odd ore
Hello, I lost my Microsoft account because it was hacked and I would really like to get it back (if that is not possible at least my Minecraft account) because I do not want to lose my statistics on my servers. Is there a way? Thank you for your help.(and i am french)
queen roost
Hi, I suggest you contact Microsoft support and they may be able to help right away:
quasi hollyBOT
queen roost
This guide should get you to them
vague zephyr
helllo @odd ore have you recovered ur account? they emailed me and they say it cant be recovered due to account information has been changed like WTF MY ENTIRE LIFE OF MINECRAFT WAS THERE!
odd ore
No, I haven't recovered my Microsoft account, and what does that mean? WTF MY ENTIRE LIFE OF MINECRAFT WAS THERE! ???????
and yes my minecraft life was there how can I at least recover my minecraft account? pls help
vague zephyr
idk im still trying to in touch with them :<
odd ore
ok but there is no way to recover the minecraft account without the microsoft account?
vague zephyr
ok but there is no way to recover the minecraft account without the microsoft ac...
idk, but if you recieve emails that some information has changed, no u cant.
jolly compass
ok but there is no way to recover the minecraft account without the microsoft ac...
No since the Minecraft account essentially is the Microsoft account at this point
Even if there were a way around that, you'd still need to prove ownership of the account for them to give you access to it. And if you can prove ownership, Microsoft support should be able to help you recover the Microsoft account itself.
assuming it doesn't have things like MFA configured
odd ore
so there is still a chance to get it back or it's dead and I have to buy minecraft again
jolly compass
in the past people have certainly been successful in recovering there accounts that have been compromised like this
going forward I would definitely make an effort to put protections in place to prevent it from happening again to all accounts you still have access to
odd ore
So I'm buying Minecraft again?
jolly compass
that isn't what I implied
that being said, you just need to wait and see what microsoft says in response to your recovery attempt
odd ore
okay
vague zephyr
thank you @jolly compass
but it appears that they cant recover due to something
but hopefully by replying to them that im willing to give any info that proves the ownership i will :<
thanks for the idea
but by replying them with "I;m willing to give info to prove the ownership of the acct" I hope they will recover :<
odd ore
Thank you very much, I don't think I could do it without you.
vague zephyr
Thank you very much, I don't think I could do it without you.
yeaaaa try contacting them now so that you will progress in recovering ur account.
odd ore
It's already done but he doesn't answer me
vague zephyr
live support?
odd ore
No, I followed the Panda code guide.
vague zephyr
yes follow that until u will see Live Support Icon
odd ore
I live in a city with a Microsoft building and I'm wondering if there will be real support?
it is normal ??
Sorry I'm French but it tells me to contact support with the button below but there is no button, is that normal?
vague zephyr
Try to follow all whats on the guide ~ then u will see a chat bubble and thats for the live chat support
odd ore
I followed all the instructions in the guide, but I don't have a button like that. It only says: "If your request was unsuccessful, you can continue trying as many times as you like, up to twice a day. It is recommended that you review the tips for completing the recovery form before trying the form again.
You can also try alternatives to the account recovery form."
vague zephyr
I sent u a dm
queen roost
helllo <@1184545028052373642> have you recovered ur account? they emailed me and...
I can't be away for a second...
vital baneBOT
vague zephyr
:<
queen roost
And please don't hijack a thread make your own
queen roost
Yeah, they weren't convinced unfortunately
vague zephyr
Yeah, they weren't convinced unfortunately
Its okay as long as it was suspended as per the previous email
queen roost
I followed all the instructions in the guide, but I don't have a button like tha...
Since you can't access it for whatever reason, use the direct link: https://go.microsoft.com/fwlink/?linkid=2273600
normal salmon
hi i have this same issue. do you think that if i have email about purchasing things and redeeming minecraft codes that it can help to authorize me as owner of the account?
jolly compass
Microsoft have a specific set of questions they tend to pull from to validate ownership
some of which do relate to purchases such as portions of card info and so on
Name
Birth date
Country/region
Region/state
Postal/ZIP code
Contact phone
The email addresses of several contacts from address book (at least three emails)
Recent subjects of email sent from the account (at least three subjects)
The names of any email folders created.
Billing information used for recent purchases or subscription
Name on credit card on account Last four digits of the card
Expiry date
IP address where the account is often used? (<https://mylocation.org/>)
Unauthorized Charges (If any)
The date that the account was created:
The date that you last successfully logged in to the account:
The date that you last changed the password:
Alternate email addresses or phone numbers that are associated with the account:
Location where the account was created
Were there security proofs on the account that were not recognized?
Is the primary account user an adult or a child? (Adult/Child)
Did the customer create a new Microsoft account? (Yes/No)
Was there a recent password change? (Yes/No)
Are there unauthorized charges on the account?
Unauthorized charges amount
Device serial number(s)
Skype ID
thanks
normal salmon
Since you can't access it for whatever reason, use the direct link: https://go.m...
hi. im wondering if this site is really legit. can someone answer to this please?