024, 7:18 AM

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idk , came back from school one day after leaving pc on overnight and the keyboard wasnt working so i unplugged it and saw it like that

normal patio May 5, 2024, 7:18 AM

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it should be tho , right?

wind anvil May 5, 2024, 7:20 AM

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If it broke before the port got fucked up then they probably will. If it’s caused by you damaging the board then probably not.

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Most warranties work like that.

normal patio May 5, 2024, 7:23 AM

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it actually was having some problems before the port was melted like that , would only plug at like an angle

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could i just put the switches in a different keyboard and get the same speed?

knotty wedge May 6, 2024, 11:57 AM

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No, but if the port melted it should be covered under warranty

pulsar surge May 6, 2024, 10:28 PM

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u need to stop biting the port

#Warranty help