community-support

[dusty loom]

Denovo WAS INDEED the culprit

[misty shuttle]

What was your fps before and what after

[dusty loom]

FPS outside: 30-50

[shell surge]

why does the master collection not work

[misty shuttle]

Gpu? CPU? Settings?

[dusty loom]

Oops sorry, FPS without Denuvo: Constant 60

[narrow yarrow]

Guys I have purchased Doom Eternal from steam. I have STEAM registered to email address: MAIL1 and also in my personal life iam using EMAIL2. My Doom purchased over steam has registered itself to MAIL2 however I HAVE never used this email on steam. I have never played bethesda games before and even Doom Ingame had message: finish the registration. So I was surprised as I have never used that account but bethesda associated it with my game.. I clicked reset password and it CREATED new account..

[tepid hornet]

I got most generic response. I already done that like 20 times

[narrow yarrow]

Anyone any idea ?:D Steam refuses to help and bethesda ignoring me

[dusty loom]

It was a huge difference

[tepid hornet]

@narrow yarrow from what I noticed bethesda platform is a big mess, loggin, linking accounts working like inside some students practice work

[narrow yarrow]

@tepid hornet but HOW bethesda got the accoutn I have never used before 😄 Seems GDPR failed hard

[tepid hornet]

I wasnt aware I actually have two accounts

and you are sure u never done bethesda account in the past ?

[narrow yarrow]

1000% sure as when i clicked LOGIN with that email it says it does not exist

this is some weird stuff, also my STEAM is registered to MAIL 1 and DOOM just registered to MAIL 2 without me using MAIL 2 on steam

I am rly thinking about refund and deleting both bethesda accounts....

this is bad customer experience and support 😦

[dusty loom]

Yeah they need to remove Denuvo

[tawny crane]

does anyone know how to fix the No Physical Devices error when trying to load Doom eternal?

i have updated my nvidia drivers and resterted my pc and all

[unreal geyser]

@onyx badge thanks a lot its working now <3

[onyx badge]

@unreal geyser your welcome

[worldly slate]

Borderless window is not borderless fullscreen.

[dusty loom]

So yeah, I went from 30-60 FPS to a constant 60 FPS just by running the Non-Denuvo version of the game

[misty shuttle]

@dusty loom uncap your fps, I'm curious see see the actual improvement

[dusty loom]

Alright give me a sec

Because ironically when I launch it on Steam, it acts bad again

Even if I replace the exe entirely

[cold glen]

Alright raise your hand if your gpu usage is wonky for some reason 🖐

[tawny crane]

nah i just cant load the feckin game XD

[cold glen]

I'm at under 10% usage on my big 1070 at ultra idek and theres weird tearing sometimes and hit reg is off at point blank often

[tawny crane]

km getting a No Physical devices GPU error when i try to load the game

i've got a 1660ti

with the latest drivers

[cold glen]

That's commonly reported based on drivers and weird windows problems from what I've heard

[tawny crane]

yeah i dont get it

it has never happened to me before now :/

the newest driver is literally for Doom Eternal

i tried roilling back the drivers to the previous one and i had the exact same error

[rocky cairn]

Hi, anyone know how to maybe reset the activator at the monitor down by the Prison. (objective after second mission, "punish Demons in Prison") - ive activated it once but elevator down wont move. buhu :/

[dusty loom]

Without Denuvo: https://cdn.discordapp.com/attachments/690579334158876742/690579481089540126/IMG_20200320_111324.jpg

With Denuvo: https://media.discordapp.net/attachments/690579334158876742/690579423354814514/IMG_20200320_111449.jpg?width=509&height=678

[tawny crane]

oof XD

thats a weird drop in frames

[narrow yarrow]

what is that Denuvo ? btw - sorry for stupid Q

[dusty loom]

Very weird yeah

[left lily]

hey, how add friends with bethesda launcher ?

[dusty loom]

It's an Anti Piracy measure

[red ingot]

Help. I preordered the deluxe edition of doom eternal but I didn't get the preorder bonus. I played the first mission and got the stuff of the deluxe editon

[shell surge]

when can i claim the master collection actualy who alread have it

[remote plover]

i need help, i cant start doom eternal, every time i try to press play, it gives me this error

[edgy tree]

If you need assistance from the Server staff please send a Direct Messsage to @atomic sphinx from Human Resources.

[steep plover]

Hey. My fiance is trying to stream over Xbox One and keeps getting an error that says "This game doesn't allow broadcasting."

[steep plover]

Is anyone else having this issue? He's tried hard resetting, exiting and then opening another game, switching accounts, and everything basically.

[runic leaf]

i'm stuck

[tepid hornet]

Denuvo is anti piracy system that works in the background all the time

[steep plover]

He can stream other games just fine and now he's not streaming it but the game says he is so he can record clips on xbox

[tepid hornet]

and is heavy for system

[runic leaf]

theres supposed to be a floating platform for me to jump to, but it's not there

[lofty linden]

i have a problem i push the PLAY button and nothing HAPPENS

[runic leaf]

it's not risen from the lava, what the fuck do i do?

[tawny crane]

Is the rip and tear pack ever going to be released separately?

[tepid hornet]

Radu, I have same issue, many ppl has

[lofty linden]

damn it

[dry needle]

After mission "Exultia" I got indication from VEGA that I should proceed get ice bomb and get to demon prison from underground, after that upon exiting finished I can't continue to next mission like literally can't get through portal..

[red ingot]

i have a problem i push the PLAY button and nothing HAPPENS
@lofty linden me too. the bethesda launcher says it has to install dependencies

[runic leaf]

there's nowhere for me to go, i can't progress

[left lily]

hey, how add friends with bethesda launcher ?

[tepid hornet]

dependencies ?

[remote plover]

Can anyone help me with my problem?

[worldly slate]

for people having problems with denuvo: what CPU do you have?

[narrow yarrow]

How to get actual support from Bethesda is mystery to me... Last time they made a huge mistake with Fallout and now non existent support is killing my doom experience

[remote plover]

i have Gforce gtx 750

[narrow yarrow]

I will go for refund and buy on piratebay

[remote plover]

i dont think i can refund on steam

[lofty linden]

just pushing check for update for launcher and game

[red ingot]

@tepid hornet it says it has to install "VC++ 2015 Redist 64.bit"

[worldly slate]

That's a GPU and that ain't gonna run doom eternal regardless

[narrow yarrow]

@remote plover you can refund on steam but cant play more than 2 hrs and have to be not longer than 14 days since purchase

[remote plover]

@narrow yarrow how do you refund? i only played doom 64 for like 10 minutes thats it

[narrow yarrow]

let me check

[remote plover]

@worldly slate oh wait my bad, this is my cpu

intel core i7-4790s 3.2gh

[left lily]

EASY QUESTION :: if someone give me an answer, HOW we add friends in this fck launcher or game ? it's not possible ?

[narrow yarrow]

@remote plover: go to steam, click on HELP and select STEAM SUPPORT. Then select product: DOOM ETERNAL. Select This is not what i expected and select I`d like to have refund

[remote plover]

@narrow yarrow i did it thanks, how long does it take for them to refund?

[narrow yarrow]

there is no response, within 7 days you should have your money back, it will be processed

[worldly slate]

@remote plover that CPU is fine for the game, the GPU ain't gonna work

[remote plover]

ok cool, this really sucks man, i get my computer isnt that powerful, but i have a lot of games that my computer can handle, its surprising it wont work for doom

[subtle night]

my game is crashing during id software intro, any ideas?

[narrow yarrow]

I am just annoyed as bethesda is not replying to me on any channel

said to see that

[remote plover]

dude bethesda sucks to be honest

[earnest tide]

anyone else having issues with the game ? When I plaeyd it yesterday before it released the game kept crashing my entire PC when I tried changing settings, and now that the game is out it's crashing my PC whenver I try to stream on discord

[worldly magnet]

why can't I speak to a real human on bethesda costumer support??? It's been 3 days now! All I want is to unlink my account!

[remote plover]

its bethesda, im not surprised

[remote plover]

@narrow yarrow so theres a way to get this game cheaper?

[tepid hornet]

@worldly magnet because is 21st century and all other launchers have options for unlinking other launchers

[left lily]

kossos land

[tepid hornet]

but bethesda must be special

[narrow yarrow]

@remote plover I did not say cheaper 😄

[remote plover]

oh,nvm lol

[clear jackal]

H, any one else with a pre-ordered collectors edition who has not gotten the D°°M64 and the rip&tear pack yet? Or someone who can tell me what i must do to redeem it?

[red ingot]

I also didn't get my preorder bonus

[rapid ruin]

Hi , i just want to know how invite a friend on bethesda launcher on pc pls ?

[worldly magnet]

How could I contact staff via discord?

Their costumer support system is awful

I'm not getting the slayer's club rewards or the classic skins form DOOM 1 and 2 and all becasue of some account I never even created

[red ingot]

I am not getting my preorder bonus

[tepid hornet]

So

I got bonus but doom eternal itself not

I can play doom 64 ...

[river charm]

I'm getting a "Failed to Allocate Video Memory" error. Any possible fixes for this?

[clear jackal]

Ok, i just opened a ticket on the bethesda support page .... let's see how fast they react ...

[red ingot]

I did that too. At 1 am. They still didn't respond

[clear jackal]

hm, i didn't think they would within a day on the launch day .. guess they have all hands full with tickets of all sorty

sorts

[swift pebble]

Where do I get my pre-order bonus codes?

[red ingot]

The Bethesda llauncher says it has to install a file called "VC++ 2015 Redist 64bit". does somebody know how to fix this

@swift pebble where did you preorder?

[swift pebble]

@red ingot Amazon

[clear jackal]

Thats Visual C++ 2015 from Microsoft - and usualy the game should install it all by itself. IF it doesn't you canm DL the redistributable file from Microsoft directly

[red ingot]

@swift pebble I heard you should have gotten an email with the code.

@clear jackal thank you for your help

[clear jackal]

@red ingot direct link:
https://www.microsoft.com/en-us/download/details.aspx?id=48145

[river charm]

Has anyone else been getting the "Failed to Allocate Video Memory" error?

[clear jackal]

hm, no, sorry @river charm

installed the latest drivers for your GPU?

[river charm]

shit

I installed the drivers this morning

[clear jackal]

what card?

[river charm]

AMD Radeon Vega 3

Bare fucking minimum

[red ingot]

@clear jackal thank you very much. You are a hero. Do you think this has got something to do why I didn't get my preorder bonus?

[clear jackal]

@river charm Uhm, if i remeber corectly, DooM eternal only supports dedicated GPU's not integrated or mobile variants? I am not 100% sure, but this could be the issue.

[river charm]

Oh god damn it kinda figures

[clear jackal]

@red ingot He, no i dont think so ... i don't see how a missing software api would interfere with Bethesda updating your account

[river charm]

'cause I've got one of those integrated graphics cards

[lofty linden]

guys

i started the game

i instaled https://www.microsoft.com/en-au/download/details.aspx?id=35 DirectX

[clear jackal]

why?

[lofty linden]

nvidia 1060 3gb 😄 and i5 9400f

and after i instaled the DirectX the game started

[clear jackal]

DooM eternal does not use DX .....

[remote steppe]

So in the cultist base it's not letting me grab a wall on the part where you have to push the button and dash over

[lofty linden]

@clear jackal i could not start the game like many players and then i entered the forum where a guy says to install directX and voila the game started

so beats me

[unkempt tulip]

i'm getting massive slowdown in nekravol

it's constant slow mo

[clear jackal]

hm, odd .... did NV miss some files with their drivers that DX brings along? woul be quite embarassing for NV 😂

[lofty linden]

tell me about it 😄

[tawny crane]

Anyone getting a lot of low res textures?

Im on ultra but a lot of distant textures are really blurry

[clear jackal]

or .. .well DX does more than graphics .. maybe it was missing components from DirectSound or control for inpuit devices etc.

[narrow yarrow]

Guys anyone have any idea where to report GDPR data breach by bethesda ?

which EU authorities ?

I informed bethesda but no reaction from them

[junior patrol]

Question about the extra reward content in Doom Eternal: Am I not able to use the GoG version of DooM 3 for the extra skin? I can't seem to find any way to connect it to my bethesda account.

[tawny crane]

@narrow yarrow https://edps.europa.eu/edps-homepage_en

[dusty loom]

Okay, apparently Denuvo was NOT at fault

[narrow yarrow]

@tawny crane thank you

[dusty loom]

The Steam Overlay was causing the issues

[clear jackal]

@narrow yarrow what did they do?

[narrow yarrow]

As I mentioned above

Guys I have purchased Doom Eternal from steam. I have STEAM registered to email address: MAIL1 and also in my personal life iam using EMAIL2. My Doom purchased over steam has registered itself to MAIL2 however I HAVE never used this email on steam. I have never played bethesda games before and even Doom Ingame had message: finish the registration. So I was surprised as I have never used that account but bethesda associated it with my game.. I clicked reset password and it CREATED new account..

This is straight GDPR violation as I have never ever used MAIL2 in any action related to STEAM. Also I have never ever used MAIL2 with bethesda - so in reality they should not know that MAIL2 is mine

So they had to somehow pair my ALT account according my NAME which they should not have

[clear jackal]

and where do you think they got your 2nd mail from?

[narrow yarrow]

I created it

[mortal tendon]

I need an outside opinion on whether my pc can run eternal

can I send my specs or?

[clear jackal]

just post them

[mortal tendon]

ok

[cursive shale]

does anyone know why i get kicked from game when at the near of a mission?

[tawny crane]

Fucker got stuck in the wall

Had to die because I couldn't glory kill him

[strange swift]

how do you get UI to look like that

[cursive shale]

colorblind mode @strange swift

[tawny crane]

Choose the demons option in ui section

No it's not colorblind

[cursive shale]

oh ok

[mortal tendon]

i5-8300H 2.30GHz, 8GB RAM, GTX 1050, 256GB HDD. That’s them

[worldly magnet]

turns out bethesda has completely RUINED my game

[mortal tendon]

I’m guessing no, def not 60fps

[tawny crane]

hey me and a friend are looking to do go live with doom eternal but i cant hear any audio? anyone got a fix?

[narrow yarrow]

@tawny crane refudn is the fix

[mortal tendon]

anyone?

[tawny crane]

whats refudn?

[clear jackal]

@mortal tendon you will be able to run it, but not on ultra ... maybe medium settings. The ..H CPU is a mobile variant?

[mortal tendon]

I plan to run on low settings. It’s a laptop

thanks for responding 🙂

[clear jackal]

it should handle low settings playable ... not sure if 60fps though

[mortal tendon]

Yeah I figured

[narrow yarrow]

@clear jackal I have pmed you but not sure if you can help 🙂

[clear jackal]

but it performse quite well ... ok, i got a i7 6700K 4.5 GHz and a 1080ti, but itruns with 250+ fps on 1080P and everything on ultra nightmare details ...

[tepid hornet]

Ppl that ordered game by best buy received code:0

[clear jackal]

@narrow yarrow i was just curious, but i probably can't realy help there

[tepid hornet]

So yeah, another gr8 launch from bethesda

[narrow yarrow]

The worst thing is that bethesda rly does not care no reply on 2 service tickets

[tepid hornet]

Bethesda now facing shitblizzard so you know...

[clear jackal]

They work of those tickets at first come first serve order, and with a game launch as big as DooM eternal, you can bet they have a couple of tens of thousands of tickets, be it just people asking odd questions...

[narrow yarrow]

How can i delete bethesda account ?

[rotund knoll]

does anybody else have a bug were you cant use the tab option at all ?

[tawny crane]

What happened?

With bethesda?

[swift pebble]

contacted Amazon, they said they'll have my pre-order bonus code out shortly, and to wait until Monday to contact if I di not receive one.

[crude badge]

So for those that received a code, redeemed it, and got nothing... what do we do? I have Doom 64 as preorder dlc lmaobut nothing else

[floral shadow]

Experienced a crash at a secret encounter

[tawny crane]

any reason why the xbox twitch app doesnt allow streaming for Eternal?

[cursive shale]

i dont know why my game keeps crashing in the randow places of the levels

[narrow yarrow]

Bethesda is answer to all the bugs and issues

[floral shadow]

Went back to the same secret encounter

All fine now

[tawny crane]

@tawny crane Remember how you were telling me to delete my configuration file to help my problem. If I did that would I still get my deluxe edition co tent

[gritty pendant]

I'm trying to connect my Bethesda account to my Amazon account but I keep getting a notification that says account linking failed

[nimble vortex]

So I'm having a rather interesting problem, I loaded a checkpoint earlier right after getting the rocket launcher and now I don't have the rocket launcher. Is there any way for me to spawn it via console command?

[gritty pendant]

Do I need to contact support or is there an easy fix?

[cursive shale]

@gritty pendant check that if your account is connected with another. had the same problem with steam

[narrow yarrow]

@gritty pendant i know where is the problem 🙂 but you will not like it 😄

[tawny crane]

@gritty pendant im having the same problem but with steam

[rotund anchor]

Hi guys, I just downloaded the game and it just wont launch, anybody got the same problem? I´ve got new drivers and the game is updated

[narrow yarrow]

dem same - i know the issue

@tawny crane i know where is the problem

[gritty pendant]

@cursive shale I mean it's linked to steam, and twitch, but not amazon.

[tawny crane]

Wdym

[narrow yarrow]

pm me

[cursive shale]

@cursive shale I mean it's linked to steam, and twitch, but not amazon.
@gritty pendant i mean check if another side account is linked to your amazon

[gritty pendant]

another bethesda account>?

It's linked to my Bethesda account already through twitch

but I JUST did that

[quick spire]

I can’t jump or dash for some reason? Is that normal? I’m stuck in a hole

[lusty prawn]

I pre-ordered the Definitive edition and payed about 90 bucks for it and it only gave me the standard edition

[quasi mesa]

rivia tuner isnt working with doom for some reason

[subtle night]

doom crashes on id software intro , any help?

[lusty prawn]

Who do I call to get my moneys worth?

[tepid hornet]

There is no need to get angry, bethesda f up and thats all, theirs site, launcher and linking accounts system is broken

[lusty prawn]

Oh no I’m not angry I just want the Definitive edition

I completely understand the pre-ordering usually has some issues such as this. I have screenshots of it all

[gritty pendant]

Tried to link to Facebook, just to test, and the same issue occurred. It seems like it's an issue on their side.

[tepid hornet]

Probably it will take around same amount of time as fixing fallout 76

[rotund anchor]

Hi guys, I just downloaded the game and it just wont launch, anybody got the same problem? I´ve got new drivers and the game is updated but it just wont work

[tepid hornet]

I cannot even install it so you are one step further

[empty nacelle]

I verify my game files and it decides to download the game again

[subtle night]

it seems after updating radeon drivers the game crashes

for me at least

[empty nacelle]

This is going worse than 76 went for me

[gritty pendant]

I figured it out. Linking worked. Just had to do it in an incognito window.

[empty nacelle]

@rotund anchor What does it say? Does it say anything when you lauch it?

[rotund anchor]

Nothing, my PC just starts to boost itself and then it stops and instead of "running" in the launcher, "play" shows up again

[empty nacelle]

Yeah I have that issue

[lusty prawn]

Microsoft kinda big dumb

[empty nacelle]

have you actually looked it up or did you come straight here?

[grizzled coral]

is anyone else having terrible performance? my specs arent even bad i would say above average but the game struggles to hold 60 fps at medium settings.

[empty nacelle]

This launch was wild man, seems like way too many people incapable of playing the game

[rotund anchor]

A tried to look for the same issue but I couldnt find a solution

[oak stirrup]

hey guys

[grizzled coral]

anybody?

[oak stirrup]

not really

[empty nacelle]

Most of the people here can't even launch it

[hasty obsidian]

Is anyone else having problems with game crashing ?

[grizzled coral]

damn fr?

[empty nacelle]

Yes yes, try reading above before asking something

[hasty obsidian]

Mine crashes after playing it for 10 mins max

[errant sequoia]

Does anyone know why the doot skin won’t show in game or is it like multiplayer only? I’ve redeemed it and everything and put it on but it just won’t show when playing

[grizzled coral]

mine just crashed

for the first time

[empty nacelle]

Yeah ID or Bethesda need to just sit down and make sure one of their games launches correctly for once

Lol I spent 5 hours installing and another 2 hours getting it to work last night. At some point I temporarily fixed it and managed to get in 50 minutes of gameplay before it stopped working again

[grizzled coral]

im having horrible performance. low frames and it just crashed

[errant sequoia]

You guys pc?

[grizzled coral]

yes

[empty nacelle]

I think Im just gonna wait it out, they should release some patches for the game, sadly I won't be playing the game I bought

[grizzled coral]

ridiculous man, doom 2016 was like this too

[errant sequoia]

I have hasn’t it crash on Xbox but I fell through the map at one stage

[empty nacelle]

Ah, I wasn't there on launch for 2016

[errant sequoia]

Only true worry I have is the preorder bonuses not showing up so if anyone has any tips, please help

[grizzled coral]

now it wont even launch

[empty nacelle]

Ayy welcome to the club

Well since I have to completely re install the game Im just gonna go lay down

[errant sequoia]

Hopefully you guys get it working soon

[quick cargo]

@errant sequoia it worked for me when I went to log off, you don't get them right away

[errant sequoia]

I’ve signed out and everything, still nothing

[quick cargo]

I had completed 2.5 missions so idk maybe there's a trigger

[errant sequoia]

Like, it shows in the customisation but not actually in game

[quick cargo]

Oh I didn't have it period

[warped heron]

How do you guys get Doom64 from collectors edition?

[errant sequoia]

Wack

[quick cargo]

It's a digital download for me

[errant sequoia]

You should get a code sent to you

[quick cargo]

Just shows up in my Steam library

[warped heron]

After you redeem main game?

[dark owl]

Try this. And also try going to the event tab

[real crypt]

Anyone have a fix for the game freezing yet

[tame hill]

Someone can help me with graphics settings?

Thats blurry

How can i fix this?

[plucky ether]

Guys I was too hyped for Doom Eternal and it finally came out. When i first tried to launch it, but it opens the window in the screenshot. When i click play it doesn't launch. I checked my drivers it was the newest driver but it was the newest of 920m gpu which has no 442 driver update. Is there any way to launch the game please i have waited so long and i feel really upset and can't check any social media platforms to not get spoiled. I pre ordered it deluxe edition and i can't even play it. If it launches i can somehow manage and play it in low graphics or smth but it doesn't launch. I'm open to any advices

[tawny crane]

@plucky ether You won't even be able to run it properly

Get yourself a 1050ti if you can

Cause that's the minimum requirements

[plucky ether]

I played 2016 with 50+ fps somehow i mean i can do the same i guess but it doesn't let me even try

[gloomy sable]

when I try to press play, it launches the first time thing to install, but says an unexpected error has occurred after a few seconds. did anyone have a similar problem/ a solution?

[edgy quest]

Is there any word on what happened to pre-order bonuses for physical PC pre-orders?

[marble edge]

So uhh in level 2 you can fall in a certain area after the king novic door and right before going into the blue portal, and when you respawn it spawns you in a part before the king novic door, and if you make it to the door it won't let you open it, so your basically stuck

(not sure this is the right chat to say this or not)

[little thunder]

game still likes to crash upon the first loading screen

[little thunder]

I dont know what to do

[daring nacelle]

How do I get my DOOMicorn stuff? My accounts are all linked and twitch says it's claimed, but there's nothing in the menu screen...

[marble edge]

Try uninstalling and redownloading?

[little thunder]

I'll back it up first and then try redownloading

[steady cipher]

Hm, i have 2070 super and i7-9700, why nvidia experience set a ultra nightmare? I don't have any lag but.. Lol, i don't have 2080 ti or i9 :l

[potent elk]

I keep trying to download eternal on steam but it keeps freezing at 86% and then stops downloading

[little thunder]

GE tried to do that to me as well despite having a GTX 1660 Super and a Ryzen 5 2600

[lament parrot]

when will we be able to swap bethesda.net accounts? doom eternal is attached to the wrong account for me

[steady cipher]

GE tried to do that to me as well despite having a GTX 1660 Super and a Ryzen 5 2600
@little thunder anyway, i have 60 fps and my gpu like a.. 30%? Cpu 50%-55%

Good optimization

[fading bone]

how cn i reclaim the doounicorn from twitch (i have already linked my account)

[steady cipher]

If you claim, just wait

[fading bone]

but where can i claim it, in witch section of twitch?

[steady cipher]

@fading bone https://twitch.amazon.com/prime/loot/doometernal

[little thunder]

tbh, I wish I could play it but it keeps crashing on the first loading screen after the bethesda and ID logos

[tawny crane]

Why is it that demon skins don't appear online

[steady cipher]

?

[fading bone]

@steady cipher i did it, thanks

[steady cipher]

No problem

I don't no when skin summon in collection, maybe after 30 min. - 1 hour

[solemn sinew]

how can you add friends on bethesda?

[wary jolt]

Anyone know how to fix sounds and textures not working correctly?

[manic wedge]

Hey does anyone know why DOOM is just a black screen when I try to use Streamlabs OBS?

[dark jolt]

Uhh my digital copy of deluxe edition has none of the deluxe content

Help? I also preordered and that shit's not there

[wary jolt]

Day one issues man

Or day two?

[dark jolt]

I mean some people are getting their stuff

[manic wedge]

I also didnt receive my classic doom guy outfit with my pre order

[dark jolt]

That's not what you get bruh

That skin isn't included with preorder

[woven roost]

Hey

[wary jolt]

That's when you link your Bethesda account to Doom 1, Doom 2 or Doom 3.

[manic wedge]

Ahhhh ok

[dark jolt]

Well even that is only the alt colors for it

The actual green one is campaign content in the FoD

[quiet oyster]

what's the most performance heavy setting on doom eternal?

[woven roost]

I’m on PC anybody else having a hard time playing online unable to find any available battle mode matches please try again later

[next lantern]

Yeah I can't connect to the Bethesda servers

[daring crag]

can't stream the game on discord for some reason, anyone else having this problem ? the option to stream it doesnt appear

[dark jolt]

<@&162901871168585728> Would anyone be able to help me with acquiring my deluxe edition content? I can DM screencaps if that'll help.

[daring crag]

@dark jolt have you tried redeeming the code on both steam and bethesta ?

[woven roost]

You log on the your Bethesda account

[dark jolt]

@daring crag It's digital on steam

[dark owl]

Have you tried this

[dark jolt]

Oh in game shit huh?

[woven roost]

Damn I just want to play online and can’t connect to servers

[dark jolt]

Lemme see if that works

[woven roost]

Unable to find any available battle mode matches. Please try again later .

SMH

[wary jolt]

Is anyone else having this happen after the first mission "Hell on Earth", sounds not working and textures aren't loading correctly?

[wanton terrace]

@dark jolt We mods are not Bethesda/id staff, we cannot help with ordering/content issues

[dark jolt]

Oh I know, I just figured some of you might know since you're higher ups in some form

It's alright if you don't have info on it tho

[wanton terrace]

Yeah sorry, even we're having a few issues

[tacit spear]

I guess this is the place to post? The Cultist Base Slayer Gate key did not spawn for me, rendering me unable to actually do the Slayer Gate. Just thought you guys on here should be aware that it's apparently possible for the keys to not spawn, torpedoing your progression.

[wanton terrace]

Best course is to contact Bethesda official support

Huh

I've heard of a few issues like that, sometimes restarting a checkpoint can help

If not, reload the mission

[solemn sinew]

this is not fun, you cant add friends to play private matches. and even if you friend someone who you met with ingame, you cant even speak to them in the lobby unless ur ingame in a match (not even when ur choosing a power up) whats the point of even having a friends tab then :/

[dark owl]

Bethesda launcher? @solemn sinew

[solemn sinew]

yes

[dark owl]

Yeah for some reason it seems mostly the Bethesda launcher people can’t add people or find Battlemode matches

[solemn sinew]

im also seeing that people with steam are just getting errors while trying to stat a match with friends

[tepid hornet]

I cannot even install game 😄

[dark owl]

Whatever the issue is it most certainly won’t be fixed for a few days. Which sucks but I suggest just staying with single player for now

[tawny crane]

Anyone else having problems getting the twitch skin?

[grim plaza]

so battlemode seems to be broke when trying to play with 2 or more players Such as demons or private match

[tender wigeon]

uuugh bruuh i wanna slay with my buddiesss

the gameplay of battlemode is good tho!

[dark owl]

@tawny crane

Check your skin sets

Check events tab

Connect accounts

Follow this image

If all that didn’t work, wait a bit, servers are crazy with people redeeming stuff

[small solar]

Hello, I can't launch Doom Eternal on my PC (Intel core i7-7700k, gtx 1080). When I try to launch it from Steam it's showing me error: "Sorry something went wrong, to solve this issue please visit: https://support.codefusion.technology/de_d90127jd781/?e=88500006&l=english" I have completely no idea how I can solve it. I tried to reinstall game but it's also not working. I would be thankful for any help.

[dark owl]

Delete game and reinstall if you can. If that absolutely doesn’t work have you tried deleting steam, and then redownloading steam and the game?

[small solar]

I reinstalled a game

but I haven't tried reinstalling steam

[tawny crane]

@dark owl I checked my skins, I linked my accounts

It's not showing up

[main tapir]

i have the doomicorn skin in eternal

but i can equip it

cant*

[dark owl]

U have to level up your battle pass/ self to equip it

[main tapir]

oh

[dark jolt]

So my Steam account is linked to my Bethesda acc, I confirmed it was the same one, I can see that I own the Deluxe Content and Preorder Bonus content, and it is not appearing in game

[main tapir]

thx

[dark jolt]

What gives

I also am not getting Slayers Club content despite the fact that my account is a Slayers Club Member, and I see it is linked in Doom Eternal in the settings on the Bethesda.net tab

I got it now, for whatever reason you have to go in the Events tab ???

then it registered and gave me my shit, so unnessicarily confusing

[halcyon bison]

I linked my doom to my twitch prime and claimed my doomicorn thing, but its not showing up in my game. Anybody know why?

[dark owl]

Did u wait more than 5 seconds after linking?

[halcyon bison]

Yes

I restarted the game 2 times too

[dark owl]

Have you tried
Checking events

Checking skin sets

Doing this

[tawny crane]

the game looks so blurry when moving around

[dark owl]

If you’ve done all this,

Just wait, Everyone is trying to claim skins and rewards and stuff, servers are working overtime. Just takes time

@tawny crane have you turned off motion blur?

[tawny crane]

yes

[dark owl]

Did u restart game after turning off motion blur

[tawny crane]

yes

[wild forum]

Someone please help me

I can’t play

[lunar zinc]

Hey guys, I can open Eternal just fine but it crashes and boots me to my desktop on the loading screen. I already tried DDU and reinstalled my Nvidia drivers

[granite gulch]

Is it basically right after you get the epilepsy warnings?

[tawny crane]

Anyone having issues broadcasting on Xbox one using the twitch app?

I keep getting “this game cannot be broadcasted”

[lunar zinc]

Its right when there is the "loading" message on the bottom left

[tawny crane]

it is the antialiasing

the antialiasing is bad

[wild forum]

My Bethesda launcher tried to install directx but it was stuck so I closed it and now it won’t try again so it’s just not opening the game

[silent spoke]

none of my preorder skins or slayer's club skins are showing up

and i already tried the reconcile entitlements thing

[upper knot]

Did a clean installation of Nvidia Drivers, verified my game cache on Steam, game still doesn't boot

[dark owl]

@silent spoke just wait then. We hav thousands of people trying to claim skins and such

[silent spoke]

fair enough, i cant play until sunday anyways

i just launched the game to make sure my bethesda account was connected

[upper knot]

I can't even launch it

I made sure it was in administrator mode too

[silent spoke]

godspeed, your problem is much bigger than mine

[worthy leaf]

im not getting an option to put in the key

[warped heron]

Im confused. Is Doom64 from collectors edition comes only as separate code from retailer or it is the way to get it online somewhere?

[upper knot]

You got Doom64 if you preordered

[silent spoke]

i got my code from my retailer with my collector's edition

[warped heron]

Ive got collectors edition, ordered first day it went live

@silent spoke which way exactly if I may ask?

[silent spoke]

which retailer? i bought from best buy and they sent me a separate email with a code in it for doom 64

[warped heron]

oh alright, got it thanks

[upper knot]

I'm super frustrated, I've tried everything except for reinstalling my freaking Windows

[silent spoke]

have you tried actually reinstalling the game or just verifying the cache? if you preloaded there may have been some error with that and you might have to reinstall

that's all i can think of. no problem dicer

[upper knot]

I did try verifying the cache

[silent spoke]

i meant did you try reinstalling the game instead of only checking the cache? it's all i can think of right now

[tender niche]

Hello, i just redeemed the twitch skin and when i log into the game its not showing up, it says i did it correctly, what is going on?

[median maple]

Anyone know how to complete this encounter in cultist base?

[tawny crane]

Well for me i bought the collectors edition on bethesda store but i dont see that i can download Doom64 i check the store and its priced but i pre ordered the collectors edition :/

Its for ps4

[silent spoke]

it's a separate code sent from where you bought it, i assume the bethesda store is no different

check your email

[tawny crane]

Okay that would make sense thank you man

[upper knot]

Use the email your Bethesda account is registered with

[zinc crypt]

guys i'm being constantly disconnected from games and from bethesda.net, some of u got the same problem?

[wise token]

has anyone had an issue with the slayer keys? The one in ||arc complex|| won't spawn

[tender niche]

Can someone PLEASE help me with my issue, i got twitch prime to get this and its not ingame

[lunar zinc]

Guys I figured out my problem. Due to some FF6 mods I had reshade for Vulkan on across all games

[glacial belfry]

reshade is just terrible

[lunar zinc]

I can now play :)

[thick kiln]

I need help with the Bethesda account info

[edgy tree]

If you need assistance from the Server staff please send a Direct Messsage to @atomic sphinx from Human Resources.

[silent spoke]

i assume the skin servers in general are having trouble, richard, i havent gotten either my preorder skins or my digital deluxe skins or my slayers club skins

[thick kiln]

I haven't gotten them either

[worn pilot]

hey, having a little issue with unlocking doom2 and doom3 armours from the rereleases, i have 1, 2 and 3 on my switch, but it seems only the indigo doomguy has been unlocked @atomic sphinx

all my games have been linked btw

[proper kite]

Seems there is no possibility to add friends on bethesda launcher or inside the game itself?

[silent spoke]

im gonna give it a few days before i actually talk about it to any actual bethesda people

[thick kiln]

What is going on with the deluxe content?

[silent spoke]

because i assume it's just stress from so many people at once

[thick kiln]

The PS store just said "Items received"

It didn't let me download anything

[silent spoke]

if it isnt better by sunday ill probably contact bethesda

[worn pilot]

im getting this, but 1 armour HAS unlocked

its super weird

and in game, nothing says unlocked when i press reconcile entitlements

[silent spoke]

side note these lossless soundtracks are insane

[worn pilot]

but in doom, doom2, and doom3, they all say items redeemed

[silent spoke]

same, reconciling entitlements gave me nothing

like i said, it's probably just stress from server load and it'll resolve itself

[hollow harness]

@silent spoke when did you get your code? I never got one

[alpine trench]

so i'm assuming a lot of people are having issues with the linked bethesda.net account? because i'm having a problem

[silent spoke]

noon today

[worn pilot]

code?

is that for doomicorn?#

[silent spoke]

for doom 64, with your collector's edition

[hollow harness]

wait I found it

[worn pilot]

ohh, i just bought the steam version, played 64 before eternal

[hollow harness]

sorry. I just didn't see it in my mountains of emails

[silent spoke]

no worries, happens to everyone

[native granite]

i bought physical collectors edition and i think i have the same problem as @alpine trench but the launcher doesnt let me download the game

[violet knoll]

the wrong bethesda account is signed into my steam version of doom eternal...fix?

[tawny crane]

I, too, need assistance in that area. Linking accounts.

[violet knoll]

my older bethesda account is signed into eternal. not the one i use for slayers club

[tender niche]

How do i get the Twitch thing in my accout? It says i have but I DONT

[tawny crane]

It would seem linking accounts is a general issue, here.

[cursive shale]

on the main menu check the customize @tender niche it should be there

[tender niche]

its not there

[native granite]

mines weird right now because it lets me download Doom 64 which I assume is from the other code i registered at the same time

[tender niche]

Im closing the game and opening again and NOTHING

Man, i got twitch prime to get this, is there no way to actually contact with someone that can help?

[little thunder]

now that the backup is done, Ill try and reinstall it to fix crashing

[cosmic kelp]

is there a lot of difference between ultra and nightmare setting mode?

[warped heron]

@silent spoke you said you got also collectors, did you receive that doot skin?

I've got collectors but again, no doot skin no shotgun skin

[tawny crane]

I can't get the game to recognize I'm a member of Skayer's Club. I really want that Zombie skin.

[wintry cloud]

PLEASE HELP
Guys, will unlinking my steam account from Bethesda.net to link it to a different Bethesda account remove my deluxe edition rewards? (Bought the game on steam)

[manic anvil]

@tender niche im having the same issue 😦 maybe if we wait a bit itll appear

[wintry cloud]

Just realized i used the wrong chat haha

[manic anvil]

@wintry cloud when i contacted support about linking my steam account to a different bethesda account they said i would loose anything i got

[wintry cloud]

Wait including deluxe edition rewards?

[manic anvil]

i guess so, idk if your rewards are linked to your steam dlc or bethesda account

[wintry cloud]

I bought the game on steam so the deluxe edition rewards are part of steam dlc

[daring crag]

anyone knows why i have to locate the game before i get to stream it, and then if i alt tab the game crashes ?

[hallow shell]

cant get connected to online

[zinc crypt]

cant get connected to online
@hallow shell same

[grizzled coral]

anyone elses game have terrible performance?

i have a good setup and the game is struggling to run 60 fps on medium setttings

[tawny crane]

This is what's going on with me. Tried the support stuff on the bottom, and, uh... yeah, sorry, that's a train wreck. So difficult just to get some help. Lots of red tape, and stuff to get through.

[solemn sinew]

i have rtx 2080 and i7 8700k and im dominating

[tawny crane]

This is what's going on with me. Tried the support stuff on the bottom, and, uh... yeah, sorry, that's a train wreck. So difficult just to get some help. Lots of red tape, and stuff to get through.

[abstract kernel]

Has the Achievements not completing or issuing XP, and going over the goal limit been addressed?

[solemn sinew]

i have rtx 2080 and i7 8700k and im dominating

[grizzled coral]

i have rtx 2060 and an i5 9600k and i should be able to run the game on high at 150 and it just cant do it

i run more demanding games than this better

[solemn sinew]

did u update to the latest driver

[harsh crypt]

is battlemode with a party broken? like joining a match

[tepid hornet]

!!! SOLUTION !!!
​​Hello. I was facing same error since morning but finally I solve problem. You suppose to receive TWO codes. From your shop you received bonus code in that case Doom 64, second code is inside box with game so overall you need put two codes. There is no two games on one code. ​

this is about buy doom after putting code from order that was sended by any shop

[narrow yarrow]

@tawny crane have you fixed it?

[tawny crane]

I have not.

Hoping to get some help.

[narrow yarrow]

Is it steam?

[tawny crane]

Yes.

[narrow yarrow]

Iam having following one check if it applies for you

Problem with steam is following: When installed game on steam it registered itself with a different account than your steam and therefor bethesda account was created with random email address - i have the same issue and found out following: My steam uses my email: [e-mail] and when purchased the game and installed, right after launch my game registered with [e-mail] and created bethesda acc with nick in format: 4djxje668hdjeein7

I really do not understand how the fuck bethesda or Doom Eternal got info about [e-mail] as my steam is clearly using [e-mail] and i have never ever used [e-mail] with Steam nor Bethesda.

This is clearly in violation of GDPR as I have never provided info to Bethesda that i Own [e-mail] - in fact its my “secret” email...

I wrote 2 tickets but have not heard for more than 20 hours from them.... i am thinking about getting steam refund and deleting all... worst part is that no one from bethesda is reacting: Facebook, Discord, Reddit, Official Support....

Soo i suppose in game you have different mail and game “pre-created” that acc ...

[hollow harness]

How do I play DOOM 64?

[tawny crane]

Hmm... it's possible. I don't know, really. But, yes, not getting any help is troublesome. Right when you need it, no one is there.

I'll try messing around with a few things.

[silent spoke]

@warped heron none of my preorder or slayer's club or digital deluxe stuff is showing up

[abstract kernel]

My challenges aren't completing and going over the limit. and not getting any experience. This happening to anyone else?

[narrow yarrow]

@tawny crane try logging in game and go to settings and check what acc you have there

[velvet narwhal]

so i cant run the game and i tried everything can someone help me

[abstract kernel]

What's it doing? @velvet narwhal

[velvet narwhal]

it will play fine for like 15 seconds and then it crashes

[little thunder]

reinstalling did not work, Im still crashing since release, I dont know what to do

[velvet narwhal]

no fps drops or anything

[abstract kernel]

what's your system specs

[velvet narwhal]

i have 1660 graphics card i would assume that would be enough to run it

i dont know my full specs i just got this pc from my cousin

[abstract kernel]

1660 is pretty dated

I doubt thats why it's craashing, but could be driver issues if they haven't been updated in a while

I guess the 1060 is minimum requirements.

[little thunder]

1660 is enough to run it

[abstract kernel]

I was thinking 1060

[little thunder]

still dont understand why my game is crashing everytime at the exact same point, nothing I do works and I cant think of anything

[abstract kernel]

These kinds of things usually get patched relatively quickly

them good ol' day 1 patches

[little thunder]

I know its not my PC specs causing the problem (1660 Super, Ryzen 5 2600 and 16 GB of RAM)

[small solar]

@dark owl I did it what you told me but it's still not working

It's showing the same error

Could someone help me Doom? I cannot turn it on

[tawny crane]

I am having trouble with one of my challenges "Anti Air" I have completed it but its not giving me the xp as reward

[abstract kernel]

That's happening to all of my challenges.

[tawny crane]

😦

[abstract kernel]

Way I see it, I wont be getting any week 1 challenges.

[tawny crane]

idk why its bugged

I found a bug where if you die in the beginning of the level super gore nest, where there are these things where you have to put the super gore nest keys, the pillars will disappear and you cant put the key in them

Sorry for my bad grammer lol

You have to restart the level but I dont know if the same thing will happen later on in the level I'm guessing

[barren moss]

Can someone tell me how to claim unclaimed xp in boosters on Xbox

[shell surge]

what do i need to do i claimed the master collection via twitch prime but now i didn't get it on doom eternal

[hard sonnet]

i redeemed my doom/doom eternal soundtrack where do i go to listen??

[mortal dagger]

everytime i load into the BFG 10,000 mission my game crashes

[hollow harness]

1660 ti runs it at Ultra with a 2600X

[warped heron]

@hard sonnet go to your bethesda account, redeemed codes

[little thunder]

I dont know why I cant play doom eternal past the company logos

[barren moss]

Dose unclaimed xp from boosters claim automatically or do you need to claim them manually if so how

[hard sonnet]

@warped heron where i cant find it

[tawny crane]

I have one issue with small CTDs to be fully spoiler free right after last level's loading screen. What I did wrong in god's eyes.
I guess nobody has some quick solution.

[iron oak]

Hey i have my game on bethesda and my other firends on steam is there a way that we can paly together?

[tight pond]

I can’t get the dlc to download any solutions

[fallow cliff]

I pre-ordered the physical deluxe edition got the bonuses after redeeming the code on PSN but I don't know how to get the DooM 64 and rip and tear bonus pack?!!

[hard sonnet]

that came through email for me

@fallow cliff

[tight pond]

So I got doom 64 to download but the rip and tear and deluxe are on my account but not downloaded

[hearty wave]

i posted this before in battlemode room sorry idk where is right place to post a bug 😓 , my first battlemode match as demon ( Marauder ), in start of the game whene i spawned i glitched out of map , i was untargetable , that round was endless , every time my teammate respawn timer goes up , Until bethesda came to save the day by giving me a connection error.

[little thunder]

does anyone know any solutions? the game just does not want to launch past the first loading screen at all

[tight pond]

I have to google my account and it’s (pre order and deluxe ) there but not on Xbox it says dlc year 1 is owned but not deluxe

[fallow cliff]

Why keep saying ask the shop you bought from to get the Pre-order bonus?! They have no clue about the rip and tear pack!!

[worn pilot]

"they have no clue"

[fallow cliff]

My PS account is linked to Bethesda's but didn't get any code for the rip and tear!!

[worn pilot]

they probably do, its a doom game, and they work with games

[tawny crane]

fellas, my game isnt getting past the loaiding screen

[fallow cliff]

They don't, I asked before the pre order and after... 4 guys all of them don't know how or have no idea the bonus exists!

[little thunder]

neither is my game tbh, its frustrating

[worn pilot]

need a beefy pc, your pc beefy?

[little thunder]

yes

[fallow cliff]

I got the Deluxe bonus items but no DooM64, shotgun and no DooT skin

[warped heron]

@fallow cliff same

[worn pilot]

servers are under stress, give it time

[warped heron]

I ordered Collectors Edition though for PC

[worn pilot]

still uses the same system

wouldnt write 2 codebases for the same system

[tawny crane]

im on ps4, cant load first level

just freezes up

[warped heron]

@worn pilot that would work for doot skin and shotgun, but not for Doom64 I would assume

[fallow cliff]

The only email I received from bethesda this week was go buy the game and go twitch prime to get the unicorn skin!!

[worn pilot]

thats a known issue though

[mystic badger]

im trying to play with a friend but inviting just gives me the error "network call failed", is this a server stress issue or is it on my end?

[worn pilot]

yes

[fallow cliff]

@tawny crane reboot the system

[hasty obsidian]

anyone else getting constant crashes after 10 mins or so ?

[little thunder]

oh right, well my game keeps CTDing just after the ID logo animation

[tawny crane]

k

[fallow cliff]

The game has some glitches sometime you finish objective but the door doesn't open you have to reboot!

it happened to me 2-3 times and the game crashed once!

[little thunder]

I just cant find any fixes at all

[bright forge]

I pre-ordered the game, got 64 but not the skins. Help?

[inland wren]

@bright forge for me, that happened because the game wasn’t successfully logging into my Bethesda account.

[uncut berry]

i linked twitch for the doomicorn skin and havent gotten it yet

[bright forge]

I successfully logged in tho

[drifting raptor]

hey i have doom eternal on steam and i connected my slayers club and claimed my unicorn slayer skin from twitch prim and did not get it anyone has any solutions

[inland wren]

Then I don’t know, sorry

[drifting raptor]

oh i did not see

[inland wren]

How do we link our discord account with our Bethesda account?

[drifting raptor]

everyone has the same problem

[little thunder]

I cant even get to that part

[dark owl]

You don’t link your discord to Bethesda @inland wren

[little thunder]

the game keeps crashing and theres no fixes that help me

[inland wren]

How does slayers club track activity then? Or is that not actually a thing

[dark owl]

You just click the link, gives you the point anyways.

[drifting raptor]

lol

[tired pine]

what is the point of linking my twitch account to my bethesda account if I need to link my amazon account to get the twitch rewards?

[dark owl]

@tired pine link amazon to twitch, link twitch to Bethesda, link Bethesda to eternal. That’s how you get the skins

[tired pine]

I already did that ^^

[dark owl]

So what’s your question

[gray geode]

I just had to unlink an old bethesda account from steam and link my actual current account and now my preorder and deluxe content is gone, also didn't even get slayer's club or twitch stuff. Also lost all milestone progress and rewards despite keeping my level and the milestones still being unlocked.

[tired pine]

Why do I have to link my amazon account to my bethesda account to claim the rewards?

[tawny crane]

doom eternal refused to fuckin work

i can get to the monologue at the start, but it will freeze halfway thru ps4 btw

[prisma sable]

i have to unlink my old Bethesda account from steam and I sent in a support ticket but idk if that'll work

[gray geode]

@prisma sable I had to wait several days to get that done and I think playing the game on the old account before doing so has horribly broken something

[prisma sable]

oof

[brazen glade]

Where should I find the code for the pre-order loot (doot revenant, classic shotgun, etc)?

[little thunder]

the last thing I can do is to move the game from my HDD to my SSD, if that doesnt work, then I guess I just cant play the game at all

[vestal thistle]

So any people here not getting there classic doom 1, 2 and 3 skins?

[fallow cliff]

It seems it's another Bethesda shit show!!

[muted karma]

hi, has someone got the twitch prime skin yet?
bethesda is linked to twitch, twitch is linked to amazon prime, and also bethesda is linked to eternal

[fallow cliff]

The game is great, but the bonuses aren't working for most people!!

[tawny crane]

I got my bonuses, but the easter egg in the Slayer's Computer with the code crashes the game

[little thunder]

nope that doesnt work at all, looks like eternal is a complete no go for me now

[tawny crane]

damn

[fallow cliff]

I only got the ones that come with Deluxe and the Zombie Slayer!

[tawny crane]

!

[vestal thistle]

I mean its a great game but i would hate to miss some limited time skins tbh

[tawny crane]

@muted karma you have to go to the twitch prime page

how do you add friends?

you gotta have some first

i want to add one of my friend but can't

i don't see an option anywhere

Does anyone know if I can buy the soundtrack??

i don't want to add randoms

Like in a disc

if you believe in yourself

[fallow cliff]

The Bethesda network thing disconnects a lot!

[muted karma]

@tawny crane everything is ok on prime, already linked to bethesda

[tawny crane]

!

[spark flicker]

when I try to lunch the game it dose this then comes up with an unknown erorr

[tawny crane]

@muted karma yeah but you have to actually make some clicks in the page to claim it

nobody know how to add friend?

[dire urchin]

Anyone know whats up with the challenges?

[tawny crane]

i have the same problem

[dire urchin]

On my other challenge I had to double the goal to get it back to 0% and triple it to get the xp

[storm wyvern]

@dire urchin No idea

[tawny crane]

if you can only add randoms as friend that seriously suck

where do i enter my friend name?

[broken talon]

the slayer keys don't appear for me for some reason, anyone having the same issue?

[vivid comet]

So I followed the steps after claiming my Twitch pack, but I'm still not seeing the rewards in game

Is there something else I can do?

[storm wyvern]

@broken talon Do you have cheats enabled?

[dire urchin]

Slayer keys dont appear in some gamemodes, what are you on @broken talon ?

[broken talon]

@storm wyvern not on this map, but i did on one before

[storm wyvern]

They might still be enabled

[swift pebble]

Can you guys pleaae get on Amazon and get them to fix this preorder stuff? they told me to contact you for any the pre order bonus content.

[broken talon]

I'll check, thanks for the help!

[grand plume]

HOW DO YOU ADD someone on bethesda launcher?

[little thunder]

out of curiosity, is the bethesda launcher required to launch eternal?

[indigo gate]

there's a challenge that says "complete 3 battlemode matches" and after playing multiple matches it won't complete the challenge

[grand plume]

i wanna play with my friend

[tawny crane]

same

i ask since like 10 mins nobody seems to know

[muted karma]

@tawny crane i've claimed it, but nothing seems to happen.

[tawny crane]

i believe there is no option

[indigo gate]

anyone know how exactly to fix the problem?

[woven fog]

does any1 know how I can play with a friend who has it on the Bethesda Launcher (I have it on Steam)

[green gate]

So I currently have a problem that I need help with. In order for me to get the DOOMicorn skin I need to link my Amazon Prime account to Bethesda.net, because that's what gives me Twitch Prime. (Dumb, I know.) My problem is that it is unable to link my Amazon Prime account to my Betheda.net one. I tested to see if I could link some other account like Facebook and it was unable to do that as well.

Is Bethesda just unable to link accounts right now or is it just me?

[edgy tree]

If you need assistance from the Server staff please send a Direct Messsage to @atomic sphinx from Human Resources.

[acoustic spoke]

I got a problem

but it's more of a game related problem

in the snowy area of the game when introduced to three dudes with shield. Shouldn't there be any fight? It is marked, but nothing begins

[quick spire]

Beth.net won’t let me link Steam, and it says retry or contact customer support.

Jacop are they standing there?

[green gate]

So I guess the servers are just overloaded what with everyone trying to do stuff.

[glass spruce]

So on the ARC facility mission, on the elevator the leads up to the last cutscene and the marauder fight (trying to avoid spoiling anything huge) my game consistently crashes to desktop right as the elevator starts ascending and VEGA talks. Can anyone help me stop this crash? I’d like to watch the cutscene and continue the game

[little thunder]

I really need some help, I've been at this for a few hours now and I still cant play the game because it keeps crashing on startup

[green gate]

@little thunder Is it just starting and then instantly stopping before you ever see anything?

[little thunder]

it gets past the logo animations and then crashes

[glass spruce]

I would really like to know if anyone’s heard of that elevator crash.

[green gate]

Hmmm, try reinstalling your graphic drivers if you haven't already. And if that's not it then try verifying integrity of game files.

[vestal thistle]

steam please

[fossil pond]

So after I play the game for 5-10 minutes my game freezes, then turns to black, and I tried all of the methods I have found for this issue, is there any way to fix this issue as of yet?

[glass spruce]

Would someone respond?

[little thunder]

nah those solutions dont work

[glass spruce]

@little thunder no help for me?

[green gate]

@little thunder Then I'm not sure what your problem is. Sorry, man.

[glass spruce]

Oh wait wrong person

[edgy tree]

If you need assistance from the Server staff please send a Direct Messsage to @atomic sphinx from Human Resources.

[glass spruce]

Sorry I meant whoever is helping people.

[green gate]

I was just offering some help to him cause I thought he had the same problem as I did yesterday.

[little thunder]

I'll try it again just to be sure

[real crypt]

the game keeps freezing

[delicate garden]

Hi, sorry if I'm going about this wrong. I have a fairly new pc with more than doable specs. But my game locks up after a few minutes of play forcing me to force close the game. :C Has anyone been running into this issue?

[celest burrow]

is anyone else seeing a message about game services not being available ?

[sour harness]

i am getting the same thing

[vestal thistle]

steam is down i think

too many people want there skins i think

[celest burrow]

no, Steam did come back

[sour harness]

i can still see my friends on steam and message them

[real crypt]

heeeelp

[sour harness]

i tried restarting DOOM Eternal and it didn't fix the issue

[spark flicker]

when I try to lunch the game it dose this then comes up with an unknown error

[vestal thistle]

i restarted steam and it was done

[sour harness]

i'll try restarting steam

[spark flicker]

I nedd help

[vestal thistle]

try installing vc 2015 standalone

[spark flicker]

how

[vestal thistle]

google

[delicate garden]

Has anyone here had any luck from Bethesda support regarding game locks/crashes?

[vestal thistle]

nope only having problems with not receiving twitch/classic games skins

[sour harness]

@celest burrow i restarted steam and so far i think the issue is fixed

[acoustic spoke]

this place is cursed and I need help

[edgy tree]

If you need assistance from the Server staff please send a Direct Messsage to @atomic sphinx from Human Resources.

[acoustic spoke]

there is nothing triggering anything

no fight or open doors

[vestal thistle]

which level?

[acoustic spoke]

I think third

it's a snowy place

[agile scroll]

i redeemed doomicorn and its not showing up

[real crypt]

Does anyone have a fix for the game freezing than unfreezing randomly

[obsidian ether]

Any one else have trouble with the servers?

[vestal thistle]

restart steam @obsidian ether

[obsidian ether]

Thnx

[spark flicker]

I got vc 2015 standalone and said I already had it

[vestal thistle]

delete it from your programs list

then reinstall

[obsidian ether]

and another one i didn't get the twitch prime skin is that aknow isue

[agile scroll]

@obsidian ether same

[obsidian ether]

i connected every thing and i didn't get it

[agile scroll]

its been 3 hours since i redeemed and connected my bethesda to twitch but still not working

[vestal thistle]

i have the same problem and also with the classic skins

[sudden geyser]

My sticky bombs don't explode anymore after using a token to skip mastery challenge.

[agile scroll]

anyone wanna add each other or boosters though?

[vestal thistle]

it also took 1 day to get the slayers club skin

[real crypt]

Does anyone have a fix for the game freezing than unfreezing randomly

[agile scroll]

@real crypt try restarting your pc

[real crypt]

tried that

[obsidian ether]

why cant Bethesda get the stuff sorted there always has to be something lol

[sour harness]

disable overlays

[vestal thistle]

install latest drivers

[sour harness]

like steam overlay, or nvidia share

[real crypt]

tried all of that

[sour harness]

always make sure you have the latest drivers, especially when playing a new game

[ruby nebula]

steam connection dropped with no sign of getting back online anyone?

[sour harness]

what are your computer specs?

@ruby nebula try closing the game and restarting steam

@ruby nebula that fixed it for me

[ruby nebula]

@sour harness hmm do i lose progress? just finished a slayer gate

[agile scroll]

@ruby nebula go on task manager and close steam

[real crypt]

enough for minimum

[agile scroll]

no u wont lose progress

[ruby nebula]

@agile scroll oh nice i can just terminate steam itself?

[agile scroll]

yes you can and slayer gates save after

[sour harness]

@tawny crane depends where you were in the game, you will lose progress since the last checkpoint/save

[agile scroll]

theres checkpoints right after slayer gates

[obsidian ether]

okay update really funny i just got my twitch skin

[agile scroll]

ima check for my skin rn

how did u get it

[ruby nebula]

@agile scroll thanks

[obsidian ether]

@agile scroll you mean the twitch skin?

[agile scroll]

yes

[obsidian ether]

I restarted steam and the game

[agile scroll]

ok ill try that

[obsidian ether]

let me know if it works

[tawny crane]

I want my Zombie Slayer skin, and am still having linking issues.

[agile scroll]

zombie slayer took me a bit

i connected to my slayers account but it took a few hours

[tawny crane]

I can't connect to my Slayers, unfortunately. Bethesda won't link to Steam.

Or the other way around.

[spice raft]

so...uh... maybe a dumb question, but how do you look for friends?

[acoustic spoke]

okay, it took a while, but enemies started spawning. I think I got personal bugs, lol

[agile scroll]

go in your game and then in the bottom right of the menu it should say connect to slayers club

@spice raft i dont know how

[worn tulip]

okay so my nvidia driver is perfectly up to date and states that my game is optimized, and in game it does run smoothly, yet after like 15 mins
the game will just freeze out of no where, and i don't know why.

should i uninstall and re install the game?

[vestal thistle]

yeah zombie took a few hours for me 2

[daring sleet]

Question. I just re-did a misison where I wasn't able to figure out the key the first time. Played it all the way through and didn't get credit.

Am I doing something wrong?

[vestal thistle]

but i still dont have the 3 classics skins

did you exit before ending the mission?

[daring sleet]

No.

[agile scroll]

@vestal thistle try going to support its a very common issue

[daring sleet]

Got to the end and hit return to campaign

[vestal thistle]

yeah i already send one but no awnser

it isnt date locked right?

like i odnt have to do it before a certain date?

[agile scroll]

i dont think so

[tawny crane]

so you need to buy the game on steam to be able to add friend?

[spice raft]

Add friends DLC

[tawny crane]

i smell like a strong refund coming my way

[vestal thistle]

lol why

[tawny crane]

if i can't add my friend fuck it

[rare sedge]

having trouble match making as a party

any fix?

[spice raft]

did....did they forget to add a friend function?

[little thunder]

I dont know why it seems like Im the only one encountering this issue

[vestal thistle]

imagen refunding a singleplayer focused game because you cant add friends

[brazen glade]

Right, I managed to find the code for the pre-order bonuses in my emails, activated the code, and only Doom 64 is present. For some reason, the doot skin, classic shotgun skin and the master level aren't showing up when I load up Doom Eternal, and I've clicked the "reconcile entitlements" link in the options menu twice now (I should also note that for some reason, it states "No username specified. Please complete account verification" underneath my username on the Bethesda Account Info section. Anyone have any suggestions?

[vestal thistle]

log in to that account

and resend the mail under 'marketing preferences'

[tawny crane]

I'm sorry, but I say that the game's all funky, right now. Everyone's having some sort of issue. Things better get tended to.

[livid mountain]

Anyone know why most of my Week 1 challenges are going above the required number and not completing?

[little thunder]

I've managed to fix it

[brazen glade]

@vestal thistle where in marketing preferences do I find that link?

[little thunder]

I just had to disable reshade

[tawny crane]

cant play campaign, just battlemode

[vestal thistle]

i had 'resend varivication mail'

[tawny crane]

DUDE if i finish the game and want to play with my friends as demon in multiplayer yes "imagen refunding a singleplayer focused game because you cant add friends" i want to extend the game life

it's more like, imagine not having a friend search option" so stupid

[brazen glade]

I genuinely cannot find the "resend verification mail" link

[onyx badge]

official bethesda support page:
I have the Bethesda.net PC version of the DOOM Eternal. Is there a way for me to add or remove friends in game or on the Bethesda.net launcher?
The Bethesda.net launcher does not currently have a friends' management feature. If you play with users in Battlemode matches you can add them as a "Favorite" and they will show up in the Favorites tab and invite them through the Social menu. Note that Steam and Bethesda.net players can play Battlemode together.

[viral sphinx]

What does the horizontal/vertical mouse sensitivity options do? Is it similar to pitch/yaw settings??

[onyx badge]

https://help.bethesda.net/app/answers/detail/a_id/49867/~/how-can-i-play-with-my-friends-in-doom-eternal%3F

i´m crying

[tawny crane]

they're advertising a multiplayer mode

and we can't add our personal friend

in 2020

[tulip coral]

Help. The game doesn't start

[tawny crane]

ps4?

with my friend we purchased the game the same day, we planned on playing demons together teaming up 😂 guess we're fucked

just get lucky bro
that sucks

[worn tulip]

i still don't know why my game freezes after 15 mins

[viscid wadi]

Someone have figure it out how to "complete a match in battlemode" i mean for the quest I just cannot advance by winning, losing or anything

[tawny crane]

same here

cant even get through the campaign monologue

[shrewd siren]

my game crashes when i try to launch doom 2 in the hub

[worn tulip]

like my nvidia driver is up to date and meets the high graphics specs and says my game it optomized

and the game runs smoothly and well

[spice raft]

if they enabled friends, they'd be spreading covid, I guess

[shrewd siren]

@worn tulip have you turned off steam overlay

i heard it causes some issues

[worn tulip]

no i haven't

[shrewd siren]

try it. I know it boosted my fps quite a bit

[worn tulip]

my fps is fine, the game runs fine, but it just freezes, forcing me to alt tab and force quit it randomly for no reason

[shrewd siren]

well give it a try since I've heard it causes issues anyway

[worn tulip]

okay

so you want me to turn steam overlay off to fix my problem, after stating that turning it off causes problems??

[narrow yarrow]

so is here any bethesda employee or just support is non-existent ?

[shrewd siren]

nooo i meant to say that the Steam overlay turned on can cause problems

[delicate garden]

:C I ended up refunding the game

[worn tulip]

oooh

okay i'll try turning it off once it's been re installed bcs i'm trying to uninstall and re install it rn

[delicate garden]

I can't get my rig which has over 3k in parts in it to play doom for more than 5 min before lock freezing

[tawny crane]

why refund?

oh i saw

[delicate garden]

because after working through all the troubleshooting issues my game would still lock freeze like @worn tulip

[narrow yarrow]

I will go for refund too

[worn tulip]

maybe i also need to update my amd driver? but that doesn't make sense

[celest burrow]

refund ? what's the issue ?

[tawny crane]

i'm tempted too but at the same time i'm like, they're going to update bethesda app or something

[sweet jewel]

well i'm guessing i'm not the only one can't run the game...

[delicate garden]

@celest burrow my sad long journey of troubleshooting https://bethesda.net/community/topic/391234/game-crashes-upon-a-few-min-of-playing-doom-eternal-error-application-has-been-blocked-from-accessing-graphics-hardware/5?language[]=en

[narrow yarrow]

I think bethesta violated GDPR, fucked up my acc and when i wrote to them no feedback from support

it has been 23 hrs since I reported my problem

So I will go for refund and create to ticket to delete my bethesda acc

[sweet jewel]

well if they won't fix it soon, i will have to refund the game (in case i can because i pre ordered it long time ago)

[narrow yarrow]

dont want to have nothing with this company 😦 its said what they made out of DOOM 😦

[sweet jewel]

my first time doing a pre order.. never again

[delicate garden]

I'm not mad Bethesda. I've worked in game development, pc launches are some of the most complex tasks I've ever experienced in my life. But having a game on my new pc I can't use fore more than 5-6 min at a time bums me out too much to keep the game. :C

[onyx badge]

@sweet jewel whats the problem?

[sweet jewel]

when I try to launch the game in steam it just cancel the launch

I updated my GPU and I have minimum requirements

[delicate garden]

I'm also stuck at home with Covid-19 so I was hoping this would help cheer me up.

[spiral cloak]

hey, um, what's going on here?

[onyx badge]

@delicate garden and @lethal ruinlother with graphik probs and laptops, try this: https://www.youtube.com/watch?v=S2rCej9JdWs&t=3s

[sweet jewel]

@delicate garden feel good, healthy and take care 🙏🏾

[tawny crane]

any of you able to find matches in battle mode?

[onyx badge]

@sweet jewel look into windows eventviewer under applications and look for launch errors

[tawny crane]

i just tried and it fails everytime

[brazen glade]

Finally got the pre order bonus content working. Clicked "scan & repair" in the Bethesda Launcher whilst trying to sort out a support ticket, and after I got the "game verified" message, I booted up and clicked reconcile entitlements. Now I have the bonus content

[delicate garden]

@onyx badge so I never got an error message, just the lock freeze forcing me to force close the program

[sweet jewel]

@onyx badge I opened it and I don't know how or where

[delicate garden]

would this fix still help?

[uneven kettle]

anyone know where you get preorder and deluxe edition skins and content?

[onyx badge]

@delicate garden have you tryed?

@sweet jewel come to voice channel

voice 4

[delicate garden]

This fix not yet. I just wanted to check if the GPU driver error that the video was describing was like a prompted error after/during the crash or just talking abotu general GPU crash issues.

[onyx badge]

@delicate garden try it, cant be more broken ^^

[delicate garden]

true

oof.... this requires me clean wiping my pc...

[onyx badge]

?

[sweet jewel]

@onyx badge sorry but I can't be on the mic right now i will try again tomorrow thanks for everything

[vestal thistle]

@brazen glade can you send a screenshot of your bethesda screen in doom eternal

[tawny crane]

are bugged challenges a known issue?

[delicate garden]

@onyx badge I am dumb (and sick) I thought it was recommending a clean boot

[onyx badge]

@sweet jewel try to start steam as admin (close steam and start again with shift right click on it and click start as admin), try again to start doon

[delicate garden]

as in a wipe lol

ok I will try it. Thanks ❤️

[onyx badge]

@delicate garden only go to settings, system, display, graphicsettings, browse for doom eternal and click performance in the options

[delicate garden]

reinstalling

[onyx badge]

you reinstall? that was not part of my troubleshooting

[strange dagger]

Is the Challenges bugged?

[sweet jewel]

@onyx badge just tried it and it still doesn't work, I got to sleep now so i'm leaving, again thank you 😁

[onyx badge]

your welcome

[strange dagger]

got 37 of 30 for the anti-air challenge

[tawny crane]

yeah, see my above screenshot - challenges seem to be broken

hope they get fixed before the time is up to complete them... dissapointing from doom

[strange dagger]

I also don't get exp anymore

[tawny crane]

personally i think its from the steam downtime ~30m ago or so

some network desync broke challenges

[strange dagger]

yeah could be

[delicate garden]

@onyx badge I had uninstalled the game

[onyx badge]

ok....

[quasi jungle]

Ehm can anybody help me oO

My game seems to crash now eveytime when i start the map Naband ...

It worked fine the whole day but than it crashed on me and now when i reboot the game ... and after PC restart - it wont start my savegame anymore 😢

[uneven kettle]

been trying to ask how to get pre order and deluxe edition stuff to work for like the past 20 mins and no reply so who knows

[brazen glade]

@vestal thistle the screen still shows the "No username specified. Please complete account verification" text, if that's what you're wondering.

[tawny crane]

what pre order stuff isnt working jihoon?

[uneven kettle]

I have none of the content thats supposed to come with preorder and deluxe edition, I saw a post that says one person had to beat the first level for it to show up but idk

[tawny crane]

o yeah you def have to beat the first level and return to the main menu

i had the same issue

[glass compass]

in arena no matter what i do i use the og doomguy outfit when i never unlocked it and i can't change it either

[uneven kettle]

okay thank you for replying I'll try that

[quasi jungle]

sby got a solution for me aswell ?! ...

[tawny crane]

yeah its super unintuitive for some reason

havent made it to arena yet so idk man

[glass compass]

hell the challenge ''complete 3 arena matches'' don't even work for me

[somber briar]

So... my preorder code was used up by my dad, and now the contents are tied to his acount. Am I just out of luck?

[glass compass]

yup.

[somber briar]

great...

[glass compass]

and how tf did your dad use your code?

[somber briar]

not sure why you are bein aggressive about it but it gets sent to his email.

[tawny crane]

oh potato, challenges are just broken as of like this last hour it seems so dw about them

[somber briar]

bought it at best buy

[brazen glade]

@uneven kettle if that doesn't work, try what i did

[tawny crane]

also rip, if your dad stole your code theres nothing you can do other than tell him to buy you one on ebay as compensation

[glass compass]

@somber briar i wasn't being aggressive, sorry if i was. anyway, even if it did go to his mail, how come he didn't question it?

[somber briar]

we play both play on xbox. I have absolutely no clue why he used it, but he just assumed it would share between us I guess. I tried telling him a few times to just give me the code when it came.

it sounds dumb because it is dumb

[glass compass]

i mean, maybe on ebay you'll have luck

[mighty sage]

Whenever going to Battlemode > Online match and searching for a match, the message pops up in the bottom left corner. After about 3-5 seconds it will change to Matchmaking Cancelled, and disappear.

Meanwhile the other party member sees "Searching for Match" in the bottom left corner still. They are then locked into searching & unable to cancel/restart the search even if leaving the party or being promoted to party leader. We have tried restarting the game, etc.

We have completed only the 1st "tutorial".

I see one other thread about this on the main FAQ:

https://www.reddit.com/r/Doom/comments/flttq5/doom_eternal_launch_faq_and_known_issues/fl12rk5?utm_source=share&utm_medium=web2x

Just wondering if anyone has been able to resolve it or knows what we are doing wrong?

Playing on PC.

[tawny crane]

it seems like something has been super messed up with challenges, social and network stuff since the random steam outage about 30-45m ago

thats the only thing I can tell ya chris

[glass compass]

blegh, hopefully they will fix everything soon

[mighty sage]

am i wrong in thinking that it actually works to play the battlemodes w/ party members?

not only private matches... id be bummed if it was only private matches with friends

[tawny crane]

i havent personally tried yet, but im pretty sure theyve shown that off with streamers/gameplay footage

[alpine condor]

why r my challenges over filled?

[somber briar]

@glass compass yeah trying to find one on ebay at a fair price, people are nuts tho. 25 bones

[tawny crane]

same issue i was just saying turtle, since the steam outage a bit ago challenges and other network/social stuff seems to be broken

[alpine condor]

oof

[tawny crane]

i have a good 'ol 12/3 arachnos killed with auto shotgun

[alpine condor]

@tawny crane is there a way 2 fix it?

[tawny crane]

not as far as i know, its a pretty new issue and I haven't been able to fix it via restarts or logging off/on yet.

[alpine condor]

ok

[tawny crane]

might just be something bethesda fixes on their backend tomorrow or with a new game update

[green estuary]

Why can’t I type in the developer console?

[tawny crane]

Is there someone i can speak with about my EXP being broken ruining my online experience and not letting me play with friends

[green estuary]

I can open it but I cant type anything

[tawny crane]

hm, not sure feral lesbian, I seem to be able to type in it from the main menu and ingame, where are you trying to access it from?

[green estuary]

in a mission

oh now it works

[tawny crane]

yeah was gonna say maybe just give it a good 'ol double pump, open and close a few times

[uneven kettle]

@brazen glade what was it that you did? sorry not sure

[green estuary]

okaywaitbdoublr nevermind

[quasi jungle]

Are u guys ignoring me or you dont have any solutions ?! -.-

[uneven kettle]

ohhh bethesda launcher

[quasi jungle]

Than just tell me if you dont know anything - dont ignore it ...

[tawny crane]

im not sure, i might have missed what you asked, what's giving you problems?

[brazen glade]

@uneven kettle Clicked "scan & repair" in the Bethesda Launcher whilst trying to sort out a support ticket, and after I got the "game verified" message, I booted up and clicked reconcile entitlements.

[quasi jungle]

I get crashes to desktop after loading my savegame - Taras Naband. Worked fine today - but now ... my savegame seems corrupted ?!

[vestal thistle]

how does doom 2016 run for you?

[tawny crane]

So I claimed the twitch prime stuff and linked the amazon account to my Bethesda account but I am not getting it, any reason why?

[brazen glade]

@tawny crane have you linked your twitch account?

[tawny crane]

Yes