my laptop isn't connecting to 5g | Microsoft Community [Unofficial] | Page 1

viral spruce Dec 23, 2025, 1:05 AM

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I need help with getting it to connect to 5g

gleaming otterBOT Dec 23, 2025, 1:05 AM

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Need Help Or Have a Problem, @viral spruce?
You're probably looking for #tech-support or #1006577277313744996!

Once there, please be sure to provide plenty of details, follow the guidelines, ping the <@&787528858806124575> role, and be patient!

Look under the 🔧 Support category for the appropriate channel for your issue. See #server-information for more info.

viral spruce Dec 23, 2025, 1:05 AM

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<@&787033266225938472>

deep rose Dec 23, 2025, 2:01 AM

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so you have a 5g adapter with sim and everything? AkkoThinking

viral spruce Dec 23, 2025, 2:01 AM

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yea

deep rose Dec 23, 2025, 2:01 AM

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what's the model?

viral spruce Dec 23, 2025, 2:01 AM

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of the adapter?

deep rose Dec 23, 2025, 2:01 AM

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yup

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also are you not seeing the adapter at all?

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what does device manager look like

viral spruce Dec 23, 2025, 2:02 AM

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no

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i am connected to the network

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but its stuck on 2.4g

deep rose Dec 23, 2025, 2:02 AM

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oooh

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you mean 5GHz wifi?

viral spruce Dec 23, 2025, 2:02 AM

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yes gng

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AllGood

deep rose Dec 23, 2025, 2:02 AM

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yeah well that depends on the network you connect to

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what does it say for wifi type?

viral spruce Dec 23, 2025, 2:03 AM

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wym wifi typ

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PensiveCry

deep rose Dec 23, 2025, 2:03 AM

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in network settings

viral spruce Dec 23, 2025, 2:04 AM

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il just send u everything

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SSID: HomeCircle
Protocol: Wi-Fi 4 (802.11n)
Security type: WPA2-Personal
Manufacturer: Realtek Semiconductor Corp.
Description: Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC
Driver version: 2024.0.8.141
Network band (channel): 2.4 GHz (11)
Aggregated link speed (Receive/Transmit): 130/130 (Mbps)
IPv6 address: 2a00:23c6:b28b:7c01:73c3:e36a:ad1:4d6a
Link-local IPv6 address: fe80::2afa:adef:a3d8:157a%2
IPv6 default gateway: fe80::56b7:bdff:fe75:a454%2
IPv6 DNS servers: fe80::56b7:bdff:fe75:a454%2 (Unencrypted)
fe80::56b7:bdff:fe75:a454%2 (Unencrypted)
IPv4 address: 192.168.1.108
IPv4 DNS servers: 192.168.1.254 (Unencrypted)
DNS suffix search list: home
Physical address (MAC): B8:1E:A4:4F:F2:6D

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i just leaked my ip

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.

deep rose Dec 23, 2025, 2:05 AM

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yeah you are connected to a 2.4GHz network AkkoThinking

viral spruce Dec 23, 2025, 2:05 AM

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ik

deep rose Dec 23, 2025, 2:05 AM

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and no that's just local

viral spruce Dec 23, 2025, 2:05 AM

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my computer supports 5g

deep rose Dec 23, 2025, 2:05 AM

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yeah

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but does the wifi access point?

viral spruce Dec 23, 2025, 2:05 AM

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my router

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is 5g

deep rose Dec 23, 2025, 2:06 AM

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does it have 2 different SSIDs maybe?

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one for 2.4 one for 5?

viral spruce Dec 23, 2025, 2:06 AM

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yes

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i think so

deep rose Dec 23, 2025, 2:06 AM

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and you connected to the 5G one?

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AkkoThinking

viral spruce Dec 23, 2025, 2:07 AM

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in device manager?

deep rose Dec 23, 2025, 2:07 AM

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no

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wifi network

viral spruce Dec 23, 2025, 2:08 AM

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no idea how to check

deep rose Dec 23, 2025, 2:08 AM

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what are the available networks?

viral spruce Dec 23, 2025, 2:08 AM

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deep rose Dec 23, 2025, 2:09 AM

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okay so doesn't look like it is two different networks, can you show your router settings?

viral spruce Dec 23, 2025, 2:09 AM

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oh shi

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bro

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now i understand what u meant

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no

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theres just 1 ssid

viral spruce Dec 23, 2025, 2:11 AM

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deep rose okay so doesn't look like it is two different networks, can you show your router...

im gonna send it

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leme get it up rq

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alr got it

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Screenshot_2025-12-23-02-12-17-063_com.android.chrome.jpg

deep rose Dec 23, 2025, 2:13 AM

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viral spruce

ok, and can you go into details for wireless? 🤔

viral spruce Dec 23, 2025, 2:13 AM

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oki

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Done

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Screenshot_2025-12-23-02-14-49-482_com.android.chrome.jpg

deep rose Dec 23, 2025, 2:17 AM

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hmm I mean you can try forcing the wifi adapter to 5GHz only in device manager

viral spruce Dec 23, 2025, 2:17 AM

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5g dosent show up

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There's only 2 options

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2.4 and 3.5

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There no 5g

deep rose Dec 23, 2025, 2:18 AM

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can you show? 😅

viral spruce Dec 23, 2025, 2:18 AM

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Ya

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deep rose Dec 23, 2025, 2:20 AM

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yeah

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it says 5G first AkkoThinking

viral spruce Dec 23, 2025, 2:20 AM

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3.5g*

deep rose Dec 23, 2025, 2:20 AM

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no it says 3rd option: 5G first

viral spruce Dec 23, 2025, 2:21 AM

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WHAT

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I DIDDNT KNOW THAT

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I THOUGHT IT WAS 3.5G

deep rose Dec 23, 2025, 2:21 AM

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the option above is 2. 2.4G 😅

viral spruce Dec 23, 2025, 2:22 AM

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alr I've just put it on

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.

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it's on 5g

deep rose Dec 23, 2025, 2:22 AM

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nice

viral spruce Dec 23, 2025, 2:22 AM

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ayo

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why u so good

deep rose Dec 23, 2025, 2:23 AM

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though I wonder if it preferred 2.4G because the 5G signal is bad 😅

viral spruce Dec 23, 2025, 2:23 AM

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yea prob

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idk

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@deep rose

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yo ren

deep rose Dec 23, 2025, 2:32 AM

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what?

viral spruce Dec 23, 2025, 2:32 AM

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bro

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it's back on 2.4

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..

deep rose Dec 23, 2025, 2:33 AM

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I guess the signal is too weak for 5G then AkkoThinking

viral spruce Dec 23, 2025, 2:33 AM

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Idk

#my laptop isn't connecting to 5g