#Website bugged?

1 messages · Page 1 of 1 (latest)

tall hemlockBOT
#

Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

shadow iron
#

can you send a screenshot in my dms?

dark oxide
#

sent

shadow iron
#

@slow vector this is the right thread. some shopify checkout bug and since you dove in the most you may have a better idea than me

slow vector
#

@dark oxide could you also send me screenshots so I can take a look as well? Chances are with those error messages, that would be Shopify's error handling and not ours, but I need to check

dark oxide
#

sent

#

is there any other way to order right now?

slow vector
#

If you mean through Amazon or in person, no. We don't even have stock because so many people are ordering.