queen lagoon
Dear Customer Support Team,
Hello! Today, while applying for customs declaration, I noticed that using the company's name for declaration is much more cost-effective than using personal information. I cannot accept the price associated with personal declaration. I would like to use the company's name, but I've already confirmed the order information yesterday, so I am unable to make the change myself. Could you please assist me?
@remote nest
mint cloakBOT
Thanks for posting your support request!
Please note, the support center is only for community-based support with technical troubleshooting and general questions.
For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login
craggy barn
have you sent an email to social@wooting.io or used the Contact Us button on the Wooting Hub? (https://hub.wooting.io/login) - use the email as the order for emailing/or creating an account on the hub @queen lagoon
this is just for community-based support, although it's a good way you can reach out in case it's something urgent or need a follow-up
remote nest
Yes, it's good you sent the email as that's how the proper people will be able to reach you.
Unfortunately I'm not part of customer support, and have no knowledge related to your inquiry
queen lagoon
Because my friend told me that maybe I can post a question on Discord. I'm sorry, I didn't know