#Add-on order

1 messages · Page 1 of 1 (latest)

strong mist
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is it possible to buy 1 more keyboard and not pay double the shipping? because i already placed an order and paid for one.

latent fulcrumBOT
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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

strong mist
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i love you you're so fast

cursive fractal
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If you can add it via the hub? Yes. Otherwise all we can currently offer is to cancel the entire order and let you place a new one.

Do keep in mind that not all destinations and couriers allow for such big packages. I recommend that you try checkout first before asking for a cancellation just in case.

strong mist
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so basically attempt to place an order then when it goes through, email support to refund my old po?

cursive fractal
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Yep