#My account locked

26 messages · Page 1 of 1 (latest)

feral sparrow
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Help me

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can you unlock my account?

hearty wave
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it gives you a URL that takes you directly to the resouce on unlocking accounts

feral sparrow
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OK ill try it

feral sparrow
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There is nothing

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Can you give me URL

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or something

hearty wave
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it is right there on the popup

feral sparrow
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Yes

hearty wave
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if you haven't been able to unlock your account through that resource, you can contact microsoft support but generally accounts don't get unblocked following TOS violations

gray thornBOT
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We do not have the access to assist with purchasing and account queries. Please contact official Microsoft support.

Please note that this server is not official. We have no control over your accounts.

feral sparrow
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Does that mean there is no way to do it directly?

hearty wave
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Of course not

feral sparrow
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So what can you do for it..?

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I need to use my account today

grizzled oxide
# feral sparrow I need to use my account today

I'm afraid it won't be unlocked for a while as it can be a lengthy process, not to mention there's no guarantee.

There are 2 ways you can contact Microsoft support:

  • Through the hacked guide as linked above
  • Alternatively you can contact live chat here
    https://support.xbox.com/en-GB/contact-us > Virtual Agent > Type in "talk to a human" > Select password/recovery issues

And you should use the AccountReinstatement/Compliancelock form

feral sparrow
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i cant..

pearl rock
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from what i know they dont unlock any accounts violated against tos

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tho u can contact them by email or use the following link thats shown in the img

feral sparrow
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forever?

pearl rock
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not forever but obv it'll take time

feral sparrow
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How much?

pearl rock
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it depends how you communicate with microsoft and what tos you violated, cant say for certain

grizzled oxide
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They do, it's more a question of "is the account really compromised or is the provided info valid" or "has bad things taken place"

grizzled oxide
# feral sparrow i cant..

Okay, then you need to create a new account to chat with them

Or use the guide as it's written 100%: