Odd email after ordering

[lime compass]

So i just ordered a module and a couple of other accessories, but what does this mean after i placed my order?

[hybrid cedar]

Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to [e-mail]
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io

[meager path]

yea this happened to me as well bro the only thing i found is to just send them the info then wait a couple days and they should look at it

[willow tinsel]

it means exactly what it says?