#I just got an email saying my order was canceled

1 messages · Page 1 of 1 (latest)

modern pawn
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“Wacom order US09682729 was cancelled in our system.
Your order was cancelled as your payment method was refused, incorrect, or not received.”

Was under the impression that I paid for it back when I placed the order on April 7. Any help?

placid horizonBOT
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Thanks for posting your support request!

Please note, the support center is only for community-based support with technical troubleshooting and general questions.

For official Wooting Customer Support, please use the Contact Us button on the Wooting Hub or email your request to social@wooting.io
note: use the email address associated with your order for fastest resolution

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, change/confirm your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it On Hold via the Wooting Hub!
https://hub.wooting.io/login

modern pawn
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I need to go to sleep. That’s from Wacom.. NEVERMIND 😂

nocturne drift
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💀💀