waiting for an answer since 15 september, unbelievable. | Wooting | Page 1

earnest sirenBOT Sep 28, 2023, 3:37 AM

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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

timber spruce Sep 28, 2023, 5:02 AM

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send a follow up email, it probably got lost, make sure its social@wootin.io

tight beacon Sep 28, 2023, 6:33 AM

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Please be patient, we're swamped with support requests and are doing our best to work through them as quickly as possible.

gritty forum Oct 2, 2023, 6:16 AM

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I have the same experience. Waiting since 15 september with a defective keyboard.

wintry peak Oct 2, 2023, 8:54 PM

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I have been waiting since 5 september about the keycaps and since 15 september more or less about the switches replacement

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And no respond

midnight owl Oct 3, 2023, 12:31 AM

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Fuckkk

#waiting for an answer since 15 september, unbelievable.