#community-support

1 messages Ā· Page 19 of 1

tawny crane
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You can't import saves in Eternal afaik

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Will register them as corrupted

stoic plinth
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Anyone who knows how can I contact bethesda support asap? I have a technical issue with eternal, sent them a ticket yesterday, a facebook message on doom official page, no answer yet 😦

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i've tried everything they recommend. turned off steam overlay, freshly reinstalled drivers, windows up to date, the game is an exception in my firewall, tried lower settings. the problem is still there and it bugs me out

onyx badge
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so what is your problem?

stoic plinth
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my fps cuts in half i alt tab out of the game and go back in

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vsync is off, game is in fullscreen

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i usually have 80-120 fps depending on zones and how big the fights are. then i barely get 50-60 in the same are. this problem appears even when i take a break from the game, and play it again later

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the only way problem is gone is by restarting the pc. i have ryzen 3 2200g, 8gb ram, rx 580 4gb. my settings are textures medium, shadows high, the rest on nightmare. chaning the settings doesn't help, my temps are normal

onyx badge
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do you have more then one monitor?

stoic plinth
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i verified the integrity of the game, same issue. tried reinstalling, still the same. i have the 20.3.1 driver, recommended for doom eternal. the problem is still there on older drivers

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yes. tried unplugging the secondary monitor, same issue. they are both in the rx 580

onyx badge
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laptop or desktop?

stoic plinth
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desktop

onyx badge
stoic plinth
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i don't get any error, but will try that

onyx badge
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steam or bethesda?

stoic plinth
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steam

onyx badge
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deactivated steam overlay for the game?

stoic plinth
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yep

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i have really good performance if i restart my pc and then go straight up into the game

onyx badge
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do you have VSYNC on? Triple buffered?

stoic plinth
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nope

nova ledge
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Check your temperatures

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Tho it is desktop, it still can throttle

stoic plinth
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they are normal. my cpu goes max 50, the gpu max 65

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i have also checked the usage on gpu from amd control panel, and it stays at 1360 mhz while in game as it should

unkempt temple
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Is there a fix for the can’t find battle mode matches issue? It’s been more than a week and I still cannot find a single match

stoic plinth
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I think my fps problem is solved. I alt tabbed out of the game multiple times and the framerate is as it should. I will check what windows service is causing me problems. Thank you so much guys!

onyx badge
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happy rip and tear @stoic plinth

stoic plinth
young moss
stoic plinth
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does it happen randomly in the mission, or when you load the game?

young moss
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When I get into missions

stoic plinth
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try loading the checkpoint

young moss
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I've restarted the whole game, doesn't work

stoic plinth
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kinda weird

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go to mission select and try to play an older mission, and then go back to the campaign

young moss
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this happens for the ballista, shotgun as well

velvet glacier
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Please fix

young moss
stoic plinth
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@young moss steam or beth?

young moss
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steam

stoic plinth
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try verifying the integrity of the game

velvet glacier
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And the Gold Skin doesn't show up in Multiplayer Matches. D I S C R I M I N A T I O N

stoic plinth
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did you use third party trainers @young moss ?

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except the cheats that are hidden into the game

young moss
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I did, but a while ago

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and only once

stoic plinth
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hmm that might have bugged your save. try verifying the integrity of the game, and if it's the same, the save might be corrupted

young moss
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its the same @stoic plinth

stoic plinth
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the save might be corrupted. i am on my second save already, and didn't experience this bug. i think the only option would be to try a new save šŸ¤·ā€ā™‚ļø

simple slate
velvet glacier
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Understood.

stuck fjord
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I preordered doom eternal collectors edition and heard we were getting remastered doom 64 is this true?

onyx badge
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yes

tawny crane
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Yup. Not remastered! Rereleased.

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It's different.

stoic plinth
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Yes, it's true

tawny crane
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@teal nacelle, you need help with Endless and GZDoom? Which architecture are you running it on? Do you have the latest video drivers?

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my first suggestion would be running absolutely anything other than Endless.

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If you need any help, you can also ask the folks on the zdoom discord and/or their forums, most of them have lots of technical knowledge so they should be able to help you

tawny crane
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for the love of the slayer stop pinging bethesda staff

teal nacelle
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@tawny crane Yeah, I'll do that

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Thanks

dusty turret
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is there a way to check what server location i am joining? OCE etc?

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also is there a way to change it?

humble kestrel
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I’m having 2 specific glitches that keep coming up.

  1. There is an issue were the game audio glitches out and creates an awfully loud distortion noise.
  2. Disappearing challenges.
    Is anyone else having these issues?
cold glen
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this game is somehow not woprking at all on the final boss and have to move it from ultra top medium to win mayber wth

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a very stong 1070 with 3900c and 32gb ram

main tapir
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i have a problem, the door doesnt open

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😦 what i should do?

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help me pls

velvet glacier
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@velvet glacier I think you've boosted it too much
@lost sphinx Boosted what?

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😦 what i should do?
@main tapir Welp, you better noclip that then. Sometimes solving problems needs straight decisions. :))

main tapir
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but when you noclip achievements are disabled 😦

velvet glacier
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nope

main tapir
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no?

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thats new, im gonna try it

dusky shell
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still persists
@young moss My roomate's having this same problem, except on PS4. The sticky bomb mod for the SG doesn't work, either, which actively cripples that weapon.

main tapir
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@velvet glacier whats the command for noclip?

spare haven
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eh I don't wanna sound dumb, but I've been playing Eternal since like the final chapter and I don't know why it started doing this but my stickybomb shotgun upgrade just stopped working, it now just does a focused shotgun shot instead of bombs

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loved using it for weakpoints and now it's just gone, not sure why it happened

obsidian ibex
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so weird issue for me: for some reason, I logged in today and it doesn't appear as if the Precision Bolt Heavy Cannon mod is zooming in anymore

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is there a setting that controls this or is this bugged too?

eternal whale
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i never even noticed it zoomed

limber juniper
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So, my copy of Eternal is linked with an old Bethesda.net account from years ago, I've tried to link a new account with Slayers Club progress on it, but the email says that things such as pre order and deluxe content could be effected. If i was to unlink my Xbox account and link it to the newer Bethesda account, would i loose my in game progress for Eternal?

tawny crane
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ive got a game breaking bug on the cultist citadel map. i got killed by a tentacle in one part, and now i cant progress any further as the encounter doesnt reset. ive tried starting a new game, i can play up to that point then hit the same bug, i also reinstalled and it didnt fix it.

misty flame
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got a bug where the precision bolt (aimed heavy canon) shoots two normal bullets (dont trigger the mastery explosion) and then goes on cooldown

subtle kestrel
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my issue is still that the auto shotgun mod crashes the game

opal inlet
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I just got a skin bug and only the flames above the marauders head will appear for his inferno lord skin

verbal pecan
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Cultist map is crashing so hard when I go back to play it

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And Taras Nabad

tame cobalt
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Same issue started for me yesterday, cant play the 2nd or 3rd level anymore, big sad

alpine prawn
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Hello everyone, I have had a constantly occurring problem for two days. Can someone help me with this? It is a matter of not being able to connect to the online service of Doom Eternal.

brittle breach
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when the doom eternal on switch coming

tender niche
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Hello, im having an issue with difficulty.

Ive finished the game on nightmare but the campaing save says "im too young to die".

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Sometimes when i load the leves alone they go to im too young to die too

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Why is this happening? Its really annoying to chage this all the time

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and how do i make my nightmare save actually display that is nightmare?

exotic jasper
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Hey guys, I'm having an issue with GZDoom

vivid rivet
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What’s up?

exotic jasper
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I'm trying to stream it through Discord, but the app doesn't show up

vivid rivet
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Try it in windowed. Fullscreen doesn’t like to work with Discord streaming.

exotic jasper
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Ahh there we go. Small compromise I suppose

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Thanks a lot :)

vivid rivet
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No problem! :3

vocal moat
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does anyone know how to turn off the intro of the slayer logo thing? annoying when i'm doing ultra nightmare

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t

tender niche
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Can i get some help with my issue?

analog kraken
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Yo guys new here, just seeing if anyone can help me

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just finished installing Doom Eternal but it won't launch, bethesda launcher version of the game

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anyone else have the same issue?

eager prairie
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I can't play doom eternal because of the amd radeon launcher.

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when I try and play it it just shows a black screen then crashes

simple slate
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Okay, so my game just crashed as I fired a BFG.

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ĀÆ_(惄)_/ĀÆ

tawny crane
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Or staying connected or not able to join up my friend

true estuary
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For some reason it says "No username specified. Please complete account verification." in the bethesda. net tab in settings, but my account has been verified for awhile

simple slate
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@tawny crane @true estuary These are cases for Bethesda Support; Contact them at https://help.bethesda.net so they can relay that.

frail sundial
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i really hope bethesda or id devs fix doom eternal issues asap

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seems like a perfect game locked behind issues

tawny crane
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I already checked that
I did what it said there
Still nothing changed @simple slate

simple slate
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Nothing will change either when you just use this chat. This is no official support channel as the title says.
This has been reported quite often recently and I'm pretty sure this is already being investigated.

tawny crane
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Where can I contact someone directly?

simple slate
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Unfortunately you can't.

tawny crane
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Fucking hell

crimson pumice
ancient finch
crimson pumice
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I'm having issue with windows cursor,It's showing up in game

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is there any way to fix that?,I'm using windows 10

lavish pivot
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idk how or why this happened but my game is locked at 30 fps. Literally yesterday I was playing it at close to 120. I have no idea what could've caused it so I'm hoping someone can help because i think we all know that this game is unplayable at 30 fps

vocal moat
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does anyone know how to turn off the intro of the slayer logo thing? annoying when i'm doing ultra nightmare

heavy summit
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I started playing Doom Eternal and I realised my skins on my Beth net account are not on my game. I check my account in game and it says my username is some random jumbles of letters and numbers. My email is correct. On top of that, my username that works on Beth net is not random letters and numbers, but has also the correct email. I try sending a password recovery but I never receive my email, but it recovers the one without the random letters and numbers. So I change my email on that account and try again, but now I receive no email. Can someone help me link my rewards from my actual Beth net account?

noble quail
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Hey guys, is there a cloud save of some sorts? I'm switching between desktop and laptop on a regular basis.

sullen aspen
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is anyone else getting a glitch where there is no music playing in the core of mars?

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i have replayed that mission 7 times now and i get no music as soon as i fly to the core of mars

tawny crane
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Happens to me during the BFG 10k mission @sullen aspen

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I usually just load a checkpoint and it works again

silent pecan
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I’m missing my preorder bonuses on Xbox

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All my deluxe edition and slayers club stuff is there but no preorder bonuses

lyric raven
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does anybody know how to fix argentas paladi milestone its the only one i dont have but i have met all requirements and says i only have 63 milestones done instead of my 80

livid trout
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I am playing on steam. I know this is probably a feature but how can I turn it off? I can not interact with anything or shoot.

sage sparrow
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I keep getting randomly disconnecting from Bethesda.net on steam. Singleplayer or Battlemode.

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Anyone else has this issue? Has it even been adressed or aknowlaged

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Still to this day? Thats just odd

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Its been a week already, I would assume that would be fixed already.

unkempt temple
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Are they planning on fixing their servers anytime soon?

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I have yet to play a single game of battle mode.

tawny crane
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hello! I have completely installed doom on the Xbox, campaign and all, but I cannot play. any suggestions?

tawny crane
brave thorn
tawny crane
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damn

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@brave thorn can you shot

brave thorn
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I didn't try because I was worried it would get rid of the shotgun

tawny crane
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damn

brave thorn
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If only I had the classic weapon pose on, I would've destroyed the Reddit with dick jokes

tawny crane
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how did it happen

brave thorn
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I dashed into the wall a bit too fast if I remember correctly

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I doubt that'll ever happen again and I don't think I could ever replicate it, it was during the final mission

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He carries a steel barreled schlong of vengeance

torn lichen
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yes

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double barrel cocked and loaded

brave thorn
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but in that image, let's just say Doom Slayer became Goro and grew a second pair of arms

torn lichen
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lol

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that would be fuckin awesome tho, a Doom Slayer DLC to the next MK

brave thorn
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Doom Slayer in MK11's Fighter Pack 2? Hell yeah

the Bethesda influence has tainted iD Software I see haha

zenith turtle
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guys i have a question. if i Beat the campaign on ultra Violence and then replay that same campaign save on ultra nightmare will it count towards the gold skin and will i lose anything if i replay the campaign on a harder difficulty

brave thorn
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You're forced to make a new save for Ultra Nightmare

zenith turtle
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so for my first save i have collected everything i can but do you think its a good idea to collect all the secrets in my ultra nightmare save or do you think that will make it a lot longer

brave thorn
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Just go for the crystals and sentinel batteries

zenith turtle
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yeah i forgot for ultra nightmare you have 1 life

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ok anyways thanks for the help cheese man

silent pecan
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I got the deluxe edition stuff but no preorder bonuses. I preordered the physical version for Xbox one off amazon. It came with a paper that had a code on it in the case for the deluxe edition stuff

zenith turtle
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im pretty sure its only digital deluxe edition but im not sure

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thats what it says on steam so im assumming its prob the same on console

midnight willow
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Just wanted to say to anyone having flickering problem,THIS IS THE REASON: the NVidia Geforce Game ready drivers (the latest one associated with Half Life: Alyx) cause the screen to flicker, just has some conflicting info. THIS IS HOW TO FIX. Go online and find the previous game drivers that came out for Doom Eternal (Version: 442.74) and download the installer and run it. Install the drivers, and when it finishes, keep BOTH boxes checked (otherwise it will get rid of your Geforce desktop shortcut). When completed, you are successfully running the previous game drivers and there will be NO flickering!

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Side note: Doom Eternal is not supported by Nvidia Geforce Experience game optimization. I am not sure if or when it will be, but you will need to just mess around in graphics settings to optimize.

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@lost sphinx ^^ that was for your message yesterday, but I am not sure where to post this or who to reply to.

vivid stratus
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sticky bomb mod combat shotgun looks like its firing slugs

vale birch
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I have problem with corrupted data, what should I do to fix it ?

vivid stratus
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@vale birch go to the properties and valitadte game files

vale birch
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well, I unistalled it before I read your resonse, so....
anyway thanks for the help @vivid stratus @lost sphinx

vivid stratus
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are you reinstalling or going to animal crossing forever? lol

vale birch
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lol * internal screams *

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after I reinstall it, if i find the save data, all I have to do is what you said ?

midnight willow
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@lost sphinx awesome šŸ™‚ glad to help

vale birch
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@lost sphinx how can I do properties and valitadte game files thing on bethesda launcher ?

tawny crane
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Is doom eternal on console keyboard and mouse compatible?

vale birch
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found it

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thank you

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yeah the 442.74, is just installing it should solve the problem ?

eternal whale
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hast there been found a fix for the ''no matching'' issue for battlemode

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@lost sphinx no its not
ive had the issue since launch while others could get matches instantly

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even private match dont work btw

pine night
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any word on the connection issues? I lag like hell in battlemode matches and then ultimately lose connection to the server

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yes but I do hope it is on their priority list

blazing oasis
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Hey I got a question, how long does the season pass last? Cause I still haven’t bought doom eternal and probs won’t be able too for a while, but I do really want the unlocks. So how long does it last?

obtuse garnet
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Does anyone have a bug where their sticky bomb will not explode?
also my scope for the heavy cannon will not scope in\

bright cove
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Might sound stupid but have you tried verifying files if you are on steam?

obtuse garnet
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That sounds almost worst

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or perhaps is worse

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just fixed it

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ouch

bright cove
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Oof

analog kraken
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@eager prairie I don't know if it'll help but it worked for me, I had to disconnect from the internet for the game to launch once I was at the main menu I reconnected now it launches fine no disconnect required.

faint viper
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I think it would’ve been funny if they added in an Easter egg referencing Michael P Shipley and the backfire that befell him when he tried disrespecting Mick Gordon’s music on YouTube

acoustic hare
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when i try to screenshare doom eternal to a friend it's just a black screen for them with my cursor, is there any way to fix this?

proven temple
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Where can we post bug feedback?

nova ledge
dusty turret
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any news on not being able to find games?

obtuse badge
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Can u assign keybinds to weapons on console

woven roost
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Lol I’m still can’t find a battlemode match

dusty turret
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^^ same

limber rune
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Does anyone know how to fix the error message, "There is insufficient space. Please free up 0 kb and try again." I think this is the right place

young moss
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So I have a weird problem.
I assigned my SSG to Q to quickswap between SSG and Ballista for battlemode, since after equipping SSG you can mouse wheel up and get to ballista. But for some reason, only in battlemode, after I equip SSG and scroll up, the heavy cannon gets equipped. It's messing my ssg-ballista combo up. But it works fine in campaign.
Anyone know how to fix this?

woven roost
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Does anyone know how to fix the error message, "There is insufficient space. Please free up 0 kb and try again." I think this is the right place
@limber rune when does is give you that message

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^^ same
@dusty turret i feel like im missing out on the first season but at least i know im not alone

limber rune
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@woven roost at the start of the campaign, when i just ignored it, it started spamming me throughout the campaign, also sometimes in the menu

alpine wedge
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Hello

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does anyone know how i can add friends?

rain wasp
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on steam

brave thorn
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I can't believe I managed to break Ultra Nightmare just by loading my save file

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Literally all I did was load the game and I have no weapons

main tapir
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bruh

eternal whale
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@brave thorn did you crash the game as you died and then load after having died?

spring karma
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I've found something really interesting. When you use the crucible with the infinite ammo cheat you will be able to swing it all you want, as expected. However, when you kill an enemy with it without doing the glory kill animation it will still consume a charge. When you run out of charges doing this you will still be able to use the crucible but without doing any glory kill animations

rain wasp
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I noticed this too

tawny crane
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i just fell of the map in battle mode as the mancubus and stayed there until my teammate finally killed the slayer

tender niche
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Hello, im having an issue with the sound in the game. For some reason, sometimes the sounds of the enemies, weapons and effects sound SUPER bugged. Is it normal? Are other people experiencing it?

sand cedar
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How do I change my crosshair in doom (2016 and eternal)?

ember sigil
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Hi all, I gotta ask, is there something I can do if my support ticket is not getting any answer for days? I cant play the game and got no response

chrome hatch
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I loaded to last checkpoint so I could go back to the ripatorium and keep in mind I nearly 100 percent completed the game and when I did that it took me back to around the progress I was at when I beat the icon of sin like it took me forever to collect everything and the cheats and I don’t want to do it again is there anyway to fix this

ashen dew
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@sand cedar In Settings under the UI tab in the HUD category, there should be an option for "Crosshair Style"

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2016 not sure, but that's how you do it in Eternal

limber rune
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I really wish I could just play the game

ember sigil
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Same

chrome hatch
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Is there anyway I could get in contact with Bethesda? Through email?

limber rune
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Probably

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I’m close to just calling a number that I’m google for

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I guess

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Surely there is some kind of support that you can talk to over phone right

tired pine
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Is anyone still having crashing problems?

brave thorn
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@eternal whale Yes

eternal whale
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@brave thorn then thats what caused it
crashing a game after dying has that effect once you load

brave thorn
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shit gonna have to adjust my settings then

brave thorn
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I've made more progress on Doom Eternal's Steam copy than the Bethesda copy, how do I sync their inventories? I wanna know if the upcoming Switch release is gonna use my Steam or Bethesda inventory.

unkempt relic
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someone could help me ? my game crash in middle of mission , in the same place every time

latent marsh
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How to prace that practice Range or sth

unkempt relic
#

?

latent marsh
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Like this on base

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With elevator

floral yew
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Is there anyway to turn off the hitmarkers in doom eternal

jagged folio
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hey, just installed eternal, but I have three questions surrounding the game and its perfermance: a) does it self-optimize itself or do I have to optimize it manually, I know about GeForce Experience, but weirdly enough it managed to completelly break 2016 so dont wnat to risk it.

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b' I have the preorder, but there was no Rip and Tear pack that came from the store, is it somehow connected with Doom 64 (which I received) or did it have its own code?

nova ledge
#

Settings that Eternal set automatically due to my hardware gave me 60 FPS

chilly blade
#

hello there, i'm currently at the end of phobos level/mars core, i have unlocked map travel but the last battle at temple of sin stays red , i'm pretty sure i cleared every battle tho. what am i missing?

valid star
#

Hiyah everyone, I am having an issue where after launching the game it has caused my monitor to appear "dimmer" even after leaving the game. My second monitor is fine, but if I put the game on that screen and leave it also makes it dimmer. All my nvidia settings are the same at defaults. And now whenever I open something fullscreen on my 2nd monitor it becomes "dimmer" but will return to normal after exiting full screen. any thoughts?

hushed cave
#

Hello please fix the new doom guys face realy its a ruined my dreams

copper ledge
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Question for people. I'm trying to collect my last emperian key from a slayer gate I've already completed (because apparently it didnt register me picking it up) but now I cant find the slayer key to get it. Anyone know how to get around this?

royal pumice
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YO ANYONE getting random black flickering during gameplay?

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It feels like I'm playing so hard I'm breaking something

flint halo
#

Should Steam Doom Eternal use local DOOMEternalConfig.cfg? Profile got wiped but recovered file is not used

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Profile got wiped because setting skipintro launch option in Steam now crashes at welcome screen

hushed cave
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@lost sphinx what are u realy butt hurt over this I was just being a little to hyperbolic wft hahahhahahahah bro calm down for real stop getting offended with simple things
No hard feeling

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k bro ok no need to get all feelings calm down ur not a mod or the center of the world u are just like rest of bro calm down

cunning ibex
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when filling out a ticket at https://help.bethesda.net/ what category do I choose for help on recovering lost DOOM rank, milestones, and battlemode progress?

tawny crane
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Hey so I had every cheat except quakecon mode (until like 3 minutes ago) and all the rest of my mods are gone. Prior to this happening I activated cheats, played super gore nest to get the last modbot, i finished the mission and i go to mission select again to disable the weapon mastery cheat and go get it again. But I went to go it, my cheats were gone.

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Can somebody please help me since Bethesda’s tech support/customer support is not helping

cunning ibex
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same brother

tawny crane
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You had the same thing happen?

cunning ibex
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no, I've just been having problems with Bethesda's tech support as well

tawny crane
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Oh

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Yeah their support is not impressive at all

cunning ibex
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yo so for your problem are you missing your cheats?

tawny crane
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Yeah

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All my cheats are gone

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Minus the quakecon mode

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I just got that one

cunning ibex
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so you know in mission select it shows what collectible you got

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does it show that you've already picked up the cheats?

tawny crane
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Yeah

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It says I have everything

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Even got the achievement too

cunning ibex
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yeah, that's definitely bugged

tawny crane
cunning ibex
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some dude on reddit had the same problem

tawny crane
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It fucking sucks

rose moat
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can someone help me? stuck on a campaign mission unsure on where to go.

tawny crane
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I honestly want some sort of compensation for this shit.

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@rose moat what is it

cunning ibex
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@tawny crane it does, hopefully the problem fixes itself soon in like a patch

rose moat
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idk why tf is black, but im on the mission for finding the East Turret, but i went into the shop and i did the Purple Key challenge and im unsure how to find the Turret, been stuck 30 ish mins

tawny crane
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@cunning ibex lets just pray to god it does

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@rose moat oh um

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I had the same issue, I looked it up

rose moat
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my buddy told me the Glass was supposed to break in this certain area which leads to a jump pole, but it wont break.

cunning ibex
#

the mission is Arc Complex, right?

rose moat
#

yea.

cunning ibex
#

try watching this playthrough and skip to the part you're stuck at

#

oh my bad, he broke the level up into multiple videos

rose moat
cunning ibex
#

it goes up to part 13

rose moat
#

the glass part wont open :/ i tried watching videos and it just opens for them once they clear enemies which i did.

cunning ibex
#

try re loading checkpoint?

rose moat
#

i did :/

cunning ibex
#

is your objective specifically right there?

rose moat
#

it doesnt even show where im supposed to go when i hit alt

cunning ibex
#

might've walked pass a key event

#

how about restarting your game then load the checkpoint

rose moat
#

kk will try

cunning ibex
#

if these don't work you might just have to take the bullet and reset the mission

rose moat
#

yea guess ill do that. thanks tho!

cunning ibex
#

np

unkempt relic
#

I need help

edgy treeBOT
#

Hey @unkempt relic,
If you need assistance from the Server staff please send a Direct Messsage to @atomic sphinx from Human Resources.
For Game issues please contant Bethesda Support at https://help.bethesda.net

unkempt relic
#

my game doesn't stop to crash

#

that's fucking annoying

cunning ibex
#

were you able to run the game before? @unkempt relic

unkempt relic
#

yes , I even finish it

cunning ibex
#

try updating your drivers and if you're using steam turn of steam overlay

unkempt relic
#

i'm on PS4 and the installed version is the last

cunning ibex
#

oof sorry I can't help then, don't have a PlayStation

unkempt relic
#

that's still nice to have try
so thanks to have give me a bit of your time

cunning ibex
#

wait hold on

unkempt relic
#

?

cunning ibex
#

I got this from the Bethesda website, try these

#

RESTART THE GAME

Press the [PS] button on your controller to go to the Dashboard.
Highlight DOOM Eternal and press [Options].
Select Close Application and press [X].
Highlight Yes and press [X].
To restart, highlight DOOM and press [X].

POWER CYCLE THE CONSOLE
To power cycle your PlayStation 4:

Press and hold the [PS] button on your controller.
Turn off the PS4 with Turn Off PS4 and not "Enter Rest Mode."
Make sure the light goes out on the console and then unplug its power cable and wait for 10 seconds.
Plug the power cable back in and turn the console back on by pressing the [PS] button on your controller.

UNINSTALL AND REINSTALL THE GAME
To uninstall DOOM Eternal from your PS4, follow the steps below:

From the PlayStation 4 menu, navigate to Library.
Locate and highlight DOOM Eternal.
Press the [Options] button on your controller.
Select Delete and confirm.
Note that this process will not delete your game save files, but only the game itself. If desired, game save files can be backed up and saved online by navigating to Settings, then Application Saved Data.

Once complete, you can reinstall the game from your library or the game disc.

#

couldn't send the link

unkempt relic
#

but if I unistall it , I will lose my progression ?

cunning ibex
#

I don't think so, your PlayStation should still have your game saves stored even after uninstalling

unkempt relic
#

well I will try

cunning ibex
#

btw my advice isn't professional

unkempt relic
#

that's still FUCKING annoying , I was trying to do a 100 %

cunning ibex
#

I get the stress bro

unkempt relic
#

I was at 80% dam you ID

cunning ibex
#

hopefully you do get your fix

unkempt relic
#

if my shitty connexion download again the game in less than 1000000 years

#

but tthank man

cunning ibex
#

np

#

word.

unkempt relic
#

we are doomed to replay 2016

fallen bough
#

so I have doom eternal Deluxe edition for ps4 and I want to move to pc now and I sold a cs skin to get it Will I get the deluxe edition items if buy the normal version and connect my bethesda account to it?

cunning ibex
runic siren
#

wow

#

that sucks

cunning ibex
#

my DOOM rank got reset (I was 80 at the time before it got reset) and all my campaign and multiplayer milestones gone too

#

doesn't even say I completed it even though I clearly did

runic siren
#

That happens to me with the treasure hunter achievement, i have all collectibles in the campaign and i have the reward but it shows me i dont have it

solemn smelt
cunning ibex
#

@runic siren ye I had issues with bugged milestones like the gun completionist

solemn smelt
#

fell through the world

cunning ibex
#

@runic siren before losing every other milestone lmao

runic siren
#

im lucky that my glitches are minor, the biggest one was a spider mech that got flipped upside down and then it nocliped out of the scenario XD

solemn smelt
#

how can i die now 😭

#

i need to reset the entire mission

cunning ibex
#

@runic siren that's good, I hope nobody else loses hours of progress like I did

runic siren
#

@solemn smelt you can restart last checkpoint

solemn smelt
#

Unless playing classic difficulty

runic siren
#

oof

cunning ibex
#

Can't fill out a ticket because no category really fits my issue, they're all too oddly specific on one problem. If anyone from ID or Bethesda can help get my lost progress back, that'd be greatly appreciated.

#

@lost sphinx I know that applies for campaign milestones because they're save dependent but what about progress made in battlemode?

#

shouldn't there be like some sort of cloud save

#

true. I've been dragging myself from reddit to Bethesda forums, to discord to just to try and get some help

#

dang, that sucks

#

for me it was when my computer turned off when I was afk in the menu

#

I only by a few bugs. Besides the major one I have right now, I'd just have a problem with the gunplestionist milestone and rounds of battlemode where I just fall through the map

runic siren
#

So... i have mastered all weapons but the rocket launcher is buged and i cant get the rewards :C

cunning ibex
#

that's the gunplestionist bug

#

that's probably the most common atm

runic siren
#

well i guess theyll fix it

#

also is the argentas palladi also a bug?

cunning ibex
#

you can't get argentas palladi without gunpletionist

runic siren
#

i do have it

#

and i havent played more than 10 battlemodes

#

i saw other people with the icon but having 30% of campaign

#

it just gave it to me when i completed the campaign

cunning ibex
#

just another milestone bug I guess

runic siren
#

well its just the hardest milestone in the game hahahaha

#

the thing is i dont have the steam achievement so idk why it happens

cunning ibex
#

It should be fixed, just cross your fingers that it happens soon

runic siren
#

oh theres no steam achievement for that nvm

vocal hemlock
#

has bethesda acknowledged the mouse latency issue and cares to fix it?

atomic wraith
#

does anyone know how long it takes or what you have to do to refresh the ripatorium?

#

i mean its sometimes locked, and i come back later and it's unlocked

#

right now, the button that says "ripatorium" isn't working and there's no prompt to press it

#

ah shit

#

yeah i aint doing that, i just 100% the game

#

that's great

#

yeah that didn't work. What do you mean reset the menu?

#

if it'll get rid of collectibles, it ain't worth it

vocal hemlock
#

tbh at this point i have three theories for the mouse lag:

  • intentional to give competitive parity with stadia
  • they always played with vsync off and on 300 fps beasts of pcs
  • the game was made with controller in mind and mouse is only a grudging concession
#

little else explains fucking up something to basic that games like warframe get perfectly right

atomic wraith
#

i have absolutely no latency

vocal hemlock
#

vsync on? 60 fps? no latency even in the menus?

#

if you have a 144hz monitor the higher framerate would hide it

atomic wraith
#

ooooh that

#

ok

#

@vocal hemlock i don't have vsync on, and i have a pretty shit pc

vocal hemlock
#

i need vsync on for various reasons

#

you only notice the lag with it on, so yeah, you wouldn't see it

atomic wraith
#

@lost sphinxalright, thanks

tawny crane
#

@lost sphinx

#

How do I restore a save file?

#

I lost all my cheat codes

#

Oh

#

Thanks

#

Hey so my game keeps crashing

#

Can anyone help?

dark owl
#

Crash

#

Hmm vega used to give a link for thats

frail sundial
#

just wanted to ask: would upgrading from windows 7 to 10 help with doom eternal not launching?

#

tried all the stuff i was told to do to fix the problem of the game not launching

#

nothing worked so i figured upgrading windows migh help

gray breach
#

I would recommend upgrading to windows 10. In the specs it also recommended windows 10

frail sundial
#

ohh

#

but should i do anything before upgrading?

gray breach
#

Hmm

#

Windows 10 would definitely run better

#

But I don’t know what you should do before upgrading as I am in the gray area of that subject

frail sundial
#

ohhh

gray breach
#

Ask somebody who knows

frail sundial
#

true

gray breach
#

Just in case

frail sundial
#

thanks for the tip btw!

gray breach
#

If you are extremely worried you could make a backup

frail sundial
#

ofc

#

already did that

graceful root
#

hi, I have doom eternal on bethesda launcher. How do i find people to play battle mode?

#

@carmine robin

#

So I wasted my money?

simple spruce
#

Do demon skins not work online rn?

#

Gotcha

wild jetty
#

my game keeps crashing in the middle of fights

#

i cant recall which level its after sentinel prime

rotund hawk
#

The music is actually not silent with the GUS Emulation but it doesn't sound like it should.

tawny crane
#

So I'm having an issue where the first 3 missions, I didnt get all the secrets so I went back and got all of them but it wont update that I've gotten them. How do I fix that?

rotund hawk
#

Anyone know the answer to this? I only want to post I don't want to answer questions about games I don't play:

wicked yoke
#

whats going one with the forced emails?

visual pawn
#

anyone know how to fix me not hearing battlemode voice chat?

#

I see names popping up but no talking

#

Nah

#

Friend tells me that he can hear people talking in game that I can't

tawny crane
#

I pre-ordered the Collector's Edition of Doom Eternal back in November, and have not received any code for Doom 64 yet. A lot of other people haven't either. What's going on? Are we just not looking in the right place?

#

I made a Reddit post with more information if that's helpful

obtuse badge
#

Can the devs add custom keybinds to weapons on controller pls we can't quick switch on controller

nova ledge
#

Well. This place isn't official technical support

south dock
#

Did you guys experience crashes in battle mode? I cant get a game start it crashes to desktop after the "VS" screen is done.

#

3 times in a row now

tepid silo
#

Does anyone have any tips for me, I'm stuck on the arc complex level with the monkey bars, please help

eternal whale
#

double jump and dash is your friend

wheat compass
#

spread the word, the new doom eternal by codex is infected with a new trojan maggot virus. no virus program detects it. not even windows defender. when i downloaded it, i thought it was legal, but its not.

celest valve
#

need help, i linked my twitch and amazon prime to my bnet account but the doomicorn skin isn't appearing, i've tried everything twitch prime has said but i still don't have the skin

tawny crane
#

@celest valve level up a bit and it will appear. You have to unlock parts of it

celest valve
#

i don't have any of it

#

no notification of it appearing

tawny crane
#

Play some more and you'll get the first part

#

I had to play a bit before even getting the first part

celest valve
#

i've played alot since i've linked it

#

but nothing

tawny crane
#

Hmmm

celest valve
#

twice

tawny crane
#

@celest valve you should contact Bethesda

celest valve
#

not sure how to, submiting a ticket has no opion for linked accounts

#

*option

#

ps4

craggy hamlet
#

Anyone know how to fix the issue with milestones to where the game locks ones that you've already unlocked and only updates when you load back into the save file in which you unlocked the milestones? Also does this have any correlation to the "complete all default milestones" milestone not unlocking, because that is happening too :(

main tapir
#

i want the deluxe edition items, i have the base game but i cant get the deluxe upgrade

#

y need to buy the same game again but the deluxe edition, how can i get the deluxe items?

glad sparrow
violet citrus
#

y need to buy the same game again but the deluxe edition, how can i get the deluxe items?
@main tapir You cant upgrade to deluxe, sadly,

main tapir
#

fck

violet citrus
#

You can get the season pass tho

main tapir
#

yea but i want that badass skin

#

and the clasic sounds

glad sparrow
#

Buy deluxe

opal pollen
#

So if I have already a basic edition i have to pay for full deluxe edition to have one game and some perks?

steady lake
#

Yeah

#

That’s how editions work

umbral vigil
#

Guys Im stuck in game after the Prison tutorial

tawny crane
#

How can I play with a friend on Battlemode if we both got the game on the Bethesda Launcher?

umbral vigil
#

Welp , i tried everything i could 😦

tawny crane
#

I can't find an option to add ppl

#

nvm

#

Hello Slayer. šŸ™‚ Who can tell me how friends' experience point sharing works? How many points are shared? šŸ¤”

umbral vigil
#

i tried to restart the campaign , but it wont solve the bug after i completed it again

tawny crane
#

you have to go through a blue portal that opens after killing all the demons

keen vapor
#

I can't do anything and seems stuck.

tawny crane
#

Hm.

#

I fucking despise bethesda at this point. Still no response that has yet to help, I still keep crashing, still no cheats, the fact the game is this bugged is fucking stupid,

#

Even then I understand its an early stage of the game but loosing in-game items?

#

Never got my DOOM 64

keen vapor
#

I didnt get my doom 64 either

tawny crane
#

Looked it up in the bundle

#

And doom 64 is suddenly gone now

#

And no longer listed

umbral vigil
#

@lost sphinx i tried twice already

elder shadow
#

Anyone know how to fix gun mastery milestones not completing even when they are done?

fallen steeple
#

I dont get the 30.000 and 40.000 xp when completing challenges anyone know how to fix?

prisma sable
#

guys why bethesda taking so long to respond to my ticket oldcaco

fallen steeple
#

they are probably not that much people working because of COVID-19

eternal whale
#

the least the could do is make some official statement or something of the state of things instead of silence

keen vapor
#

I can't even continue my game with my issue ^

prisma sable
#

i will paypal them $20 usd to respond to my ticket ;-;

unkempt relic
#

awsome , I spend 20H for desinstall reinstall eternal due to crash , and the problem isn't even fixed

silent pecan
#

Missing preorder bonuses.
I preordered a physical copy of doom eternal deluxe edition a while ago on amazon and it arrived the other day. Everything was there except for the preorder bonuses. It came with a code for the deluxe edition content but no code for the rip and tear pack. I heard your supposed to get an email with the code and I haven’t gotten one. All I’ve gotten is the email saying it arrived. What do I do? I tried contacting amazon customer support but that’s not working right now due to Covid-19. What do I do?

#

I forgot to mention this is the Xbox one version

umbral vigil
#

ok @lost sphinx ,thx for noticing
probably i should play the game in the legit way then šŸ™‚

silent pecan
#

Can someone help

tawny crane
#

Hmm

tepid silo
#

Has anyone else noticed that slayer gate keys are not spawning?

#

no

#

Already tried that, it didn't work, think the game needs a patch, platforming could be related to it also

tawny crane
#

@tepid silo Game need a company that has an actual customer service and isnt copy and paste pr responses

#

I lost in game items

#

Submitted a ticket about it

#

And my response was along the lines of turn it off and back on again, and blow in the cartridge and restart

#

Bethesda is a lousy fucking company that got carried by ID which is the only reason keeping me from deleting my save and un installing the game

prisma sable
#

id customer support when

tawny crane
#

Exactly

tepid silo
#

How far are you in the game demon?

tawny crane
#

@tepid silo i’ve got everything except 1 modbot, the unmakyr, and the rest of my cheat codes that disappeared

#

I’ve completed the campaign

tepid silo
#

All your cheat codes dissapeared that truly sucks, let me ask you about that monkey bar section in arc complex, I can't get past it

tawny crane
#

Send a picture?

prisma sable
#

play more genji

tepid silo
#

How do I send you a picture of it?

tawny crane
#

With a phone or something

#

Idk which monkey bar section

tepid silo
#

The one after you get the 1up in the closet

tawny crane
#

OH

#

Um

#

Im bad at explaining i might not be the beat of help

tepid silo
#

You can still give a try

tawny crane
#

Alright

#

So parkour to the second platform above you with the monkey bars and walls

#

Find the big cube, ho behind it and punch it

#

Get on it

#

Dash across

#

Jump and dash to the furthest wall

#

Climb and turn to face where you need to go

#

And jump and dash again

tepid silo
#

Thank you for explaining demon, but I'm already in the room that you jump and dash to from the cube, my problem is not being able to reach the monkey bar to propel me to the next wall

tawny crane
#

Oh

#

Wait

#

I joined slayers club awhile ago for the zombie skin

#

Is that why my cheats are gone?

tepid silo
#

I have no clue about that, but what does have to do with my problem

tawny crane
#

Oh no clue i just had a brain fart

#

Sorry šŸ˜…

tepid silo
#

šŸ˜‚

tawny crane
#

@lost sphinx FUCKING PREACH

#

@lost sphinx LOUDER FOR THE TOOLS IN THE BACK PLEASE

#

@lost sphinx Honestly now speaking of Compensation for my troubles, is asking for the un makyr and rest the of the achievements and skins too much to ask for? Oh plus my cheat codes that have been disappeared

#

Including toys?

#

But my main question will My progress in the campaign still be present? I completed the campaign

#

@lost sphinx im curious because im tempted to do so

cunning ibex
#

I just posted a forum on Bethesda asking for help on loss of game progress. I've already been on the subreddit, here, and now the forums asking for assistance. If none comes then it's not worth asking until later in the future

#

Idk if covid-19 is fucking up Bethesda and ID's work load on fixing things, so I want to stay hopeful before making any conclusions on them and the game

pure obsidian
#

is this a good place to report any and all optimization issues?

nova ledge
#

No

#

This is not official support place, as channel description says

pure obsidian
#

ah nevermind then :v

wooden palm
#

I'm not entirely sure about this, but it seems like monster skins are broken on the Xbox version.

#

With the Doot, Ghost and Inferno Lord skins, I can equip them just fine, and they show up on the menu models perfectly.

#

But, in lobbies or games, the skins don't show up at all.

#

Interestingly, the Inferno Lord Marauder still has the flaming axe and little fireball on his forehead.

#

So, I don't know if it's just my specific copy, the fact that I'm playing on an original-model Xbox One, or what

wispy socket
#

Anybody managed to get the argentas paladi milestone working if it's stuck at 64/80?

keen vapor
#

I'm stuck here after the slayer gate on the arc level. This glass is supposed to be broken. There are no enemies i can see. I've been all over the map I have access to.

pine ravine
#

Reload checkpoint

strong topaz
#

Yea that doesn’t always work I got stuck on the super gore nest I made a wrong turn and died during the end sequence reloaded checkpoint and was infinitely stuck it wouldn’t move the objective marker forward to the next point and wouldn’t spawn enemies even after multiple reloads, had to replay the whole level again

prisma sable
#

they were responding to my tickets every two days but now its been 4 are they really that steeped

dense wasp
coral moon
#

I'm not sure if this is the place to ask, but could console players please get mouse and keyboard support? The one reason I got Doom Eternal on my PS4 was because my PC wouldn't run the game well at all, but it doesn't feel that great playing with a controller. I've tried messing around with the controls to find something to make myself more comfortable, but it's all extremely minor changes in experience. I adore this game, I really do, but I also want to adore playing it. So, id, or Bethesda, please!

green egret
#

my tab key will not pull up the map, can i get help with re binding it

mortal scroll
#

Is anyone else getting the same bug over and over again? Especially on ultra nightmare, on super gore nest when you get the chain gun and kill the demon to unlock the teleporter, the door just doesn't fucking open, I've had to reset so many times because of it

umbral lintel
#

I really need help, I can't get my pre order bonuses and I don't know who I should contact. I got the game through gamestop if that helps.

sour lynx
#

I have a bug where the slayer key won't spawn and I don't have any cheats on what so ever it just doesn't spawn and it acts like it is there but I don't get it.

restive rose
#

in a recent battle mode game, I had the chainsaw sound playing indefinitely in a round, kinda annoying when you are trying to get the loot blocks

sullen aspen
#

that happens alot

wraith patrol
#

Eternal just doesn't launch for me

#

I click play, it says "launching", then "stop", and then it just says play again

#

I have 8GB RAM, an RTX 2060 Super, and an FX-4350

#

well, specifically, it's the id Tech Launcher that doesn't want to run

#

going off what I saw in Task Manager

#

fucking great

#

I wait like a whole hour for it to install, it and it doesn't want to get off its ass

#

fuck my life

#

literally no one else seems to have this issue

#

and I'm sure I have the proper GPU drivers

#

this is just fucking bullshit

#

lemme try validating the files

#

my God, can't this validate any faster?

#

and this is just file 1 of 2

#

it's not even halfway

#

ok, now it's halfway

#

it's done, and it's still not launching

#

I would see if the new Nvidia drivers released on Monday would help, but it's already pretty fucking late and I don't want to risk the same shit that happened last time I updated my drivers

#

in which that my Windows shat itself during installation and I had to cycle on and off to get it up again

#

ah, fuck it, what could go wrong now?

#

Damn, this is taking a while

#

Alright, it’s done

#

now let's hope it fucking runs this time, especially considering I restarted Steam and Discord too

#

Yes, YES!

#

YES! It's running!

snow pier
#

I lost electricity last night while playing Doom Eternal which in turn corrupted my save file, how do I go about uncorrupting my save file, validating game files in the bethesda.net launcher did not help. If need be I can provide a copy of my save file.

tawny crane
#

hey im getting the same error message when i try to launch battlemode no matter whar role i pick, it says that match cant be found and to try again later. Also, when i try to invite my friends they dont recieve the invite and i get the same msg saying 'you disconnected from the social party'

#

any help would be appreciated

tawny crane
#

ohh ok thx man thats nice (in a weird way) to hear that its not only my problem

#

Dam thats shitty on their part, wonder wuts been going on with bethesda cause it just seems they are going down the hole with time

unkempt temple
#

Did they fix their damn server problems yet? It’s been more than a week and I am yet to find a single battle mode match

tawny crane
#

ive played 2 since i got the game, got the error today when i tried playing with a friend

dense pagoda
#

Is doom crashing alot all of a sudden for other folks? my games been running perfectly fine but ever since i made it to the final level i crashed once in it and twice in random levels after i beat it

tawny crane
#

this might seem like a dumb question. But is possible to run doom eternal on an intel celeron 900?

tawny crane
#

@lost sphinx Thanks for the help earlier. I’ve fully recovered the loss of items and progress. Thanks to you, I now have my cheats back

tawny crane
#

Hi I need help with my slayers club account, I try to link my playstation account with my bethesda, but it won't ever connect. I'm not sure on what to do

edgy treeBOT
#

Hey @tawny crane,
If you need assistance from the Server staff please send a Direct Messsage to @atomic sphinx from Human Resources.
For Game issues please contant Bethesda Support at https://help.bethesda.net

dusty turret
#

Still can't find a game doomcry

dusty turret
tawny crane
#

chromatic aberration keeps turning itself back on, anybody else having a similar issue?

#

anybody know of a console command to disable it? or all post process effects?

pine night
#

why do I keep falling through the map every battlemode match I play

#

god this sucks

pine night
#

hmm yes seems legit

timid shell
#

Question. If I buy Doom BFG edition, do I get all three of the eternal skins?

timid shell
#

Because it comes with the old editions as a pack, but then when the 2020 re-release of doom came out this year bethesda said all old games will get the new version. Would that be the same now? That only for bethesda.net purchases?

devout cave
#

Hey Guys, Anyone know why i am missing the discord stream button for Doom? My friend has the game and his shows up - mine shows up on every other game

frail adder
#

So, is there a bug where the fight doesn't stop after killing the priest's guardian?

pliant monolith
#

is there a real reason i look so ugly?

nova ledge
#

You look magnificent

pliant monolith
#

thank you!

frank kettle
#

I just want to add a comment asking to upgrade my game to deluxe

frail adder
#

Oh, I didn't see i needed to jump down the pit thing šŸ˜…šŸ˜‚

#

So, I was running around the top part for like 15 minutes looking for stragglers

#

Not my finest moment

mental pine
wispy socket
#

For the people with bugged argentas paladi, I had started a new playthrough and upgraded a weapon fully and after the popup telling I've upgraded the weapon the argentas paladi milestone popped as well. Maybe this helps, maybe it doesn't

civic bough
#

does anyone know why an xbox controller wouldnt be connecting to pc?

#

it blinks as though its finding an xbox but it never gets recognized as an input

small spindle
#

That red border is some kind of rank in BattleMode (seems like you got a bunch of victories, congrats)

pine night
#

is it just me or do the slayers club skins don't actually work in lobby

civic bough
#

wiredd

#

it was a windows update thing that fixed it

pine night
#

ahh bloody hell mate, that's a lot of features

#

in all seriousness, for the love of god, is battlemode ever gonna get fixed

#

I haven't even received a reply from bethesda about my ticket either
Honestly, I'd have faith if this was id, knowing this is being managed by bethesda
ughhh

#

I received an automated reply about checking out the network issues guide immediately, replied back that I've already seen it

#

aaaand dead silence, ofcourse
I just don't want this mode to die man, it's so fun
if the dedicated servers actually ran well

#

solved using VPN? that'd probably mean they have better servers in some regions and crap on others

#

I mean I'd expect a huge company like bethesda to be able to afford good servers everywhere, especially for one of their biggest, most successful IP

eternal whale
#

@lost sphinx do you mean they solved lag with vpn or solved ''matches not found'' that didnt even work in private mode

#

aha
if you find someone who solved the ''no matches found'' since day 1 issue where even private matches didnt work do share it to everybody

balmy current
#

Any word on friends being fixed?
I've just purchased the game on Bethesda store only to realise the pathetic friend system doesn't allow me to play with my friend who has it on Steam.
Any help?

tawny crane
#

Can I have some help with push to talk? I have binded it to a different key, but now it’s like console voice chat where it’s constantly picking up my voice and I can’t use the push to talk key at all.

tepid silo
#

Any word on when there is going to be a patch fix for the slayer gate key not spawning

#

Too many keys, I don't have any keys at all, do having cheats active affect them at all

tawny crane
#

Yes I guess so but it’s on all the time regardless, and I can’t find and button to switch from picking up my mic at all times to push-to-talk

tepid silo
#

That is complete bullshit, I'm on the mars core mission and one of the challenges is to get the slayer gate key, they need to fix this

tawny crane
#

You might have to restart your whole game. Reminds me of the missing platform glitch, and thats what usually helps to fix it

tropic schooner
#

Hi. could I ask a question here about Battle Mode?

tawny crane
#

Of course, if its a glitch or problem your having with it

tropic schooner
#

ive been scouring the internet but cant find any articles describing my problem XD

#

Well, in short: im having crazy lag issues in multiplayer

tawny crane
#

Like, FPS?

tropic schooner
#

Like, everyone is rubberbanding like nobodys business

#

and im getting hit by projectiles not even close to me

tawny crane
#

Have you checked if your internet is up to par?

tropic schooner
#

But the FPS is smooth and stable. Yes my bandwith is waaaaaay over the top for this, like 80 mbit down and 30 mbit up

tawny crane
#

Hmm

tropic schooner
#

and no other games are lagging and my connection is stable. Also I disabled all firewalls and protection measures

#

its insane, i have it litterally every match

tawny crane
#

I dont know, might have to ask bethesda or ID directly

pliant monolith
#

why am i so tired?

tropic schooner
#

im playing through steam btw, dunno if that makes a difference

tawny crane
#

It shoudlnt

#

Because Ipersonally dont have any problems with battlemode

tropic schooner
#

Oh yeh I asked beteshda support, they blamed my internet even though I attached a screencap with my bandwith test

#

zero help whatsoever and after that they just didnt respond anymore

tawny crane
#

Yeah, forgot, bethesda support is shit

tropic schooner
#

should I try through beteshda launcher?

tawny crane
#

Uhm, I really dont know man. Have your tried a wired connection?

tropic schooner
#

Or is the game not activated cross platform? Also, im on wire šŸ™‚

tawny crane
#

Maybe try it wireless?

tropic schooner
#

my pc doesnt have a wifi card.

#

Cant, i dont have wireles on my pc šŸ˜› but im gonna try verifying the game cache, and otherwise try it through beteshda launcher I guess (if that shit even works with the same serial key)

tawny crane
#

I don’t think it will, so I think verifying might be the best bet

#

Sorry I couldn’t help much, never heard of this glitch

pliant monolith
#

someone tell me why im so tired

tropic schooner
#

hm

#

at least it changed something. Now I keep getting 'connecting to server' popups. Like it keeps losing connection to the server

#

Welp. I did some more digging online and apparently its a huge problem in EU countries with server stability. Itll be months before Bugteshda decides to fucking bother to fix it, so ill just leave this game to gather dust for while

#

Fucking shame, but its to be expected with trash company like beteshda. Thanks @tawny crane for your help anyways šŸ™‚

tawny crane
#

Yeah, sorry man. Have a good day nonetheless my guy

tropic schooner
#

Cheers, take care!

wintry geyser
#

Hi I'm having trouble claiming my zombie doom slayer skin

#

on PC

storm wyvern
wintry geyser
#

Then what's the support channel for...

storm wyvern
#

The support channel is for members to help each other out

#

Game issues need to go directly to Bethesda

wintry geyser
#

Yeah I'm looking for someone who has the same issue

#

I think it has to do with the fact that I can't link my steam account to my Bethesda.net account

atomic plank
#

Hey I'm having issues getting the Doomicorn skin I've linked my twitch prime account and everything and it's not working?

#

I've got it

wraith patrol
#

what the fuck just happened?
so I was playing Eternal, and then it lagged a little in the Runes menu
and the next thing I knew, the textures hadn't fully loaded yet and the sounds were all out of sync and it made it incredibly hard to play

wintry geyser
#

Everytime I try to link my steam to my account I get the error message you see in the top corner

#

I bought the game on steam

#

that's why I'll have to link my slayer club to my steam to be able to claim the zombie skin

storm wyvern
#

Have you tried contacting customer support for assistance?

wintry geyser
#

Yeah I did, I just haven't had any response so far

#

and no I didn't get any emails

#

I did get one earlier today to verify my account which I did

storm wyvern
#

It does take a while

wintry geyser
#

but that was before I tried linking to steam

storm wyvern
#

Took them 5 days to respond to my ticket

wintry geyser
#

Yeah I respect that, I don't expect immediate response.

summer wagon
#

how can I link my doom 1 and 2 to bethesda account
I purchased them from steam

storm wyvern
#

The steam versions don't have sign in with Bethesda account

summer wagon
#

why didn't they also re-released to steam?

storm wyvern
#

Dunno

atomic violet
#

How do i link my bethesda.net account to my Xbox live account?

simple slate
atomic violet
#

That hasn't been working

summer wagon
#

at least, can I link the games to bethesda launcher or something?

tawny crane
#

leonardo if you bought em on steam you're fucked

tepid silo
#

Figured out the slayer gate key problem, turn off active cheats in mission select and the key will spawn

tawny crane
#

load up a level too, you have to turn em off, load into a level and return to campaign

tepid silo
#

That's what I just said

tawny crane
#

you said turn off active cheats, didnt mention having to load into a level, was just clarifying assuming you mean they're not spawning in your campaign missions

tepid silo
#

Ok I will be clearer this time, go to mission select and deactivate all the cheats that were active before and load up the level and problem fixed

runic siren
#

@storm wyvern I linked with my steam account my bethesda account

#

am i special or what because there is no reason to not make steam able to connect

#

i have the zombie skin and doomicorn skin

#

everything works right

#

Why i think he is doing alright by himself on quarantine

#

deleted :C

sullen aspen
#

@frigid dust please do not post messages across multiple chats

frigid dust
#

ok

bright portal
#

can someone help me with the crossplay because im on bethesda and my friend is from steam acc

mint vessel
#

is it faster to switch mods by canceling the animation with a glory kill or is it slower

runic siren
#

can someone help me with the crossplay because im on bethesda and my friend is from steam acc
@bright portal Just add his nametag i guess, i play against people from both platforms

#

Maybe its cuz its in early state

balmy current
#

Any word on friends being fixed?
I've just purchased the game on Bethesda store only to realise the pathetic friend system doesn't allow me to play with my friend who has it on Steam.
Any help?

#

There is cross play, @bright portal . Bethesda have confirmed it. It's just whack and you have to find your friend through random matchmaking.

bright portal
#

well,they said it has crossplay,but they didnt say it has now

humble jay
#

Can I get some troubleshooting help?

dense sparrow
#

so i have an issue with eternal. whenever i try to play with my headphones the audio stops when the game tries to log into my bethesda account. so i can hear the movies that show the bethesda and id software logos and i can hear the title screen. but when it tries to log in all audio stops. any solutions?

native yoke
#

basically it aint working

spare sphinx
#

i cant join a battlemode match

#

it says that there arent any matches available

#

ive tried to get in a match since launch

balmy current
#

@lost sphinx
Yes it doesn't have crossplay but he's asking if he can play with Steam people. That's not crossplay. I used the wrong wording. One on Bethesda store can play with a friend on Steam, they just have to come across them in matchmaking first then add them to Favorites.

umbral lintel
#

I really need help, I can't get my pre order bonuses and I don't know who I should contact. I got the game through gamestop if that helps.

median wadi
#

i can't find a single match on battlemode

#

anyone else having the same problem?

spare sphinx
#

yeah

median wadi
#

is battlemode dead?

tawny crane
#

service is probably down and you'll just have to wait dude. you can't make their servers work any better

#

people are complaining left and right about Bethesda.net being unreliable and Eternal just came out so load is gonna be heavy

#

Waited for almost 10 days. I have been waiting since i got my hands on doom eternal. Which was the day before release. When the hell is it gonna work?

flint halo
#

Singleplayer freezing up for anyone else?

tawny crane
#

@tawny crane Welcome to the Bethesda Experienceā„¢

#

I can imagine lol

final nova
#

Hello, long story short my old steam account is linked to my Bethesda account. I've submitted a support ticket to unlink the accounts and then I will relink the Bethesda account to my current steam account which is the one I purchased Doom Eternal on.

Bethesda says all content will be lost and cannot be transferred from accounts. Here's my issue, I haven't redeemed any content (Deluxe, pre order, slayers club) on this old steam account. Do I just have to wait and find out to see if the content will be there when I relink accounts? If it's not there who do I speak to to get this fixed?

spare sphinx
#

I'm kinda pissed off,since launch I haven't been able to play battle mode I try to play and it says that it can't find a match

tawny crane
#

yo is this the place where I can ask to get my pre-order bonuses back?

#

I pre-ordered the game, got a bad impression, then did a dumb and returned it, only for the stupidity of the descision to hit me a few days later where I summarily re-bought it. I know that I dug my own grave with this one, but I would badly want to get at least that doot skin back. That's all I want...please?

#

I totally get if not, I just need to get this off my chest!

tawny crane
#

Do the id or Bethesda peeps frequent this chat?

untold flower
#

i don't have the milestone for mastering the plasma gun but i have mastered the plasma gun?!?!?!?!?!?

dense sparrow
#

@tawny crane i dont think so. i think they rely on mods and admins and the community in general to solve our problems

tawny crane
#

Dang, is there any way to get in contact, I've posted a similar thing on the subreddit and the forums

#

I don't know if a support ticket is the way to go or what, I just need to get the ear of someone, anyone who has the sway here, even if so I can know definitively that it can't/won't happen

dense sparrow
#

i tried the forums, to no avail. i dont know anyway to contact them

tawny crane
#

Lol, yea I feel that. Like my gut says no to attempting the essentially kamikaze move of DMing a dev, but what else is a dootprived man to DOot?

dense sparrow
#

try DMing the jessica bot

tawny crane
#

i am truely dootmed

#

i did, but i dunno what the timeline is for that

dense sparrow
#

timeline?

tawny crane
#

like how long it takes for me to get a response

dense sparrow
#

oh. its usually pretty fast from what i had to do

tawny crane
#

yea like i did the thing where the bot directed my message, but like for an actual dev to get back to mer

wary quail
#

Need help

dense sparrow
#

try dming tomorrow

tawny crane
#

indeed

edgy treeBOT
#

Indeed!

dense sparrow
#

thanks vega

final nova
#

Should I also try to DM Jessica bot for my issue if it comes to that?

kindred mulch
#

anyone else having problems with Clip Clop and Haymaker not working?

slim plaza
#

I still haven't gotten my doot revenant skin, despite getting just about every other skin that you get with the deluxe edition. I pre-ordered on ps4 and used the code for deluxe edition, and I kept spamming the reconcile entitlements and it's does nothing.

final nova
#

At this point it looks like Bethesda owes every one Slayers club, Deluxe and pre order skins as an apology for a broken launches

next lantern
#

Speaking of skins, I have some from the Slayers Club but when I equip them they don't appear in the Lobby menu on Battlemode, only their effects (fire for example) appear. I think they do end up appearing in the matches however it's just bugged on the Lobby.

final nova
#

Lemme get a collective damn you bethesda

kindred mulch
#

damn you Bethesda!!

wary quail
#

Bro it just deleted my ultra nightmare file

#

What do I do please

cosmic steeple
#

Anyone having an issue where the game puts your controller in default config even though it says it’s a different one (I use strafe and custom), AND it won’t let me change it in the game. It changes in the menu, but it doesn’t actually change while playing.

#

I’ve restarted multiple times and tried to change it to a different config than default and it just won’t take it

#

I’m on X1X, i hit confirm and it takes the change, but it doesn’t work in-game

#

It even shows the custom controls in the in-game UI, but they don’t work

cosmic steeple
#

I’ll do that, thanks!

pine night
#

is anyone else having trouble replaying arc complex master level? it seems there's in an invisible wall in the final elevator before marauder

#

tried, doesn't work

#

it seems they forgot to reset the state of the level, the elevator button which, upon pressed, the floor breaks down, I don't even have to press it when I replay it, the floors are already broken

#

that invisible wall is from the first time I played the level, it didn't reset after replaying for some reason I think

viscid wadi
#

I asking to someone which is good in IT, I dunno if I can post that here, but yeah. So my problem is simple, my pc have a hard problem for use Doom Eternal, I play with ultra low quality, and even using the lowspec vid have mention like the antiliasing, or the shadow atlas command, but I wonder if that just my pc which don't use all of his ressources, or don't use the correct grapic card. So if someone can help just dm me, I can send more detail, like screen and everything like that.

gray breach
#

It doesn’t even have correct grammar

simple slate
#

@gray breach Post a screenshot; Nobody can access that link.

gray breach
#

I did

simple slate
#

That's not a screenshot.

simple slate
#

Twitch Scam still around? Damn

#

People never stop

#

But well: That bot ain't here so we clear.

gray breach
#

Yea

#

Just worried that some kid would fall for it

#

Welp that user has been reported

simple slate
#

Ok good

gray breach
#

Why do people have to ruin the experience of digital technology for other people!
Could not even think about scamming anyone

#

Don’t remind me of the new song

#

@lost sphinx
Baa baa rainbow sheep have you any wool.

#

I can’t believe they thought it was racist to say baa baa black sheep

#

The fact that they thought it’s racist is racist 😦

#

I was super sad when I was in year 6 (year 6 is when u are 12 years)
(I’m Australian) bcause my buddy (who are the youngest at the school u basically introduce them to school life as they are 5 years old) ran up to me and starting singing baa baa rainbow sheep have you any wool.

wraith patrol
#

the stuttering and texture issue I mentioned yesterday only really happens in the ARC Complex, where it's also the most choppy

zenith turtle
#

guys whats the best sharpening amount for doom eternal?

bronze hamlet
#

Where is the file to change key binds for eternal so I can set jump to mouse wheel

zenith turtle
#

go to in game settings and change key binds and set jump to scroll wheel @bronze hamlet \

#

if it lets u set it at least

bronze hamlet
#

@zenith turtle Doesn't work, thought there would be a file like some other games

tawny crane
#

my game crashes when I start the first level of the game, if there is any way that this can be fixed please let me know

tame cobalt
#

I can't play Exultia, Cultist base or Final sin without it crashing on the loading screen, think this will be fixed soon? Seems to be mostly Xbox players this is happening to

zenith turtle
#

im on pc and my game hasnt crashed once so i would be able to help u bro

#

wouldnt i meant

tawny crane
#

oof

prisma sable
#

guys what's the average ticket response time rn

eternal whale
#

too long

prisma sable
#

nice

knotty crater
#

I’m not getting my skins for having my bethesda account linked with the slayers club on PS4

final nova
#

Bethesda has redeemed themselves for now. I unlinked my old steam and kept all my skins

runic siren
#

@knotty crater Just wait a while, mines took 4 days, one day you will log in and you will receive them

fervent herald
#

well good news the key showed up after a week and a half of waiting

#

but the box diddnt drop down now so yay.... i seriously hate these game errors

#

i just want to advance

tawny crane
#

yo i got a question, if i were to get another copy of doom eternal on pc (im on steam, i might end up with a bethesda.net one too), can i still have my doomicorn skin there too

#

like once ive connected my bethesda.net acc with twitch it should apply wherever im logged in game right

fervent herald
#

can i return my game if the crap in it isnt going to be fixed?

fervent herald
#

i made a refund request with steam, thanks for nothing bethesda

#

šŸ–•

tawny crane
#

lol did u pre order

wild jetty
#

the game keeps crashing without any reason as to why

#

every time i try to do a combat section on taras nabad

tawny crane
#

Game crashed 3 times

#

I don't no how is this possible but help me please

wild jetty
#

same

#

do you get no warnings too just crashes and no error message @tawny crane

tawny crane
#

Yes

tame cobalt
#

Its pretty bad rn, Nekravol doesn't work either now, crashing constantly

sullen aspen
#

disconnection errors?

tawny crane
#

When I turn VSync on there is a distinct input lag, and when I have it off theres subtle flickering all the time, is there any medium? Its very annoying (I have an RX 5700 XT)

dapper sinew
#

Someone mentioned that there was id/beth acknowledgement in here about a week ago regarding the people who can't connect to Battlemode and keep getting disconnected from Beth services while playing singleplayer. Was anyone involved in the conversation so that I can scroll through your chat history and find it?

tawny crane
#

do my doom skins carry over to all my bethesda net accounts

#

if i buy the game twice

pure obsidian
#

Anyone else experiencing weird frame drops on good rigs?

tawny crane
#

using the same account, (i.e. one on steam, one on bethesda)

pure obsidian
#

Dunno if this channel's a proper place to bring this up, but in Eternal Ill get pretty decent framerates in the triple digits in certain areas, but other times Itll tank into the 70s-90s and on rare occasions the 40s-50s.

#

I have a gtx 1080 8gbs of VRAM, Ryzen 5 1600x and 32 gigs of RAM. I'm assuming it's weird optimization on Eternal's end.

willow remnant
#

Is there any fix to milestones that should be completed but aren’t? I’ve mastered every weapon on a save with mastery tokens and such, but it says that the plasma rifle and chaingun aren’t mastered

storm wyvern
#

Funnily enough, I had trouble with the chaingun and plasma rifle too

sullen aspen
#

ive played 3 times now and i didnt have mastery issues

tawny crane
#

yo

#

I uh, have a question

#

@pure obsidian May be a CPU issue, R5 1600x may be bottlenecked

willow remnant
#

@sullen aspen the thing is my game is completed, so I can’t actually do anything to advance the milestone, and I’d rather not make a whole new save and 100% that just to get the 2 milestones

dapper sinew
#

@willow remnant Have you tried repeating a few missions on that save? I had the problem where it hadnt given me some completion milestones for equipment, but it seemed to resolve itself when I went back and did a few levels

willow remnant
#

I’m going back and collecting some missed stuff with cheats on, but I’ve done a few levels and it didn’t update

dapper sinew
#

Specifically I re-did hell on earth for the 11minute milestone and I think I redid the super gore nest for the fun

slim plaza
#

Still haven't gotten any help from gamestop, my pre-order retailer for getting doom 64, I get put on hold for God knows how long and come out empty handed still. They claim they're so busy, which is pretty bs because their location barely gets customers even for big releases, I was one of the only people picking up the game. I don't really blame bethesda for it though.
Also, still getting the glitch where you can't see your skins in lobby in battlemode. and I still haven't gotten the doot skin, despite getting all the others.

tawny crane
slim plaza
#

I think so, I got my twitch prime doomicorn and zombie slayer skin with little trouble

tawny crane
#

aye thats good, i got the steam version and now ive put a bid on a bethesda w/preorder bonuses and i hope it works

#

because i was a dumb dumb and returned my original steam preorder

slim plaza
#

Yeah, just expect a bit of troubleshooting right out of "the box". It took me a bit of hassle. there's still a few minor bugs but other than that, the game works just fine and it's completely playable. (my only issues being with my retailer and confirming my pre-order bonuses as far as the doot skin goes)

tawny crane
#

yea doot was the main reason for my need to rebuy...I. need. doot.

slim plaza
#

yeah, i'm on ps4 and I'm believe i'm one of the lucky ones that actually got most things working relatively quickly. I got my slayer skin and used my code in the disk case for the deluxe edition & I got those exclusive skins almost immediately, but the doot skin still hasn't shown up and i've beat the game twice and played a ton of battlemode with my time

tawny crane
#

weird

#

my only other concern if i win the bid is that my DOOMicorn skin won't transfer over, I don't know why it wouldn't, but alas

slim plaza
#

I've heard people say the doom 64 retailer code is on my receipt for the game, but I got 2 and there was no code on either of them from what i've seen.

tawny crane
#

hm

slim plaza
#

You can assign your bethesda account to the game on startup, you should be fine

tawny crane
#

ay

#

cuz ive got a bid on a 40 dollar deluxe edition with preorder bonuses

slim plaza
#

all it takes is linking your bethesda account with your twitch and (possibly) amazon prime and you just need to confirm the skin thru twitch rewards

tawny crane
#

i did for my steam acc

slim plaza
#

oh, nice, so it should instantly recognize it and link it up

tawny crane
#

yeee

#

i was hoping i could just buy one of those just pre order codes, but that doesnt work on steam sadly

slim plaza
#

I was really happy with how easy it was, it immediately recognized my ps4 account and instantly linked to my bethesda. I just had small troubleshooting issues where I hadn't linked my amazon but I did link my twitch prime, but that was about it

tawny crane
#

nice

#

odds are though, a starting $40 bid on a pre-ordered deluxe edition of eternal will be bid out quickly

slim plaza
#

yeah... I pre-ordered from my retailer back in october for like 90 bucks for the deluxe edition

tawny crane
#

indeed

edgy treeBOT
#

Indeed!

tawny crane
#

now i might get lucky now that launch is passed, and most people dont use ebay for this stuff, and those who bought it already have it

slim plaza
#

yeah. I thought about selling my exclusive box tin that I got from my retailer as a day 1 launch exclusive offer. It was first come-first served so I was worried I'd be one of the last to get one, but I showed up relatively early and nobody was there for the launch lol, so I just grabbed one when I picked up my copy of the game. I see the tins going for around 50 bucks. I think i'm gonna wait out the market on them lol

tawny crane
#

indeed

edgy treeBOT
#

Indeed!

tawny crane
#

well im divided, on one hand, its not the end of the world if i dont lose 40 bux on a game i already have, but on the other god do I want doot

pure obsidian
#

@pure obsidian May be a CPU issue, R5 1600x may be bottlenecked
@tawny crane Late reply but how could I fix a bottleneck? My pc runs fine otherwise

#

In retrospect Ive noticed that my cpu is pretty high, usually around 50-70 percent I think, whenever I run Eternal, and my GPU load is usually in the single digits

tawny crane
#

I’m not a computer expert but I think you need to upgrade your cpu, I would ask for outside advice on a computer oriented discord or subreddit

pure obsidian
#

I assume such low GPU usage isnt normal?

tawny crane
#

My Rx 5700 xt gets around 70% so I’m guessing that’s not normal either

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Do you have the drivers installed?

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also is it possible to move a save file from one pc instance to another, as my previous (and still unanswered) questions show that i might end up with 2 doom eternal pc instances, and i wanna know if i can move my save over and just continue in the new one

pure obsidian
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yes everythings up to date

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my cpu percentages may be off

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havent played eternal and checked my usage at the same time in a bit

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Ill usually check it thru task manager on my screen tablet while running eternal on my main monitor

versed hemlock
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So I mastered all the weapon mods (with some help from cheats cause I have no patience), and the trophy didn't unlock. I'm assuming using cheats locked the mastery trophy? I'm on PS4. Any help would be appreciated

restive igloo
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hey. I pre ordered doom eternal. I pre-loaded it. My computer then proceeded to break. I sent it to the shop, got it back today. No pre order bonus. Is there a way to contact bethesda about this?

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I have the receipt from GameStop, I can prove that I pre ordered.

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I’m also getting the ā€œno username specifiedā€ alert

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It says to complete account verification?

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So what should I do?

pure obsidian
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Just checked and my CPU usage was usually around 50-60-something percent

queen crag
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Is there any way to check how many hours you've played? (Purchased and playing on the Bethesda launcher)

tawny crane
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For the Phobos guy skin do I have to have EXACTLY 10 extra lives or can it be 10+??

silk mauve
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10 or more

tawny crane
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i have a question

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What is this??

tawny crane
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if anyone is having the "crashed to desktop without warning/error", turning the graphics all the way down, before starting the save file works for me.

earnest badge
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basically

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Well ever since the launch i've been using intel SDE emulator to run doom, and well, the experience is not very pleasurable. I've been wondering (in a programmer standpoint) why they used those instructions on this game while stuff like RE3 Remake can run just fine in a Phenom X6 1055t (which lacks SSE 4.1 and 4.2). And probably could run this game just fine too.

Some russians made a patch for Xeons/C2Qs and its running just fine on them like you can see here: https://www.youtube.com/watch?v=OE4S9Srebsk But it doesnt work on AMD processors

Is there any possibility of bethesda/id making a patch making the game on Phenom processors?

tawny crane
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it says upc bar code

tawny crane
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do i have to rip this apart!?

earnest badge
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btw @pure obsidian if you run the game at low resolution it'll offload most resources to the processor instead of the gpu making gpu usage low and processor usage low

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you can fix that by increasing ingame resolution

pure obsidian
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My resolution is 1080p

earnest badge
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what video card

pure obsidian
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gtx 1080

earnest badge
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uhhh

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fps?

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i'd guess its a botttleneck but you can try creating a custom resolution in your video card control panel (you dont need to enable and using it) and using that custom resolution in game

pure obsidian
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whenver Im in an especially busy area itll usually go down to 70-90 frames

earnest badge
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or OC your processor (its known that the 1st gen ryzen doesnt oc well) but what else can you do

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unless you have a 144hz panel 70-90 frames is very playable tbh

pure obsidian
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sometimes in, say the ARC Complex level, if I look at the tower at certain parts itll go down to 60 or so

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and I just OC'd my CPU actually

earnest badge
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60 fps still playable but

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you can try what i said tbqh

gray breach
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Bruh don’t complain about 60fps

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I’m a switch peasant and would die for it

earnest badge
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or get a better processor i guess?

gray breach
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Would the new zephyrus g14 run it

earnest badge
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not that the 1600 is bad by any means but its just that your vga is too powerful for the processor push it

pure obsidian
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vga? you mean my gpu?

earnest badge
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Video Graphics Adapter = GPU

pure obsidian
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figured as such lol, also its prolly eternals optimization at this point tbh

earnest badge
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at 1080p

gray breach
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Would the new laptop zephyrus g14 run de

pure obsidian
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OCing my CPU did make it somewhat better, but Im prolly gonna still see if the next patch makes optimization better; if not Ill prolly look into a new cpu

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keyword being "prolly" cus 5 1600x is still pretty good lol

earnest badge
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like i said

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unless you have a 144hz panel i wouldnt bother

pure obsidian
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I assume by panel you mean monitor, cus I have a 144hz monitor lmao