#Shipment went back to wooting itself

1 messages · Page 1 of 1 (latest)

frozen kernel
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Hello, I've bought 60he+ module and in tracking site it says it tried to arrive on me but we werent at home but actually we were all day and when i look at adress it seems wrong in dhl but true at wooting hub at the same time. Now, it went back and im no longer in germany, can i get my refund?
Note: I didnt write on mail because I never get an return mail from social@wooting
My order number: EU154823H

misty laurelBOT
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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io

broken kelp
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you will have to send us an email for this. and we do answer emails it just takes quite some time for the time being