I ordered a keyboard for after-sales in October and received it in late October, but it arrived damaged. I even paid extra for expedited shipping to get it faster. I contacted customer service immediately, and a week later, they did inquire about the keyboard damage. However, it's now December, and despite multiple attempts to contact customer service (Anders Hermansen), I haven't received a single word in reply. This is extremely frustrating for me, and I hope for a prompt response. Thank you very much. If anyone has had a similar experience, I would appreciate any advice. Furthermore, UPS has returned my keyboard to Wooting, but neither party has provided any feedback to me.
#Very poor after-sales experience.
torn onyx