#Needing help again

20 messages · Page 1 of 1 (latest)

meager hinge
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I hate that I keep having issues but my pc is blackscreening again, graphics card is updated, there are drivers that need to be updated but when I try to update windows it gets stuck on "we couldn't installed the updates, undoing" and just loops for ages, idk what to do.... maybe I should just consider new parts? I really don't know, happened while gaming, gpu was around 60 c temp but it's been around that temp when gaming for a few weeks so I thought it was okay but idk

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I failed to mention but I tried following what I looked up it said to restore the pc to stop the undoing loop but when j tried it tells.me there's no point for it to restore too.

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Seems like evey few weeks i have a new issue which is why I'm now considering just waiting till I can replace, unless I'm overreacting.

autumn gull
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Durius, are you familiar with batch files? I have a cleanup / repair script I run every once in awhile when the machine gets weird that sometimes helps.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
DISM /online /Cleanup-Image /StartComponentCleanup /ResetBase
sfc /scannow

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If it looks like a video driver issue you can also download and run DDU from the link below. This will remove all traces of your current video drivers from your machine and allow a true clean install of them. I suggest running this from Safe Mode.

https://www.guru3d.com/download/display-driver-uninstaller-download/

www.guru3d.com

Download Display Driver Uninstaller (DDU) - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files, and driver store.

meager hinge
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I'll try that

meager hinge
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So still not sure why my windows won't let me update without getting stuck in a loop of undoing, as for the graphics card, my mom and I are thinking about just replacing it since it seems to be the part with the most issues lately

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It's probably not a difficult fix, but thinking forward we are debating if I should just bite and get a newer one rather then trying to fix this one monthly

sick pine
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Have you tried unistalling the latest feature or quality update of windows and see if that fixes it

meager hinge
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We are back to it blackscreening again

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Likely gpu

meager hinge
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So I'm trying to narrow it down to figure out what's need to be fixed or replaced , my gpu doesn't seem to be overheating when it blackscreens, it's always around 61 - 64 c, and it normally plays around that temp so I don't think it's overheating, all.my drivers are updated still, so I don't think it's that. We fixed the windows looping issue i ended up having to wipe my pc completely. If anyone thinks of anything I could try let me know. Weither I have to fix something or if it's as simple as "you need to replace x part"

hazy turret
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Does it only blackscreen when playing games? Does it just blackscreen like you lost the video feed or does the pc crash too? And does event viewer show anything happening around those times it black screens?

meager hinge
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Event viewer says nothing, it only blackscreens when gaming so far, the pc doesn't turn off, the screens go black and it says the normal DisplayPort no signal and i hear the audio of whatever was playing just buzzing

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Only way to get it to stop that I've found was to manually turn off the pc and turn it back on again

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The only errors I saw other then kernel power 41 which seems to mean "you shut it off yourself"

hazy turret
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Have you tried a different cable? Swap out with another displayport and see if it happens, and could see if it does it on HDMI as well

meager hinge
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I don't have any other cables to try unfortunately, but I have tried unplugging and replugging into a diff port. It seems to stop the buzzing but the screens remain black

hazy turret
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Would you be willing to download Furmark and try stress-testing the GPU?

meager hinge
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I can try it