#Am I affected as of when I get my keyboard due to an order confirmation, does it change the batch?

1 messages · Page 1 of 1 (latest)

snow charm
#

I ordered my keyboard on the Dec 27th, I got an email asking for order confirmation on Jan 13, I sent confirmation, they replied with telling me that my order is put back into queue.

I’m wondering if because my queue needed confirmation did the batch I was originally in get moved to a different batch because I needed to confirm my order?

lilac magnetBOT
#

Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io

errant badge
#

no

snow charm
#

So I’ll be in the same batch that I was in when I ordered the keyboard on the 27th regardless of me needing to give confirmation?

waxen dune
#

The confirmation doesn't change batch; it just puts your order on the list to be processed by the fulfillment center.

If not confirmed, that process can be delayed.