Laptop stuck in Windows 11 Touch optimized mode after 24H2 Update | Microsoft Community [Unofficial] | Page 1

feral nymph Apr 19, 2025, 7:27 AM

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I updated to 24h2 and as always nothing worked. Typical windows thing. But yeah my laptop now always is in tablet mode. The Edge UI is also extremely large. The taskbar is in the new compact mode. The explorer always shows the selct boxes, even if disabled. What can I do? Please help?
I know that I can disable the touch mode in Microsoft Edge, but this does not help to fix the other problems. I can also switch the taskbar to normal mode, but then the explorer is still weird.

I also tried flipping my laptop so it is only a touch screen. I have a convertible laptop!

vernal fableBOT Apr 19, 2025, 7:27 AM

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Need Help Or Have a Problem, @feral nymph?
You're probably looking for #tech-support or #1006577277313744996!

Once there, please be sure to provide plenty of details, follow the guidelines, ping the <@&787528858806124575> role, and be patient!

Look under the 🔧 Support category for the appropriate channel for your issue. See #server-information for more info.

old halo Apr 19, 2025, 7:56 AM

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did that problem go away as well? SweatSmileFluent

feral nymph Apr 19, 2025, 8:05 AM

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unfortunately not 😅

old halo Apr 19, 2025, 8:06 AM

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can you show a screenshot AkkoThinking

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does anything change when you flip the screen? maybe the sensor is stuck

feral nymph Apr 19, 2025, 8:13 AM

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The keyboard light goes off, when I flip the laptop, so the sensor works I guess

old halo Apr 19, 2025, 8:14 AM

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feral nymph The keyboard light goes off, when I flip the laptop, so the sensor works I guess

so hardware changes but windows doesn't change at all?

feral nymph Apr 19, 2025, 8:14 AM

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exactly

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maybe a driver issue

old halo Apr 19, 2025, 8:17 AM

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can you go to device manager?

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should be something like this

feral nymph Apr 19, 2025, 8:18 AM

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But I have one unknow device. But I can not tell, whether this is the sensor or anything else.

old halo Apr 19, 2025, 8:18 AM

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can you show the hardware id in details?

feral nymph Apr 19, 2025, 8:19 AM

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Of the unknown device or my sensors?

old halo Apr 19, 2025, 8:19 AM

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unknown device

feral nymph Apr 19, 2025, 8:19 AM

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old halo Apr 19, 2025, 8:21 AM

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lenovo laptop?

feral nymph Apr 19, 2025, 8:21 AM

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yeah. Yoga C640-13iml

old halo Apr 19, 2025, 8:24 AM

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https://pcsupport.lenovo.com/de/de/products/laptops-and-netbooks/yoga-series/yoga-c640-13iml/downloads/ds541604-intel-sensor-hub-ish-driver-for-windows-10-64-bit-yoga-c640-13iml-yoga-c640-13iml-lte?category=Chipset try this one

feral nymph Apr 19, 2025, 8:30 AM

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I installed it even restarted the Laptop, But the device is still unknown

old halo Apr 19, 2025, 8:31 AM

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also this one https://www.catalog.update.microsoft.com/Search.aspx?q=ACPI\YMC2017\

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take the most recent one

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ymc stands for yoga mode control so I guess it is exactly what we are looking for AkkoThinking

feral nymph Apr 19, 2025, 8:57 AM

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Worked perfectly, this driver was missing after the Update. Sorry but I really hate MS for such things

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Thank you very much

old halo Apr 19, 2025, 8:58 AM

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probably not Microsoft's fault but lenovo's SweatSmileFluent

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but glad it is solved now

#Laptop stuck in Windows 11 Touch optimized mode after 24H2 Update