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1 messages · Page 1 of 1 (latest)

crimson barn
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I think my last post got deleted but is there any help for axlehire being stuck on processing? Haven't had any updates on customer support in a min

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idk why this is happening its been a week with no update or reply thru email.

regal burrow
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Hey Matchu. sorry but there has been an tremendes amount of emails, and is taking us more than 5 days to get to the newest emails from oldest to newest. we are working really hard on it.

about the processing, dont worry it could be the courrier doiesnt update the status immediatly and that reflects into your account.
All you can do is wait for now :/

crimson barn
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i emailed axel and they said they havent received anyhting yet

zealous viper
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If you respond with your order number I can take a look, otherwise our team will get to your email as quickly as possible and help you out