#Error 255 every pc boot

1 messages · Page 1 of 1 (latest)

flint prism
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Hello guys! I've received my wooting 2 days ago and from the first start, the keyboard has showed the error 255, unable to connect and no settings avaiable. Every time i shut down the pc and restart it, the error comes out. The only way to repair is doing 5 or more firmware reset every pc boot. Is there anyone who know a fix?

Thank you very much!

polar caveBOT
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merry harbor
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Sounds like you might have some RGB controlling software running, that could be interfering.

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Razer, Corsair, NZXT, Lian Li and so on.

Try closing all such apps and see if wootility boots up normally.

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May want to switch the USB port you're using as well (as well as ensuring you're plugged directly into the back of the PC, not in front or using a hub)