Windows explorer constantly freezing/crashing | Microsoft Community [Unofficial] | Page 1

dusky oasis May 27, 2024, 11:06 PM

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Good afternoon all, I am not sure why but starting yesterday my Windows explorer started to act wonky. It would freeze and then restart by itself. Task manager shows no signs of explorer/any other programs causing it to behave this way. Here are the things I have tried already:

-Updated windows
-Disabled all startup programs
-Restarted my pc multiple times
-Ran SFC /Scannow (It found corrupted files but did not resolve issue)
-Ran DISM /Online /Cleanup-image /restorehealth
-Ran AV to make sure it wasn't a virus/malware
-Ran windows memory diagnostic
-Ran in safe mode (Appeared to work properly so maybe another program causing issue?)

As far as I remember, I haven't installed any new programs between now and yesterday. I am at a loss for what it could be. I am going to try repairing windows but I have my doubts it will work without a complete reinstall of windows. I am posting my pc specs below:

CPU: R9 5950X
GPU: RTX 3080TI
Mobo: MSI B550 Mortar
RAM: 64GB (4x16) DDR4 3600MHZ

dusky oasis May 29, 2024, 12:55 AM

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May of found the fix? Firefox just had a hotfix and my issue appeared to have gone away after it performed the update...

After restart it started doing it again.

jade glacier May 29, 2024, 7:44 AM

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May be that the disk is showing its first signs of failure.

dusky oasis May 29, 2024, 9:17 PM

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I don't have any HDD's in my pc. I am running only M.2 SSD. Would the symptoms be similar to a hdd failure as im not familiar as how it would act

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Also it is only the taskbar that crashes. Everything else works with no issues

jade glacier May 29, 2024, 9:31 PM

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It's really difficult to get meaningful SMART stats from M.2 disks, but you're free to try with CrystalDiskInfo. The obvious symptoms could be BSODs like INACCESSIBLE BOOT DEVICE , there could be long delays during boot or just a black screen. WHEA errors could also arise from a bad SSD.

There could be stutters, software/game corruptions and OS corruption requiring you to repair (w DISM/SFC) often.

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Think I'm just scratching the surface, there are plenty of symptoms and vague errors that point to it

dusky oasis May 30, 2024, 11:51 PM

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So I found the issue, it appears to be steam. I am not sure why steam would be causing this issue but after I close it, all my issues go away.

jade glacier May 31, 2024, 12:03 AM

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dusky oasis So I found the issue, it appears to be steam. I am not sure why steam would be c...

Steam doesn't do anything special, it sounds more like a bad sector on the drive

dusky oasis May 31, 2024, 12:10 AM

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So I downloaded the crystal disk info program like you suggested and it isn't detecting my drives. I went to watch a tutorial on how to use the program and theirs appears to automatically detect the drive

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When I click on disk. Nothing appears either

dusky oasis May 31, 2024, 12:27 AM

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I downloaded Aida as a test. It's detecting the drives but when i go to SMART it doesn't find either of my SSD's

jade glacier May 31, 2024, 1:00 AM

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dusky oasis When I click on disk. Nothing appears either

If CDI doesn't find it, something is very wrong.

I think you should backup anything you have right now and get a new drive.

dusky oasis May 31, 2024, 1:00 AM

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Thats interesting. I have a brand new samsung 990 evo in here as well and it isn't detecting it either

jade glacier May 31, 2024, 1:01 AM

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Hmm....is the motherboard an issue now too?

dusky oasis May 31, 2024, 1:02 AM

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Is very possible

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I know my cpu temps don't read correctly it says idling on the desktop they sit at 70-90 degrees

jade glacier May 31, 2024, 1:03 AM

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Damn.

dusky oasis May 31, 2024, 1:05 AM

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The issue has been extremely inconsistent as well. I know Im going back to the steam issue but after I restarted it, it hasn't been acting up.

I jinxed it

#Windows explorer constantly freezing/crashing