#shipping

1 messages · Page 1 of 1 (latest)

cosmic trail
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It’s been like this for almost a whole week the promise delivery date was 18-21

tidal abyss
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Please don't post tracking code as they contain private information. Only post the order number from us. 🙂

cosmic trail
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Mb US34660H

pearl tartan
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Please reach out via email to social@wooting.io for shipment specific support. This order may be experiencing a so called "no first scan error"

https://help.wooting.io/en/article/possible-problems-during-shipping-with-solutions-gjdw72/#3-problem-no-first-scan-errors-stuck-on-label-created

Wooting Support
Possible Problems During Shipping (with Solutions)

This is an overview article of all of the potential problems that can occur with shipments, along with Wooting's policies for resolving them.

cosmic trail
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@tidal abyss do I contact again since I don’t know what to do and it been to long

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Or am I suppose to keep waiting

tidal abyss
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I sent that email TODAY.

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You will have to wait the 14 days as mentioned in the help article. 🙂