#onboard memory isn't working

1 messages · Page 1 of 1 (latest)

hollow plumeBOT
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carmine cloud
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Did you drag the profiles you want to use into the keyboard profiles section then hit save to keyboard?

ornate crescent
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Sounds like you're editing profiles in the inactive section of Wootility (not on board at all) or are unaware that the board always boots into the topmost slot of the four on board