#Order confirmed but items still in cart

1 messages · Page 1 of 1 (latest)

timid cairn
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Hello, I placed my order and received the confirmation email "Order US38200H confirmed". However, when I navigate to the wooting website, I'm still seeing the items in my cart. Is this normal?

dawn ledge
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Your order contains only the keyboard and air freight.
If you'd like to add accessories, you can do so via the Wooting Hub:
https://hub.wooting.io/login

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If you're concerned that you had purchased additional products that were not correctly added to your order, send us an email to social@wooting.io so that we can investigate