#Switching to gamepad mode with "Xbox Controller" loses connection with the board until it's reset

1 messages · Page 1 of 1 (latest)

hidden coral
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I sent support an email, Skimmed faq, cant find this particular issue anywhere online. This bug survived through a PC restart. I did recently do my first ever troubleshoot firmware reset to fix a keystroke issue, and I haven't really used gamepad mode at all since buying it, so maybe this isnt a recent firmware issue.

I haven't tried revo uninstalling wootility or clearing cache in case it's a waste of time

P.S to any Wooting app developers, it would be nice if we could quick delete profiles and save groups of profiles so resetting firmware isnt so annoying

smoky mantleBOT
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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io

hollow jackal
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@hidden coral did you figure this out

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getting the same thing

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huh