Email Support | Wooting | Page 1

arctic lagoon Jan 4, 2024, 5:03 PM

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I can't seem to get support via email. I had messaged on discord yesterday to get a reply and I got a email back and replied within 2 minutes and then they disappeared. It's been over a week and I am just trying to get my account linked to my wooting hub.

candid bisonBOT Jan 4, 2024, 5:03 PM

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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io

royal hamlet Jan 4, 2024, 5:05 PM

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you login to the hub, go to my account and link discord

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unless you mean something else

arctic lagoon Jan 4, 2024, 5:06 PM

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No my orders aren't showing up on the hub

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I used the same email that I purchased with

royal hamlet Jan 4, 2024, 5:06 PM

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then you will have to wait for the supprt answer

arctic lagoon Jan 4, 2024, 5:08 PM

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Okay does support usually take 8 days?

olive pecan Jan 4, 2024, 5:20 PM

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We've been out of office all christmas and newyear. This week is the first back in office, and we're still playing catchup.

#Email Support