#G&H keys not functioning.

1 messages · Page 1 of 1 (latest)

nova horizon
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Just got my board out of the box and went for a typing test on 10fastfingers and noticed G and H do not function whatsoever. I checked wootility for updates as well and it says it’s up to date.

azure streamBOT
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nova horizon
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Just disconnected the board then reconnected and it seems that fixed the issue. But I’m worried this might happen again while in game. Any actual fix?

queen light
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it happends when keys are pressed during initilization

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id recommend checking for firmware updates