I have question for my order and i was wondering on the turn around time to receive an answer as i have already recived the message stating that it take around 3 day but it has already been a day over a week and am wondering about the time.
#How long is a turn around currently for the email support
finite lichen
mint solsticeBOT
Thanks for posting your support request!
Please note, the support center is only for community-based support with technical troubleshooting and general questions.
For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io
stiff karma
Around a week, but if you haven't got reply since over a week feel free to send a follow-up mail