Action Required | Wooting | Page 1

kind rain Oct 3, 2022, 4:25 AM

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Hi a few days ago i was thinking if I wanted to cancel my order but decided not to now my order just says action required and check my email. I replied to email but it still says action required. Could you check and update my order thanks 🙂

jovial creek Oct 3, 2022, 6:29 AM

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Once you contact us asking for a cancel, we put the order on hold to avoid it shipping out. Until we get a confirmation of the cancel a 2nd time or a "I've changed my mind" followup it stays in this state.

As soon as we've caught up to your email it will be put back into the regular orders again. 🙂

kind rain Oct 4, 2022, 10:21 AM

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i've sent out a email

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havent received any notice yet

jovial creek Oct 4, 2022, 12:27 PM

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Could you please send me a PM with your order number, @kind rain ? I'll make sure someone looks at it asap for you. 🙂

kind rain Oct 4, 2022, 12:36 PM

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oh sorry someone just checked mine a few mintues ago thank you for the help 🙂

#Action Required