clean install boot screen frozen | Microsoft Community [Unofficial] | Page 1

crystal isle Mar 25, 2025, 12:51 AM

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i followed the steps to the clean install guide all the way up to the boot step. once i got there my mouse disappeared and i couldn’t click anything. nothing on the kb works. and i tried turning off pc and doing it again and it froze again. i unplugged mouse cord and then back in and still nothing.

dense nymph Mar 25, 2025, 12:54 AM

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Um

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@crystal isle

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I have the same thing what do I click

crystal isle Mar 25, 2025, 12:57 AM

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use ur own forum headahh. but click use a device

#clean install boot screen frozen