hello guys i dont know if this is the right channel for this but im stuck in a "Help us Secure your Account" loop i made my microsoft account years ago and i dont have access to the recovery email is there anyway i can get it back otherwise
im also signed into the account on the inbox app on my pc but its not allowing me to get it back
#"Help us Secure your Account" loop
16 messages · Page 1 of 1 (latest)
looks like you're stuck on Microsoft's recovery process, have you tried filing out the recovery form? enter the account email you
i did try it
Oh, how'd it go?
they said the information i gave them werent enough
are you still possiblty signed into the account from any trusted device? pc, mobile, any device
i am singed into the inbox app on my pc
but whenever i try to "fix my account" it doesnt work
try checking your account details in the app, any kind of information that could help with recovery for the microsoft recovery forum
Because at this point if you don't have enough information to recover the account, it's unlikely you'll recover it in any way you try, although I'll surf the internet and look for solutions
try this.
email adress, sync settings, any info
i can see my sync settings but im not sure what to do with them
so
could you please check if there are any devices linked to the account? if it shows the device youre currently on then it could help when microsoft asks about recovery