key think's it is still being pressed slightly when fully depressed | Wooting | Page 1

marble bramble Sep 21, 2023, 4:43 PM

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my N key will think that it is still being pressed slightly when it's fully depressed.
it will remain red for a short period after releasing it if i use the RT
display RGB effect on a profile with rapid trigger enabled and will spam a couple more Ns if i put the actuation point very low with rapid trigger disabled.

i'd just swap it with one of the spare switches included in the box but the tool to remove the switches is not included, is there a good way to remove the switch without the tool or is it recommended to not attempt to remove it without the proper tool?

timid basinBOT Sep 21, 2023, 4:43 PM

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dull gale Sep 21, 2023, 4:47 PM

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id not suspect that its the switch but improper calibration

sly mauve Sep 21, 2023, 4:47 PM

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To verify if there is a calibration issue, please follow these steps:

Unplug the keyboard.
Plug it back in.
Wait for 5 seconds before pressing any keys.

marble bramble Sep 21, 2023, 4:47 PM

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is there a way to recalibrate it?

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ok

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does it matter if i have wootility open or not when i do that?

dull gale Sep 21, 2023, 4:48 PM

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no

sly mauve Sep 21, 2023, 4:48 PM

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nope you should be fine

marble bramble Sep 21, 2023, 4:49 PM

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it still does it

sly mauve Sep 21, 2023, 4:50 PM

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could attempt the following
in wootility

select "colour" tab
go to "RGB fx"
Select the "Touch" effect
press the switch and see how far it reacts to the press

it is a good way to showcase the analog range

marble bramble Sep 21, 2023, 4:50 PM

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it's pretty inconsistent, sometimes it will stay red for like 10 seconds other times only a fraction of a second

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i'll try the touch effectg

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seems to work as you'd expect with that effect

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it's the one that gradually lights up the F keys, right?

sly mauve Sep 21, 2023, 4:56 PM

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so the effect showcases that the Switch is reading from F1-F12 that corresponds to how much you press
it 0-100%

is that correct?

marble bramble Sep 21, 2023, 4:56 PM

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yeah

sly mauve Sep 21, 2023, 4:57 PM

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~~just to check a few other things incase it is related

1.are you editing an Active profile
(Top 4 profiles of wootility / Saved to keyboard memory)

2.~~

marble bramble Sep 21, 2023, 4:58 PM

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that's the RT display effect showing it staying red I was talking about

sly mauve Sep 21, 2023, 4:58 PM

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ohhh that is what you are asking about

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dose this only happen to the "N" key?

marble bramble Sep 21, 2023, 4:59 PM

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yea

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that's the touch effect

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i would've thought it'd show a bit of light still on the F1 after i let go of it if it thinks it's still being pressed slightly but nah

sly mauve Sep 21, 2023, 5:01 PM

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hmm might be firmware related

you could preform a Restore

Please note that this process will erase your saved profiles, so ensure you back them up by duplicating them beforehand.

To perform a restore, you can follow these steps:

wootility
Settings
troubleshooting
select Layout
restore

marble bramble Sep 21, 2023, 5:05 PM

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it chucking in a few extra Ns when set to 0.1mm actuation with RT off

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it'll also not register properly if I spam it, I guess cuz it thinks its still held from the initial press

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how do i backup the profiles? duplicate them into an inactive one?

sly mauve Sep 21, 2023, 5:07 PM

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inactive profiles are saved to the (broswer or App)
so if the duplicated profiles are there they are safe

marble bramble Sep 21, 2023, 5:09 PM

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it failed

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i'll replug and try again

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it's getting stuck on waiting for update mode to connect then showing me that error

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im gonna restart my pc

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still giving me the error

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i tried 3 different usb ports 1 usb2 and 2 usb3s

sly mauve Sep 21, 2023, 5:17 PM

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it could be having trouble geting the keyboard to enter "wooting Restore Mode"
you can manually force it into "restore mode"
by doing the following

unplug the keyboard
Hold down the selected keys from the image
Plug the keyboard back in
after 5 secs let go of the keys
attempt the restore processes again

marble bramble Sep 21, 2023, 5:18 PM

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the n key seems to have stopped being weird now anway tho?

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wth

sly mauve Sep 21, 2023, 5:18 PM

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huh...

marble bramble Sep 21, 2023, 5:18 PM

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maybe because i swapped around the USB port it was in or when i restarted my pc

sly mauve Sep 21, 2023, 5:19 PM

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well my job here is done

marble bramble Sep 21, 2023, 5:19 PM

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should i be concerned about it getting stuck on waiting for update mode to connect though?

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could it have a problem updating to new firmware in the future? it updated the firmware fine when i first plugged it in and opened wootility

sly mauve Sep 21, 2023, 5:21 PM

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may be an issue on firmware updates

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if you do have problems in the future regarding that can make a #1019755933959733258 post

i am not the best when it comes to troubleshooting the software side of things that could be stopping firmware updates

A work around could be just preforming a update on anouther computer

#key think's it is still being pressed slightly when fully depressed