#how to add order number to account

1 messages · Page 1 of 1 (latest)

last sable Dec 19, 2022, 2:43 AM

Its keeps showing an error when trying to add my order number to my account

Keeps saying we cannot find a combination of the order number and email

tame oyster Dec 19, 2022, 10:08 AM

The service we use for backend order management is experiencing technical difficulties at the moment.

All orders/purchases are still being recorded and documented, but you won't be able to see (new) order status until the backend service resolves their issue.

We haven't received any timeline on when they expect to get it fixed, but I anticipate it'll all be sorted within 24 hours.