# im trying to add my number to my account but it wont let me, i dont have another account with this number. i dont know what to do here.
# Hmm, see this first: https://support.microsoft.com/en-us/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48 Troubleshooting verification code issues - Microsoft Support Learn what you can do if you're not receiving account aign-in verification codes.
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