#Wootility RGB/Profiles Not Changing.
1 messages · Page 1 of 1 (latest)
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You wouldn't happen to have other RGB software running by any chance?
Something that could potentially be taking over RGB control such as Razer's Chroma software, an instant after Wootility tries to apply something.
You were Right, I didn't know that it automatically hijacked the keyboard. It is now working.

thanks
@severe ore I also use Razer's chroma software (but have yet to receive my wooting). I was just wondering in this case, would I just disable chroma as I am editing the wooting profile and then still be able to turn on my razer software after editing?
Yep.