I don't know what the issue here, my address is correct
I can show you official documentation from the irish government, my bank statements, whatever you want
#Address issue - Ireland, rural address
forest cloak
Like, my address is my address, I live in Rural Ireland, my name and area is all that is required, there is no house number or house name
dense matrix
Address issue - Ireland, rural address
ionic raptor
Apologies if it's not allowed to comment in another persons support center but I thought to ask because we use Fedex/TNT at my workplace whether your address contains any non A-Z 0-9 characters?
forest cloak
No, it contains all english characters A-Z and 0-9
I believe the issue may be that in rural ireland we do not have house numbers or road names
ionic raptor
And I'm guessing you put your Eire code for Postal/Zipcode?
forest cloak
Just name, area, county, eircode
ionic raptor
Yeah, we have nightmares trying to ship stuff to Ireland because couriers struggle with the lack of house numbers and streets. Usually an Eircode is fine though. We even went to the extent of using photos of google maps to ensure delivery 😅 Best of luck to having this sorted
forest cloak
Eh whatever, I'll just add the area next to me as the address 1/2 to fill the boxes
Never have I had a company request information more than my address before, it's weird
hoary whale
When I have doubts about an address, I'll toss the order into that workflow to ensure it gets looked at and confirmed before it ships out. Far better to "delay" by a day or two to ensure the original shipment delivers than having to deal with the RMA/replacement process after something fails to deliver
If it's all good as written and you're sure of that fact, respond with that via email and we'll send it out the door
ionic raptor
It's much easier to spend the extra time to get it right before it's sent than dealing with couriers and customs after it's shipped when it's harder to deal with.
hoary whale
And more expensive