Shipping Label Created, No update for 6 days | Wooting | Page 1

simple bluff Apr 24, 2023, 3:15 PM

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My package has been stuck in this state for 6 days. Can someone help me on this? I had no luck via email…

simple bluff Apr 24, 2023, 11:17 PM

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Order number US44044H

sinful linden Apr 25, 2023, 12:54 PM

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Looks like you may be experiencing a no first scan error.
With your shipping method and destination, if it fails to show any update to the tracking within 14 days then we can consider the shipment to have been lost an send a replacement.
You noted that you've already sent us an email informing us of that situation. We'll need to handle the remainder of the process through emails.

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More details on the issue you might be experiencing:
https://help.wooting.io/en/article/possible-problems-during-shipping-with-solutions-gjdw72/#3-problem-no-first-scan-errors-stuck-on-label-created

Wooting Support

Possible Problems During Shipping (with Solutions)

This is an overview article of all of the potential problems that can occur with shipments, along with Wooting's policies for resolving them.

#Shipping Label Created, No update for 6 days