#How can i fix this error
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Please note, the support center is only for community-based support with technical troubleshooting and general questions.
For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login
Where are you seeing it? In what browser/app and so on.
Please make your own thread with more information.
I've passed on the information to our programmers. Please don't uninstall, reinstall or do anything to Wootility, until they've had a chance to swing by and get some more information. 🙂
thx
https://wooting.io/wooting-uwu-quickstart#wootility
Could I ask you to try the beta version of either the browser or app and see if it also crashes? 🙂
Is this a new keyboard, or one you've had for a while, and now the issue is happening all of a sudden?