This is the last time I buy from Wooting, my keyboard arrives broken and I haven't received a reply to my email for a week
#Annoyed
graceful ocean
flat canopy
can you explain what happen actually ? whats broken ?
steady musk
If the keyboard was damaged during shipping, I would contact the shipping company.
flat canopy
Should contact wooting .. this below message is written on wooting website
Product Defect on Arrival
WORLDWIDE: If you receive a defect product or if the product was heavily damaged during transport. Please open a ticket including a picture of the package, your order number and description of the situation.
We will inspect the damage and will decide the most appropriate method for amendment. Depending on your country of residence and type of damage we will either send a new unit or a replacement part.
kindred mist
Its the shipment fault and not really wootings. Well and wooting have a lot Emails bc of the wooting 80he Release (a bit busy)